The Whole Group

CxOs have major revenue issues to solve in 2025. The Whole Group helps brands grow revenue, stem leakage and drive better lead to cash conversion on ServiceNow - The AI platform for business transformation. Reach out and ask us how we do it. #businesstransformation #leadtocash #lowerdso #revenue #profit #letsgo

Can CPG brands become leaner, smarter, and faster in a competitive market? This is the first in a series of posts exploring how major industries can operate more efficiently, adapt faster, and drive revenue more effectively. At The Whole Group, we specialize in rapidly deploying intelligent, connected workflows that touch every corner of the business, built on ServiceNow - the AI platform for business transformation. We enable brands to streamline operations, shed costly legacy cloud apps, and embrace speed and agility. AI is reshaping CPG fast - especially in #LeadtoCash where major CPG brands face dynamic market challenges and AI-powered challengers. Traditional Cloud CRM stacks are costly, complex, and anything but agile. It's time for change. ServiceNow’s combination of #AI + #Data + #Workflow changes the pace of impactful transformation if you embrace it. This post kicks off a deeper look into the hurdles and opportunity for #CPG brands that adopt agile, AI-driven workflows to drive faster change. Stay tuned as we continue to cover more major industries, and share our vision of how brands can remove technology costs, adapt at speed, and thrive. Paul Andrew Peter Goodman Jorge Watson Bashir Qaasim Mark O. can explain how we are driving change if you'd like to learn more. #crm #tpo #tpm #ai #transformation #workflow #data #ai #letsgo

Everyone is talking about AI Agents - Digital Workers with exceptional skills riding shotgun and crush both complex and mundane work 24/7. What is even better? Agent Teams! ?? Teams of Agents with specialist skills that assemble and work together to solve complex multi-workflow challenges with data, reasoning and goals. This is how business should run - faster, leaner, smarter & adaptable. Is it time to move from siloed industry applications in CPG, Insurance, Finance, Manufacturing, Technology & Telecom? We think so. Is it time to re-think siloed applications across CRM, Service, Finance & Supply Chain? Absolutely. They are all too expensive, too cumbersome & getting harder to adapt. Agent Teams will change how we work forever. Running on ServiceNow - The AI Platform for Business Transformation Designed, Built & Deployed on DeployNow.ai from The Whole Group What will Agent Teams to do for you? #letsgo #aiagents #aiteams #agentteams #timeisnow #realtransformation Paul Andrew Peter Goodman Jorge Watson Mark O. Bashir Qaasim Gareth Greppellini

When AI Agents support your workforce, they empower employees to achieve extraordinary results. ServiceNow AI Agents aren’t just solo performers — they work together as a coordinated team to tackle complex tasks. The are foundation of a truly agile enterprise, seamlessly combining AI + data + workflows. One Enterprise - Built on the AI Platform for Business Transformation You just heard from Bill McDermott, Amit Zavery and Amy Lokey about the future of AI Agents on the AI Platform for Business Transformation. www.thewholegroup.com #aiagents #servicenow #data #industries #workflow #oneenterprise

The Whole Group had a Whole lot of fun at our Happy Hour with our partners Logik.io and Tenon, tons of connections made and lots of laughter had. Thanks to everyone that came and enjoyed the evening with us all. ServiceNow is in the CRM game and we are right beside them helping customers transform on the AI Platform for the future. AI + DATA + WORKFLOWS....time is now Lets go... ?? Erica Volini Paul Smith Alix Douglas Ulrik Nehammer Nalina Athyantha Shakira Talbot Andrew Wood Paul Andrew Peter Goodman Christopher Shutts Vanessa Rosengarden Blake Grubbs Paige Kuklenski Ben Person Jorge Watson Mark O. Bashir Qaasim Hans-Juergen Rose Tom Parisi Michael Ramsey Jayney Howson Kirsten L. Colby Blakeman

A picture paints a thousand words. ServiceNow is in the front office business. Connect with us to walk through how your business can benefit from having ServiceNow in every corner of your business. #crm #servicenow #business #opportunity

Thrilled to welcome Gareth Greppellini to The Whole Group! Peter Goodman and I built The Whole Group to revolutionize industries on ServiceNow with connected and intelligent workflows that drive agility and lasting success. Having worked with Gareth over years as a customer, and seeing him lead fast growth communications brands as CEO - I know firsthand his rare ability to move quickly, earn trust and make brands more competitive. Now, he’s bringing that expertise to lead our TMT practice. We’re excited to have him on board as we continue to help businesses thrive. Let’s go! ?? Holly Briedis Rohit Batra Blake McConnell Hannah Datz Julie Coates Hans-Juergen Rose Paul Fipps #tmt #telecom #letsgo #transformation #reimagine #connectedworkflows

We're delighted to welcome Gareth Greppellini to The Whole Group as VP, and Managing Director of our Telco, Media & Tech (TMT) Practice.? With over 25 years of operational, management and sector experience, Gareth is committed to advising and accelerating strategic business outcomes for Enterprises across the sector.? Gareth’s expertise leading large, global teams from Product through to Service, enables The Whole Group to further provide our clients with operational and business advisory skills, as they embark on transforming their Business Models and Customer Experience on ServiceNow intelligent workflows. His impressive track record delivering Transformation and Growth, is underpinned by his significant experience in M&A, whilst being known as a developer of Talent. When reflecting on his decision to become part of the team, Gareth commented “I wish I’d had the opportunity to deploy such powerful capability in prior roles, the components now available, when overlaid with AI, mean the ability to drive performance and CX, is in a way I could have only dreamed of, and as such, I look forward to helping others achieve their business outcomes.” #ServiceNow #TMT #NewHire #Transformation #OnEnterprise #AI #TimeIsNow #TheWholeGroup #NewHire #Growth #Partnerships #CX #Performance

If you are going to ServiceNow SKO and want to connect with team members of The Whole Group reach out to Peter Goodman, Paul Andrew, Mark O., Jorge Watson, Bashir Qaasim to discuss how we can help unlock opportunities with customers in the Front Office, finance and procurement outside of your usual IT connections. Let’s SKO Logik.io Tenon #sko #opportunities #frontoffice #crm #procurement #finance

We're thrilled to welcome Michael Klim to The Whole Group as our new ServiceNow Solution Architect! With over 8 years of IT experience and 5 years in the ServiceNow ecosystem, Michael brings a unique perspective to our growing team. Michael excels at breaking down complex technical challenges into everyday language, making him an invaluable bridge between technical and business stakeholders. His impressive track record includes successful implementations of CSM and ITSM solutions across healthcare, automotive, and defense sectors in both Germany and the United States. What sets Michael apart is his diverse background - from managing hotel operations in Berlin to humanitarian work in Africa. This unique journey has shaped his philosophy: "People don't care how much you know until they know how much you care." Most recently, Michael led solution design for major manufacturing clients, expertly integrating CSM, FSM, and ITSM elements. His proven ability to align stakeholders, drive technical solutions, and mentor junior developers makes him a perfect fit for our mission to transform businesses through ServiceNow. Please join us in welcoming Michael to The Whole Group family! #ServiceNow #NewHire #WelcomeToTheTeam #OneEnterprise #TimeIsNow