Support teams are often overwhelmed with repetitive tasks. They also deal with high volumes of tickets. But what if you could make their jobs easier? ?? Discover how you can streamline customer service operations and reduce stress in this informative article ?? https://hubs.ly/Q03czmFp0 #SupportAgents #Productivity #WorkflowAutomation #ProcessOptimization #AI #SaaS
关于我们
ThinkOwl is an one-stop solution for all your customer support needs, from ticket management to client engagement. The software suite is powered by advanced AI, offering advanced automation and user experience. Built on cloud architecture and molded in the SaaS model, ThinkOwl features AI-powered tools that streamline business workflows. That means, under the umbrella of ThinkOwl comes an arsenal of potent software solutions—OwlDesk, OwlForce, and ThinkOwl CONVERSATIONS—that are designed to automate routine tasks, boost agent productivity, and enhance service efficiency. These solutions provide the perfect blend of helpdesk or ticketing systems, conversational or generative AI technology, and a robust omnichannel environment for seamless customer interaction. Some of the hallmark features of this platform—such as intelligent workflow automation, AI productivity tools, and smart AI assistance—are a real treat for thriving companies aiming to deliver stellar customer experiences. Furthermore, ThinkOwl excels in data analysis, generating advanced reports that provide real-time insights into KPIs across topics, teams, and channels. We adhere to the highest security standards. ThinkOwl's ISO certification underscores this commitment, ensuring top-notch data security. And the best part is that continuous innovation and product improvement are ingrained in our DNA, making ThinkOwl a robust, scalable software suite for businesses of all sizes across industries. This is why over 5,000 users worldwide trust ThinkOwl to streamline operations. Want to explore more about ThinkOwl and its software products? Check out our website. Or you may also wish to request a demo. Feel free to take your pick!
- 网站
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www.thinkowl.com
ThinkOwl的外部链接
- 所属行业
- 软件开发
- 规模
- 51-200 人
- 总部
- Orlando，Florida
- 类型
- 私人持股
- 创立
- 2015
- 领域
- SaaS、customer experience management、helpdesk software、artificial intelligence、conversational AI、digital communication、AI-powered software for customer service、servicedesk和automation technology
地点
ThinkOwl员工
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Joe Radomsky
AI-Driven Customer Service Innovator | Enhancing Customer Experience with Cutting-Edge Technology | Maximizing Operational Efficiency for Businesses
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Tom Lovinsky
Successful executive in builder lending, mortgage, banking, credit union, transportation, and logistics industries. Strategic and tactical guidance…
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Ankur Parikh
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James W. Wilson
CEO @ Call Center Pros | SDVOSB, AI, ML, Telecom
动态
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?? Dashes of yellow, pink, red, green. Rainbows in every direction. Feet on the move. Smiles everywhere.?It's the FESTIVAL OF COLORS! The ThinkOwl team joined the celebration, painting the day with joy and togetherness! #FestivalOfColors #HappyHoli ThinkOwl Europe ThinkOwl
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?? With remarkable advancements, artificial intelligence has unlocked greater possibilities. AI makes conversations feel natural by understanding context, tone, and intent. Predictions become sharper with real-time data analysis and adaptive learning. Decision-making is more insight-driven, leveraging deep analytics for smarter outcomes. AI-powered automation enhances efficiency by streamlining repetitive tasks and optimizing workflows. ThinkOwl is rolling out advanced AI features one after another, enabling companies to adopt digital transformation faster. This includes various AI-driven customer support tools and capabilities, such as: ??Chatbot ??Voicebot ??Conversational AI ??AI Translation ??AI Transcription ??AI Ticket Management ??AI Analytics ??AI Sentiment Analysis ??AI Automation ??AI Data Extraction ??AI Categorization ??Generative AI ??Agentic AI And the list continues... ThinkOwl's one-stop AI software platform is available for you with a 30-day free trial. Should you wish to enhance your customer service processes, feel free to try it now. ?? www.thinkowl.com #ArtificialIntelligence #AI #DigitalCustomerSupport #SaaS #ServiceDeskSoftware
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She leads. She inspires. She motivates. Happy International Women's Day! #InternationalWomensDay #ThinkOwl
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Six important aspects to consider when evaluating or selecting CX software. Read this blog for all the details: https://hubs.ly/Q039HsNw0 #AI #CX #CustomerSupport #DigitalCommunication #SaaS
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CX reimagined. AI unleashed. ?? Watch the ThinkOwl team in action as we showcase AI-powered customer service innovations. CCW 2025 in Berlin! #CCW2025 #CXInnovation #CustomerServiceAI #AIAutomation
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Watching ?? ThinkOwl shine on the big screen is always a moment of pride and accomplishment! ?? CCW in Berlin was an incredible experience. ThinkOwl's advanced AI-driven automation and smart workflows for digital communication sparked meaningful conversations. We connected with many new prospects, met inspiring industry leaders, and engaged in thought-provoking discussions. These conversations will pave the way for future innovations. A huge shoutout to our incredible ThinkOwl team and amazing business partners for hosting visitors at our booth and answering every question throughout the event. Their dedication truly brought ThinkOwl's vision to life! It was great to see businesses actively embracing AI to enhance efficiency. The demand for intelligent, seamless customer interactions continues to rise, and the ThinkOwl AI platform is built to meet this need perfectly! ?? https://hubs.ly/Q038KPfd0 #ThinkOwl #CustomerSupport #DigitalTransformation #AI #CCWBerlin ThinkOwl Europe
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Glimpses of Day 2 and Day 3 at #CCWBerlin ?? #ThinkOwl #CustomerSupport #DigitalTransformation #AI
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The #ThinkOwl team is at #CCWBerlin – Day 1 ??
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Only 4 days to go! We’re excited for #CCW2025 in Berlin and can’t wait to meet you there. Stop by our booth to get a closer look at ThinkOwl’s smart #AI solutions for digital customer service. ?? Live at ECC Berlin – Hall 2, Booth H13 ?? February 25 - 27, 2025 ?? The 26th International Conference & Trade Show for Innovative Customer Dialogue #CCWBerlin2025 #SaaS #TradeShow #TechInnovation ThinkOwl Europe
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