Communication Service for the Deaf (CSD)

?? Sign The Support Letter Today ?? The FCC recently opened a public comment period on customer service accessibility in the communications industry. This is a critical moment for us to advocate for equitable, direct communication for Deaf and Hard of Hearing individuals. We need your help to make our voices heard! Please take a moment to add your comment, urging the FCC to insist on Direct Video Calling (DVC) for organizations with contact centers. DVC would ensure unfiltered and equitable access for Deaf and Hard of Hearing customers, empowering them to communicate directly and receive the same quality of service as everyone else. ? The deadline to submit a comment is on November 22nd. How to file a comment: Step 1: Go to the FCC’s Electronic Filing System link (Link below) Step 2: Plug in Proceeding(s) number 24-472 Step 3: Fill out the form as completely as you are able Step 4: Insert comment Step 5: Submit! ?? Link to the FCC Notice of Inquiry: https://lnkd.in/gqapE4M Together, we can help drive change toward inclusive, effective, and direct communication for all! #DirectVideoCalling #DVC #FCC #CustomerService #CustomerSupport #Accessibility #EquitableCommunication #Inclusion #Equity #DEI #DirectCommunication #Deaf #HardOfHearing #DeafCommunity #ASL [Video Description and Transcript: A GIF on loop of a woman with medium red hair, blue top and black blazer signing: "We need your help to make customer service more accessible to Deaf consumers everywhere!" Surrounding the video is a pink border with faded dots. On the top border, the header reads "DEADLINE NOV 22" and at the bottom: "Sign Support Letter Now"]

Imagine providing your customers a way to call and place their orders through ASL. Ask their questions about your products in ASL. With ASL Now, you can provide that accessible option for this Holiday season. Don't miss it!

If you're a Deaf business owner taking calls/orders this Holiday season, this is for you. Don't miss this incredible opportunity to be accessible for your customers who use ASL!

?? CSD is a constellation of companies that provide products, programs, and services that are designed to create opportunities for deaf people to succeed. Are you ready to join us in making a difference? If you answered 'Yes!', visit our website for our current openings at www.csd.org/careers. Elevate your career with us. #TeamCSD #DeafCommunity #CareerOpportunity #DeafJobs #ASL #ElevateYourCareer [Image Description: Four photos are divided in the graphic of the following, three women involved in a discussion, a man focused as he works on his laptop, a group of people sitting and applauding, and three women in discussion with a enlarged paper on the table with writing on it. Centered is a white rectangle with the CSD Logo in it and the text: "Ready to make a difference? Check out our job openings at CSD.org/careers" The border is mostly blue and some hints of yellow, red-orange, pink and teal on the top right corner.]

???Don’t miss this chance to bring stress-free service to your customers this season! Visit https://lnkd.in/gSvSbCQH for more info!? ? #DeafOwnedBusiness #DeafBusinessOwner #DeafEntrepreneur #DeafCommunity #HolidayShopping #CustomerSupportInASL #CustomerServiceInASL #InclusiveService?#ASLNow #ASL #Deaf #HardOfHearing #DirectVideoCalling #DVC?

There is power in the Deaf community's vote. Be sure to exercise your right to vote tomorrow. For more information, please visit www.rockthevote.org. #Vote #VotingRights #DeafCommunity #Deaf #HardOfHearing #ASL [Video Description: Black enlarged text reads "GO VOTE" is centered. In between words, there is an animated illustration of hands signing the word "vote." Underneath the word "vote", there is a small CSD logo. The background is white.]

Are you an inclusive employer that is interested in recruiting Deaf and Hard of Hearing folks for your vacant positions? Or are you a Deaf or Hard of Hearing individual searching for a job? Either way, we have just the place for you. CSD Works has a Job Board that is growing. Visit jobs.csdworks.com today! #DeafJobs #DeafJobSeekers #InclusiveEmployer #HardOfHearing #Deaf #DeafCommunity #NDEAM #JobBoard #DeafEmployment #ASL #Accessibility #DEIA [Image Description: There is a white square centered of the post with a blue background. Inside the square, the CSD Logo is centered on top. Below it are the text: "Are you looking for Deaf-friendly job openings?" In the middle of the square shows three buttons with the last one being tinted in gray. The text inside those buttons are" "Full time, Part time, Freelance." Below the buttons are red text: "Are you an inclusive employer that wants to post jobs?" Followed by a line and black button with white text: "https://jobs.csdworks.com."]

Curious about how Deaf professionals navigate their careers and rise to success? In our webinar tomorrow, hear directly from experts as they share their personal stories of career mobility, the challenges they faced, and the strategies that worked for them. This is your chance to learn from leaders in the Deaf community! Join the conversation. Register today to secure your spot: https://lnkd.in/guH5T_SV This webinar will be held in American Sign Language (ASL) and have interpreters and live captioning. This event is one of four events leading up to the Deaf Employment Summit, an in-person event in June 2025. Sponsors include Communication Service for the Deaf (CSD), Gallaudet University, National Association of the Deaf, and RIT National Technical Institute for the Deaf. #DeafJobSeekers #Deaf #HardOfHearing #DeafCommunity #Employment #DeafEmploymentSummit #DeafJobs [Image Description: There is the title “Career Mobility, Cultivating the career potential of DHH professionals.” on the top left. Underneath it is a highlighted enlarged text: “It’s tomorrow!” On the top right is a blue circle with the text “Deaf Employment Summit 2, Webinar Series” inside. A second circle appears underneath with a photo of a man with text that reads: “Chris Soukup, Moderator, CEO, CSD.” At the center, there are four cut out headshots of four women wearing business attire. Underneath is a white strip with blue text: “Join the conversation.” The bottom of the posts has the logos of Communication Service for the Deaf, National Association of the Deaf, Gallaudet University and National Technical Institute for the Deaf. There is also a white border on the bottom that has text: “Wednesday, October 23, 2024, 1-2 PM ET, Register today!”]

We, at CSD, believe that the #CustomerExperience for the #Deaf and #HardOfHearing community should be elevated and #equitable. This is why we founded?ASL Now. We are so excited to see #DirectVideoCalling and job opportunities for D/HH ASL users grow through this partnership with?Tive. ??Read below for more information.

Did you know that you have 60 days to appeal a denied FEMA assistance application? We can help you in ASL with the appeal process. Call us today at (833) 682-7630. Our Hurricane Relief ASL Helpline is now available for Deaf and Hard of Hearing people seeking hurricane resources. Call us for access to vital information, safety plans, and even support for non-ASL resources to be explained in ASL. We offer live chat support as well. To access that feature people can visit csd.org and click on the button that says “Text Chat” on the lower right side of the screen. For more text-based support options individuals can text “help” to the Red Cross at 72227 or can text “help” to FEMA at 43362. You can find accessible resources, as well as more information on what topics our helpline can support at our blog: https://lnkd.in/ehu22GYX Please share this post with anyone who would benefit from the helpline. #ASL #Equity #Accessibility #DEI #Deaf #HardOfHearing #DeafCommunity #HurricaneRelief #HurricaneMilton #HurricaneHelene #FEMA [Video Description/Transcript: The video starts CSD logo centered on a white background. Text underneath reads "Appealing a FEMA rejection." Then, it transitions to a woman sitting with a white wall behind her, wearing a black shortsleeved shirt. She has brown wavy hair, tattoos on her right arm and long colorful nails. She signs: "If you or someone you know in the Deaf and Hard of Hearing (DHH) community has been denied FEMA assistance, our Hurricane Relief ASL Helpline can walk you through the appeal process in ASL and provide any clarifications you may need. Many denials happen not because people don't qualify, but because of small mistakes in the application process. You have 60 days to appeal — and the sooner, the better! Don’t wait. Call us now and get the support you need." The video then transitions to a text screen that shows: "Hurricane Relief ASL Helpline, Need the latest information?, Need help?, Get help in ASL. (833) 682-7630."]