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Want to learn the secrets behind holiday customer service success? Join Tidio's CCO Marius Laza and Jackelyn Dacanay from Bella Santé Spas for a 45-minute webinar where we’ll share real-world strategies that worked for them—and can work for you, too. You’ll discover: ? Solutions for common holiday service challenges ? Bella Santé’s proven tactics for peak season success ? 3 actionable strategies to improve your customer service immediately. Access is free, but seats are limited, so don’t miss out! Book your spot today ??? https://bit.ly/3Znte1g #AI #CustomerService #HolidaySuccess #Webinar

New in Lyro: Tones Personalization! ?? Lyro AI Chatbot just got even smarter. You can now customize Lyro's tone to match your brand’s voice—whether you want it to be professional, friendly, or a perfect balance! ? Take control of how Lyro speaks to your customers and make every interaction feel more human, all while keeping your brand consistent. #ProductUpdate #LyroTones #AI #CustomerExperience #Personalization

A common fear surrounding AI in customer service is the belief that it will lead to job reductions.?? While it’s true that AI excels at handling routine and repetitive tasks, this shift doesn’t spell the end for customer service jobs. Instead, it marks the beginning of a significant transformation! Rather than eliminating jobs, AI enables agents to evolve into more specialized roles. Our innovative ???????????????? ?????????????? ???? ???????????????? position is a prime example of this transition. Here’s how these new roles can benefit both employees and businesses: ? Oversee AI performance ? Manage AI knowledge ? Collaborate with AI teams And more.. These roles demand skills that AI simply cannot replicate—like empathy, creativity, and critical thinking. Stay tuned as we continue to debunk more myths about AI in customer service! #AIandJobs #CustomerServiceEvolution #CustomerExperience #AI #Automation #TacklingAIFears

As we gear up for the holiday shopping season, it's crucial to ensure your ecommerce sales funnel is ready to capture every opportunity. Our latest guide highlights 12 powerful strategies to help you navigate this busy period and boost your sales. Ready to dive in? Check out the PDF below to get started on optimizing your sales process today! ?? #HolidayShopping #EcommerceTips #SalesFunnel #IncreaseSales

Unlock the secret to peak season success! Ever wondered how Bella Santé Spas keeps customers coming back? We’re sharing 3?? powerful tips to supercharge your customer service this season. Swipe through the PDF to discover strategies you can apply right now! Want more? Sign up for our free on-demand webinar for an in-depth look: https://bit.ly/4dFDbdI ?? #CustomerService #PeakSeasonSuccess #Automation #Personalization

One of the biggest fears in adopting AI for customer service is the potential for serious mistakes. This concern is valid, as many businesses worry about how AI might misinterpret queries or provide inaccurate information. ? But just as you wouldn't assign your most critical tasks to a new hire right away, the same caution should apply to AI in customer service. Take the New York fashion brand Tibi, for example. Like many businesses, they were cautious about the potential negative impacts of AI. However, they also recognized the value it could bring to their operations. Instead of rushing into implementation, they took a measured approach to AI adoption, treating it like onboarding a new team member that needs time and training. It's important to remember that AI isn’t a magic solution; it requires commitment to train, but with the right approach, it can be a powerful tool for customer service. ?? Stay tuned as we keep revealing AI myths in our upcoming posts! #AI #CustomerService #AIMyths

Peak season means more sales—and more returns too! Are you prepared to manage them? Managing returns smoothly is super important to keep your customers happy and your business running smoothly when things get hectic. Here are 3 reasons why a return management tool can totally level up your eCommerce game this season. ?? #Ecommerce #Peakseason #Automation #Tidio

The webinar is today! Don’t miss out on essential strategies to prepare your business for a successful holiday season. ?? When: Today, 1:00 PM EDT Register Here: https://bit.ly/4dFDbdI Join Tidio’s CCO Marius Laza and Jackelyn Dacanay from Bella Santé Spas as they share the insights on overcoming Black Friday and Cyber Monday challenges. Key Takeaways: ? Bella Santé's Black Friday success story ? 3 customer service tactics for the holiday rush ? Strategies to optimize customer service Can’t make it live? Register to receive the recording.

A lot of businesses think AI comes with a steep price tag—no surprise, especially when you see headlines like “???????????? ???????????????? $2 ?????????????? ???? ?????????? ?????????? ?????????????? ??????????????.” ?? But here’s the truth: AI doesn’t have to cost a fortune. Scalable CS solutions make AI affordable for businesses of all sizes. Instead of a massive upfront investment, companies can start using AI tools at a much lower cost while still getting all the powerful, advanced features. ?? For example, Klarna could’ve developed a similar chatbot with Tidio for just a few hundred dollars—imagine the savings! Check out the AI simulation we built in just a few minutes: https://bit.ly/4eQuvlS What’s your biggest concern about using AI in your customer service? Drop it in the comments, and we’ll tackle them together in the coming weeks! #AIAffordability #BusinessTech #CostSavings #AICustomerService #CustomerSupportInnovation #TacklingAIFears

Quick poll time!?Can you guess the BFCM customer service action these emojis represent? ??????? Drop your answers below and let’s see who gets it right! #CustomerService #BFCM #HolidayShopping #CX