The Zebra

THANK YOU to our OUT OF THIS WORLD ?? Insurance Advisors, who supported our customers with 5-STAR SERVICE week. Here's what our customers had to say about the ?STELLAR? service they received: ?? "Charles Mims is the man.” - Bobby ?? "I was referred to Xochitl Davalos and came out with a trifecta win. Xochitl, Zebra and Geico saved me on my auto insurance. Xochitl explained why carrying low coverage was not a good idea. She recommended limits of 100/300 and included Uninsured coverage, PIP, low deductibles and rental car with roadside. I now have more coverage, higher limits and Xochitl still saved me money. Thank you!!!” - Aaron ?? “This is an incredible company that helps people compare and contrast competitive insurance companies and find the best policy suiting your needs! Zebra helped me save minimum $100 on an insurance policy. I will definitely contact @Earnest Foster at the end of my insurance to find the best quote for me again!” - Jeff ?? "Alexandra Waters was simply the best customer service representative I think I've ever had the pleasure of talking to. She was extremely knowledgeable and I can matter of factly say she got me the best price and deal that was available.” - Kurt ?? "Elaine Foley made my buying car insurance a great experience. I couldn't be more happy. Once I told her what my needs were, she went the extra mile to get me the best rates. I just love her!” - Michelle ?? “Love Alex Dameron, personally. Great customer service skills.” - Therese ?? “Would highly recommend this company. Kayla Toner worked with me and was very detailed in helping me find affordable insurance.” - Shameka

??THANK YOU to our agents who supported our customers with ??5-STAR SERVICE?? during the first week of SPOOKTOBER ?? #servicesogooditisscary Here's what our customers had to say: ?? “The agent Bert Cantu was GREAT! Very thorough and helpful” - Michael ?? “Friendly service, professional treatment. Xochitl Davalos is an amazing person. You are very lucky to have her representing The Zebra.” - Carl ?? “Vicki Toussi was very hard working and always willing to provide timely support & help. Really appreciate!” - Yun ?? “I had to speak to agent due to my complicated situation. Her name is Kristin Gressett and she was excellent. She worked hard to get me the best price and she was very kind and made sure everything had gone through and I could access everything I needed before we got off the phone.” - Catrina ?? “Chris Ramos, my insurance agent, was very helpful, knowledgeable, and made sure I was happy with the choice and price.” - Jalisa ?? “Glen Garza was absolutely amazing. He helped me with auto insurance and renters. He actually helped me. Didn't try to talk me into paying more for useless things. Would absolutely recommend.” - Renegade ?? “Deanna Gudgin-Jones! Awesome agent. She was patient with me and helped me find the best deals possible. She even took time to call the other insurance companies and figure out what she could do if she could get me better discounts. She was amazing and rocks. The Zebra has very excellent customer care service and their employees care about getting you what you were looking for for the lower rates than what the big insurance companies tried to rob you for. Again, thank you so much!” - Amanda ?? “Our agent, Jazmin Grimaldi, was so helpful, personable, and knowledgeable. We were dreading having to switch companies after so many years with State Farm but she was reassuring and cited other similar examples as well as personal experiences. She did such a great job of side-by-side comparison to find us the least expensive option. This was a positive experience.” - Willa

A BIG black and white striped ??THANK YOU?? to our insurance advisors who provided our customers with ? 5-STAR SUPPORT ? this week. Here's what our customers had to say: ?? "Deanna Gudgin-Jones helped greatly! Overall customer service for my quote was one of the best experience I’ve had with any insurance company! Great price for it as well!” - Derrick ?? "Richard Chavez got me the price I wanted, explained everything well and addressed all my questions.” - Paul ?? "Your agent Tristan Nevers was very helpful and polite during the entire phone call. He was also very patient as I got all my information together and got me a discount!” - Lexie ?? "Chelsey Brown was the best rep and gave 100% of her time and effort to help me with my insurance needs” - W. Williams ?? “I was getting quotes for over 500 a month from other places. Ty Robinson found me a plan for 130 a month with roadside assistance. I was honestly going to stop driving because i couldn't afford it. I have kids!!! I am so thankful for his help.” - Lauren ?? "Stephen Alcaraz helped me to find the most affordable insurance” - Odessa ?? “Zebra's Keith Meeks was helpful and friendly. Had basic insurance needed paid and ready to print before getting off the phone. Patient, friendly, informed and helpful. Kept conversation pleasant. Professional. Just what I needed in hospitable friendliness and solved my problem.” - OP

Have you herd the 5-star reviews that customers gave The Zebra for 5-star support from our agents? Our favorite review this week was a DOUBLE SHOUTOUT to both Andrew Rains and Jean Ganson! #doubletrouble #boilandbubble #spookyzebraseason Here's what our customers said about the ? 5-STAR SERVICE ? they received this week: ?? “I've had two great experiences with the Zebra. My first was with Jean Ganson who helped my ex-husband get insurance very reasonably despite many obstacles in his driving record. I was so impressed that I had her look for insurance for myself and she was able to save me considerably. The second and most recent experience was when my insurance had lapsed and I had such a good experience the first time that I came back to the Zebra. Andrew Rains, the second agent I dealt with was also extremely helpful. Highly recommend.” - customer 4 ?? “My experience was great because of the professional interaction with your phone agent, Jean Ganson. She answered all my questions professionally promptly & and was patient with me when I had issues with the call from my end. Keep up the great work.” - Mohamed ?? “I just want to say I’ve been talking to different agents looking for new car insurance and Andrew Rains was hands down the best agent I have ever dealt with. He made the process so easy and non-frustrating that I couldn’t have had a better experience. Tell him again thank you for me. Best agent ever!!! Thanks Andrew Rains!!” - Jeremy ?? “Great Customer Service! Laura Collins did a great job, walking me through the process and being very patient.” - George ?? “Randy Glass, was very helpful!! He tried to save me as much money as I could!! Thank you Zebra!!” - Maria ?? "Jillian Baker was great to me! She made the whole transition process smooth and understandable.” - Maya ?? “Cassie Greenwood, the agent who was helping me, was wonderful and she kept plugging away at it until she found me a wonderful policy with Root, where I have full coverage and comprehensive plus 24-hour roadside and window repair on all four of my vehicles, for $401 a month” - Daniel

Wildlife experts say The Zebra will never be domesticated, because they're too wild. WILD ABOUT INSURANCE!!! ?? THANK YOU?? to our agents who supported The Zebra's customers with ? 5 STAR SERVICE ? this week: ?? "Kayla Toner was a relatable, kind person. Whether it seems silly or not, these kind of calls give me extreme anxiety. She was wonderful!” - Ashley ?? "Bert Cantu made getting insurance easy! 10/10 recommend Bert AND The Zebra! - Jillian Baker ?? “I called and was quickly connected with Vicki Toussi. She was so helpful and thorough. She made sure to find me the best deal. I ended up saving $200 a month with the plan she found for me. I am so pleased with The Zebra and would highly recommend it to anyone. Just today I recommended it to my boss. Thank you for all your hard work, Vicki!” - Laura ?? “My agent Kelly Dinsley was very patient and thorough. Great job” - Julett ?? "Jazmin Grimaldi was patient, professional, friendly and knowledgeable. She was willing to answer all my questions and alleviate my concerns. The process was simple and straightforward and I am very satisfied with the service!” - Nicola

Happy Friday to the Zeebs and the Zeeb-adjacent who follow this space! But a Happy ?? FRIYAY?? to our agents who supported our customers with ? 5 STAR SERVICE ? this week: ?? "Alise Jenkins was courteous, informative and professional in finding me a car insurance company. She worked for hours, then spent more time making the rate as affordable as possible. She is a great asset to the company.” - Sylvia ?? "Deanna Gudgin-Jones is great! So easy to work with, so helpful, so friendly and absolutely incredible! Saved so much money and just so genuinely pleasant to talk to. The best!” - Ty ?? "Vicki Toussi was very patient and courteous and helpful to get me the best rate possible.” - Timothy ?? “The customer service was fantastic. Rachel Alexander went above and beyond to help me.” - Trista ?? “Ciara Villarreal was great!” - Cornelius

A BIG ?? BLACK AND WHITE STRIPED THANK YOU ?? to our agents who provided ?? 5-STAR CUSTOMER SUPPORT simplifying insurance for our customers this week. Here's what our customers had to say: ? "Ciara Villarreal was AMAZING!!! Very helpful and knowledgeable!!” - Leah ? "Oliver Flores was able to answer all my questions. He was very helpful In the process of helping me decide to switch to The Zebra” - Nicole ? “I was very pleased with your agent, Laura Celestino! She was sincere, efficient and really showed her compassion in my situation. I wasn’t a difficult decision at all after I talked with Laura about my insurance needs. She was extremely helpful and a pleasure to work with!” - John B ?? ? “Deanna Gudgin-Jones and Ms Jeanie Dorsey were the best. Jeanie was so helpful on how to help me to leave a review. Ms Deanna is the best and most amazing and knowledgeable insurance agent I’ve ever dealt with she and The Zebra saved me almost 200 on my monthly payment and saved me from a stressful financial situation. I also gotta give Dillon Edmiston a shout out from Sunday for helping me discover these policies. Thank you so much. You all rock. God Bless.” - Killian ? “Mr Stephen Pandolf is very knowledgeable and very helpful I am very impressed with his patience he worked very hard and found me the best rate.” - Verton ? "It was a pleasure talking to Daniel Navarro with The Zebra he was very knowledgeable and kind and explained everything about my policy. I stated that one place was asking for too much and he was able to find me an alternative and it worked perfectly fine with me if I need help or have questions, I definitely will be giving him a call again. He made getting insurance easy just wanna say thank you again." - Kimera ? "Charles Mims was amazing! He provided outstanding customer service. He went above and beyond for me. I am so grateful to have connected with him. He is such a huge asset to your company. He was friendly, thorough, and so kind to me. He made my experience so easy and hassle free. I couldn’t have done it without his help. He deserves a raise! :)." - Amanda ? “Cassie Greenwood helped me get an insurance quote I was having trouble figuring out the process before purchasing a car while not having a current policy. I'm thankful she was able to make this a lot smoother!” - Jeremy

? A BIG ZEBRA HOOF-STOMPING THANK YOU to our 5-STAR AGENTS for their 5 STAR CUSTOMER SUPPORT this week! ? Here's what our customers had to say: ?? "Jeanie did an amazing job finding me the lowest rate, after I had been given unbelievably high quotes from others. Everything was done within 10 minutes, and I am pleased." - Brittany ?? "Kelly Dinsley was awesome! Thank you so much!" - Megan ?? "Kayla was so efficient!!" - Luis ?? "Great service, quick response-time/call-back. Thorough, friendly, pleasant to work with. I'm referring to Charles, my agent". - Mike ?? "Rachel was great and a wonderful help" - Joan ?? "Jeff was amazing helpful and answered every question I had." - Precious ?? "Man, I pressed the wrong button the first time around and pressed auto pay and because of that I was charged a huge amount I didn’t think I was going to be able to get any of my money back. I was really tripping and Brenda Dominguez was extremely helpful, not only assisting with the matter at hand but dealing with my panicky self. Thank you to The Zebra for having people like her on your team! She really took all steps possible to help me. Thank you, Brenda" - Lauren (We've all been there, Lauren!)

? ? ? ? ? THANK YOU to our agents for your 5-STAR EXCELLENCE this week! ? ? ? ? ? Here's what our customers had to say: ?? “Marc was great! I had searched on my own previously, but he found the lowest rate for me. None of the online search engine results I’d gotten came close. Wait time to start the call was maybe 3 minutes. The call felt very to-the-point (not a lot of unnecessary wait time).” - Jhanna ?? "Gabriel found great car insurance coverage .There were glitches with the quote but he followed thru with the head of the company." - Kathryn ?? "Customer service rep investigated several insurance coverage options, worked to achieve the best coverage and discounts possible, and found the lowest rate compared to other options and other companies that I had checked. Very knowledgeable and professional rep. Easy to work with him too. Thanks Dustin." - Randy ?? "Kristin knows her stuff....she looked for the best deal for me and we got it done. Thanks!" - Daniel ?? "Stefany was fantastic . She walked me through everything. Stefany was very patient with me. I am 70 years old and she took a lot of time with me. No one else from another company took the time. Five stars aren't enough. - William ?? "I have to give tons of credit and above and beyond work to Brenda. Who not only helped me for over a week change insurance companies to get a better rate but she also helped ease my mind on adding 2 16-year-old twins to my “new policy.” She not only found me a policy that was affordable but she worked with me for over a week just getting everything finished and finalized with the new company. I have horrible anxiety. But talking with her was a breeze. She was not only very knowledgeable but extremely helpful and eased my anxiety tremendously. I honestly wish I could talk to her all the time for my insurance needs." - KJ ? ? ? ? ?

A Zebra hoof-stomping, stripe shaking ?? THANK YOU to our agents who supported our customers with ? 5-STAR SERVICE ? this week. Here's what our customers had to say: ?? “Amazing. My Agent Dustin is smart knowledgeable and really genuine.” - JC ?? “Laura was so helpful. I am so impressed with her knowledge and ability. She was very professional and personable. I’d give her 10 stars if I could.” - Terry ?? “Alex was so nice and patient with me. She guided me throughout the process and made sure I had what was best for me.” - Cassie ?? “Omg after so many ties with different companies and getting denial after denials, I found The Zebra and my agent Alise was so helpful and found me a company that would insure me and my daughter. And the rate was super competitive, I’m extremely happy with your service and would highly recommend The Zebra for your auto insurance needs.” - Cosmo ?? “The Zebra helped me find an insurer that charged me less than what I was paying for way more coverage. I went from 140/mo for the most barebones coverage I could get to paying 125/mo with a local insurer for: actual coverage for me in case of a wreck, actual collision coverage in case someone hits my car, AND unlimited PIP! None of which I had with the other guy. Charles Mims was the Zebra rep who helped me actually sign up for the insurance. When a previous claim increased the quoted price I had received, Charles helped me adjust the policy so to bring down those payments while maintaining good coverage.” - Postauma ?? “Just had an amazingly simple and FAST experience with Torrey D. Fields! I’ve used this company before but the customer service this time around was just out of this world!” - Ashley