TipCo Automated Systems

Watch this 1-minute video and discover how EVA, TipCo's AI-powered virtual assistant, revolutionizes health and human services agencies one conversation at a time.

New Blog Series: Exploring the HHS Strategic Plan 2022–2026 The Department of Health and Human Services’ (HHS) Strategic Plan for FY 2022–2026 outlines five key goals to address complex challenges in health and human services. These goals focus on equity, trust, engagement, and accessibility—values that align closely with TipCo Automated Systems’ mission. In this series, we dive into the specific HHS goals that emphasize communication, workforce innovation, and customer access to information. The five strategic goals include: 1?? Protect and strengthen equitable access to high-quality healthcare. 2?? Safeguard and improve national and global health outcomes. 3?? Strengthen social well-being, equity, and economic resilience. 4?? Restore trust and accelerate advancements in science and research. 5?? Advance strategic management to build trust, transparency, and accountability. At TipCo, we are committed to creating equitable, efficient, and accessible solutions that support the critical objectives of HHS—leveraging technology to empower agencies and individuals alike. Read the first blog and follow along with the series as we explore how these goals pave the way for a more connected and accessible future: https://hubs.li/Q03258q90 #HealthAndHumanServices #Innovation #HHSGoals #Communication #Accessibility #TipCoAutomatedSystems

Overpayments aren’t fraud, and underpayments mean families don’t get the help they need. Accurate SNAP payments are about more than compliance—they’re about trust and fairness. Discover how state agencies can address rising error rates while ensuring SNAP remains a reliable lifeline for millions. Read our latest blog now: https://hubs.li/Q03259gZ0 #SNAP #PublicAssistance #SocialImpact

AI has the power to revolutionize public services—delivering faster responses, automating complex processes, and improving citizen engagement. But transformation isn’t enough without trust. In our blog, we explore how government agencies can: ? Embrace transparency in AI decision-making ? Explain AI outcomes to citizens ? Ensure accountability through regular audits Discover how to build trust in AI: https://hubs.li/Q03255x10 #AITransparency #GovernmentTech #EthicalAI

Excitement is building as we gear up for the NYSAC 2025 Centennial Legislative Conference in Albany, February 24-26! At TipCo Automated Systems, we’re thrilled to join county leaders, colleagues, and innovators from across New York State for this landmark event. The conference offers an incredible opportunity to connect, collaborate, and explore programs and services designed to meet the evolving needs of county governments. Stop by to say hello and discover how we can work together to tackle challenges and drive meaningful change in 2025 and beyond. #NYSAC2025 #CountyInnovation #PublicService #EVAbyTipCo #AIForGood

This Valentine’s Day, we want to take a moment to share our heartfelt gratitude with YOU—our amazing customers. ?? Your trust, support, and partnership mean the world to us, and we wouldn’t be where we are without you. Whether it’s working together to create solutions or supporting your communities, you inspire us every day. ?? From all of us at TipCo, thank you for being part of our journey. Here’s to continuing to grow and make an impact together! Happy Valentine’s Day! ??? #CustomerAppreciation #ValentinesDay #ThankYou

?? Supporting communities starts with delivering reliable and accessible resources to those who need them most. EVA for Energy Assistance helps Health and Human Services agencies streamline processes for energy assistance programs like HEAP and LIEAP. By automating inquiries, we make accessing support easier for individuals and families. See how EVA is transforming service delivery in energy assistance! https://hubs.li/Q032560K0 #CommunityImpact #Innovation #EnergySupport

Is There Room for AI in Safety Net Programs? At TipCo, we believe innovation in human services starts with people. Our new ebook, "Is There Room for AI in Safety Net Programs?", explores how Human-Centered Design (HCD) and AI can work hand-in-hand to transform programs like SNAP, Medicaid, and TANF. Inside, you’ll discover: ?? How HCD ensures technology serves people, not the other way around. ?? Practical strategies for integrating AI to streamline operations. ?? Building trust through transparency and accountability. ?? Best practices for creating equitable, impactful solutions. If you’re curious about how AI can improve efficiency and outcomes while keeping people at the center of your mission—this ebook is for you! Download the ebook now and learn how technology can empower your agency to focus on what matters most: helping the communities you serve. https://hubs.li/Q0324M1Q0 #HumanServices #AI #HumanCenteredDesign #Innovation #SafetyNetPrograms #SNAP #Medicaid #TANF #TipCo

TipCo Team Kickoff 2025: A Year of Possibilities Begins! We’re kicking off 2025 with energy, collaboration, and a shared vision for the future! Our team came together for an inspiring kickoff meeting to reflect on last year’s achievements, align on our goals, and set the stage for a year of innovation and impact. Everyone got in on the fun, including the dev team (see the pic!), this kickoff has us ready to innovate and make an impact. #TeamTipCo #Kickoff2025 #Innovation #HHS

AI is revolutionizing public services—but can the public trust it? Transparency, explainability, and auditability (TEA) are essential for building confidence in AI within government agencies. Learn how these pillars can transform public trust and unlock AI's potential for better, fairer service delivery. Read "Building Public Trust in AI" on our blog: https://hubs.li/Q0304_9Q0 #AI #Governance #PublicTrust #GovernmentInnovation