Time Doctor

???Maximize your contact center's potential!??? Did you know?Genesys Cloud?offers a powerful ecosystem of integrations to supercharge your contact center operations? ?? And yes,?Time Doctor?is proud to be a?Premium App?in this innovative lineup! ?? By integrating Time Doctor with Genesys, you gain real-time insights into your team's productivity and performance, ensuring your customer experience runs like a finely tuned machine. ???? ?? Check out this fantastic blog post from Genesys about?Contact Center Software Integrations You Can Use Today?and discover how tools like Time Doctor can help transform your contact center. Let’s talk about how we can make your team unstoppable! ?? https://lnkd.in/e9Smn7zC #Productivity #ContactCenter #CustomerExperience #GenesysCloud #TimeDoctor

?? Our November newsletter is here! ?? This month, we’re tackling the return-to-office debate—why it’s stirring up so much friction and how a flexible, balanced approach can actually work. Get the inside scoop on what’s working (and what isn’t) in RTO strategies. ?? Not subscribed yet? Sign up for insights on making hybrid/remote work sustainable and keeping your team engaged. ?? #Returntooffice #Remoteworkinsights #Workforceanalytics #Employeeengagement

We're excited to announce that Laura Ramsay has joined Time Doctor as our new VP of Marketing! With over 20 years of experience in both B2B and B2C, Laura is a powerhouse in strategic marketing and communications, especially in the tech and service industries. She's known for seamlessly integrating corporate strategy, branding, and customer insights to drive real, profitable growth. Her passion and proven expertise will be key in shaping our marketing strategy and expanding our impact. Welcome aboard, Laura! We're thrilled to have you with us and can't wait to see what we'll achieve together. #NewTeamMember

Making this public Duane M. Dufault II ??

It’s that time again #salesfam Time Doctor is adding to the team once again But this time, it’s in one of the most important departments in our business ?? Customer Success! ???? We’re hiring a Director of Customer Success in our EMEA & APAC Region to help over see and grow our CSMs in those regions. That’s right… you heard me. Customer Success is likely the MOST important team and role in a b2b saas company If I have to explain to you why, then don’t click the link below and apply… ????♂? If you know an amazing CS leader shoot me a DM, have them apply or comment below and our team will get them taken care of. Mark Kosoglow - I feel like you may know a few we could work with ?? #b2bsaas #customersuccess #success Antonio Avila Or, just click this link: Check out this job at Time Doctor: https://lnkd.in/gh7WMYfQ

We’re building something special at Time Doctor, but I need some help. I’m looking for an experienced Customer Success Leader to be my counterpart and help me lead our Customer Success organization. This isn’t a “build it from scratch” role - we already have a solid foundation and an incredible Customer Success & Support team. Our global customer base is growing, and our product is constantly evolving, making this the perfect opportunity for an experienced Customer Success Leader to make an immediate impact. The right candidate will help us take our customers, team, and product to the next level, driving success across the board. So…who’s coming with me? ?? Oh, and did I mention? This is a FULLY REMOTE opportunity. If you love working from anywhere, avoiding the daily commute, spending more time with your family, and traveling the world ??...this is for you! We're hiring for a Customer Success Director - East. Apply here (no DM's please):

We’re thrilled to welcome Mariana Fontirroig to the Time Doctor team as our newest Technical Support Specialist! With over three years of experience in delivering outstanding customer support and tackling complex tech challenges, Mariana is passionate about providing a smooth and seamless user experience. At Time Doctor, we take pride in offering exceptional support, and we know Mariana will play a key role in helping us continue that tradition. Welcome to the team, Mariana! We’re excited to have you with us on this journey. #NewTeamMember

?? Our October newsletter is here! ?? This month, we’re diving into building a culture of positive accountability—one that empowers your employees and drives both compliance and productivity. It’s all about shifting mindsets, so accountability becomes a motivator, not a minefield. Here’s how your leadership, combined with the right tools like Time Doctor, can foster trust, transparency, and team success. Let’s make accountability a habit—support, communicate, and lead by example. ?? Not subscribed yet? Sign up now to get the latest insights and updates delivered to your inbox! ?? #Leadership #Accountability #Compliance #Employeeengagement #Productivity

???How is AI Transforming SEO, and What is the "Zero-Click" Future? In the third episode of GTM Tales, Ivor Colson explored this with Liam Martin, co-founder of Time Doctor, to hear his insights. Tune in to discover: · Time Doctor’s growth journey as a bootstrapped company for over 13 years · The importance of creativity and resourcefulness in SEO, content marketing, and leveraging AI · Key strategies for scaling SaaS businesses, including content, search, paid ads, and email marketing · How AI is reshaping search, user behaviour, and the future of go-to-market strategies Catch the full episode in the comments.

There are bad apples that are forcing everyone back to the office. I break down one of the worst ones on YT... "Overemployment". Overemployment or being "overemployed" is a huge movement that started right after the pandemic. There are massive subreddits about it: https://lnkd.in/eWAHZWZR However, when I talk to business owners that are forcing everyone back to the office this is one of the reasons they give in private. "I have no idea if they're working for me or somebody else!" In my research with Time Doctor I've found that's maybe 1-2% of the overall workforce but it's still the number 1 driver for people returning to the office when I talk to VP or director level people. I break it down in the video but essentially I think if you're doing this there are some points I'll leave with you. 1. You will get found out, you might as well just be honest with your employer at the beginning. 2. There are active cases and precedents on this happening right now, it's a huge security issue. 3. I would suggest you negotiate a better way to work, maybe focus on an outcome rather than hours worked and take that risk on yourself and your ability to produce the outcome the employer is looking for. Full video is in the comments.