The RevOps Collective

I'm feeling a bit of FOMO and a bit envious, too... ?? I have been seeing so many posts here about in-person events - Really amazing ones. And I'm not attending any ?? But wanted to share one that is sure to be impactful - One I was invited to but will not be able to attend, so perhaps others can? ?? ?? ?? ?? ?? ?? If you are a revenue leader looking to give your team the edge they need to be successful in the real world of selling, then you don’t want to miss The RevEdge Summit with?Richardson Sales Performance! RevEdge is an invite-only, 2-day event giving you access to the latest research and actionable insights from revenue and enablement experts around the world. Join them in Chicago or London to network with your peers, discover new approaches to driving performance, and hear success stories from featured speakers from leading companies: Verizon, Equifax, Veolia, and more. Check the link in the comments ?? ?? ?? to learn more about the event and register. Space is limited, so act quickly to reserve your spot! #RevEdge #RevenueEnablement #RevenueLeaders #RichardsonSalesPerformance #Richardson https://lnkd.in/gHRd3_mX

No matter what I tell sales reps about data enrichment - They only trust LinkedIn ????♀? When I was the Head of RevOps at Clari, we would use a few different data sources, but our reps believed the LinkedIn data over any other data source. Why? Because it was self-reported? Because it was more real time? Because they kept their own data up-to-date? Well good news is that one of my favorite data enrichment providers for contact data, FullEnrich, has made it super easy - Super easy to enrich contact data with just a LinkedIn URL With just a LinkedIn URL, you can enrich a contact with - ? Job Title ? Location ? Profile Description ? Current position tenure And .... If all you have is the LinkedIn URL, you can still return email, phone, and a full detailed profile without any other information ?? Ready to get started for free? Try it out and let me know how it works for you! #revops #data #brandpartnership

The words that you use make all the difference - ?? Fight me on this - ?? The tone and expression of how you say it ????♀? The body language that you use when you say it ??? The words that you choose to say it Make all the difference 100% Let me give you an example - My daughter is a picky eater And she's a small eater And she's very headstrong And she's very opinionated And she's a teenager ('nuff said IYKYK) ?? A recipe for headache when it comes to meals ?? I like to make these "bento box" style dinners for her So she gets a good variety of different things, but in small portions, that are "aesthetically pleasing", with the hope that she will actually eat it ????♀? The other night, one of the items I included was small treat - a mixture of some small candies and chocolates ?? ?? She clearly didn't want it ? So - How to communicate this? A few options - ???? Say "Thank you so much" and then just eat a few ???? Say nothing and just eat a few ???? Say "Oh, these look so good, but I'm not sure I'll have room for them, but I'll see" ???? Say "Oh, thank you for adding this, but I don't think I want these today" ???? Say "Ugh, ew, I don't want this" ???? Say nothing and leave them as is ???? Say nothing, grimace, and leave them as is ???? Say nothing, grimace, take them out, and throw them aside All basically have the same outcome (i.e. eat a few or eat none) But how you make the person feel on the other end is very, very different ?? ??? Communication is everything I'll let y'all guess which one she did.... ????♀? #leadership #communication

? What is the best way to celebrate a huge achievement? ?? Or celebrate a big launch? Well, my friends at Default sure know how to celebrate a launch! ?? This custom case of champagne is both celebratory and very cool! ?? Feels a little James Bond 007-ish, doesn't it? Or maybe it's not 007 But instead it's 2.0 ?? Big congratulations to Nico F., Stan Rymkiewicz, and the entire Default team on the launch of Default 2.0 ?? When I was introduced to Default, I understood the value of inbound workflows automating and optimizing lead qualification, routing, and enrichment. (We all know how misaligned, inefficient, and manual this ? can be) But with this new launch, I'm excited to dive in and see - ? the new website intent and tracking functionality ? the additional enrichment capabilities ? the AI routing agent power ? the new scheduling experience And more.. Excited to be a #defaultpartner and grateful to be part of the journey! (And ?? love this new case and champagne ?? ) Read more about the launch details ?? ?? ?? #revops

??? Here is one thing that I learned very early in my career ... Which I share with others all the time ... When it comes to the work place It is important ? not ? to take things personally... Especially in Operations roles where we are often the unsung heroes - ?? To be "thick skinned" and let things "roll off your back" ?? To separate the problem from the emotion ?? To see the issue through the person (empathy is one of our superpowers!) ?? To be accountable and to do your best work, but not let it affect you in an unhealthy way ????♀? As I used to always tell my teams in the past - We are doing tough, challenging, and impactful work ???? But we are not trying to - ?? send people to the moon or ?? cure cancer or ?? solve world hunger... So always - ?? Try to keep perspective ?? Take care of yourself and your loved ones first ?? And then do your best work ?? Make an impact ?? Drive value ?? And grow your personal career and your personal skill set And remember that you can only do what you can do. And you can only control - Your own level of effort Your own attitude Your own actions ?? Be the best you can be ?? #inspiration #revops

Looking to up your RevOps game in 2025? ?? Discover the top 20 voices to follow with our RevOps Ones to Watch list. These are the revenue leaders making a big impact in the space, as voted for by our community! A huge congratulations to all the honourees! ?? Jared Barol, Katyusca Barth, Dillon Blake, Shennandoah Connor, Alessandro Fazio, Esther Friend, Jesse Green, Nikki Hamilton, Sergey Mann, Scott Mooers, MBA, Aparna Muralidharan, Scott Peyser, Sandy Robinson, M.Ed., Rosalyn Santa Elena, Jordan Shaheen, Jeremy Steinbring, Olga Traskova, Nicole Ward, Mark Whitlock, and Benjamin Zeitz Fill your feed with revenue operations knowledge by following the revenue operations pros at the forefront of the industry. ?? ?? Read the full profile of our ones to watch in 2025 here: https://lnkd.in/envmD9KM #RevenueOperations #RevOps

??? You have probably heard me talking a lot about being "more strategic and less tactical" from a RevOps perspective But many are confused about what "being strategic" means Yes, being strategic might include developing and creating strategy But it is much more than that - ? You don't have to have a VP title to be strategic ? You don't have to own the GTM Strategy to be strategic ? You don't have to attend Board meetings to be strategic ? You don't have to be asked to be strategic ? You don't have to wait to be strategic "Being strategic" as a RevOps professional is more about mindset ?? Thinking strategically and approaching the business with a strategic mindset ??? What do I mean? When approaching any challenge, problem, request, or issue - ?? Always focus on enabling the business Doing the day-to-day with an eye on enabling the business to - ?? Achieve and exceed goals & targets ?? Execute efficiently and effectively ?? Make the best decisions and take the right actions ?? Have the right visibility to the right people at the right time ?? Provide a seamless, excellent customer experience ?? Grow and scale predictably ?? Always tying the day-to-day operations back to these ??? things That's the start of "being strategic" And EVERYONE can do that ????♀? What are you doing each day to be a bit more strategic? #strategy #gtm #revops

?? Is process really that important? Does it REALLY matter? ????♀? Why should we even care about process? ?? Sometimes, I feel like as RevOps leaders we talk about process all the time why we need process how to define process how to document process how to drive process how to govern process how to improve process ????♀? But does it REALLY matter? YES YES YES ??? Without process - how can you create predictability how can you scale and be repeatable how can you set the right expectations how can you drive alignment how can you improve efficiency how can you be more effective how can you understand what's working and what's not ??? And - How can you improve and get better? Without a baseline - You can't track and measure - And without measurement - You can't improve ???? ?? #revops #process

As we get closer to the end of the year.... ????♀? Do you ever notice how RevOps professionals run TOWARDS the chaos? When others see chaos and run...????♀? RevOps moves closer, clearly interested in learning more...?? As I think about - year end close new year planning day-to-day operations It reminds me of how if you're a RevOps professional - When everyone else steps back slowly...?? ???? You lean into the chaos - Wanting to make sense of it Wanting to make it better Wanting to help others Here's to all of the RevOps folks doing what they do best. ?? Wishing you all a happy holiday season and (hopefully) some well-deserved downtime ?? #RevOps FTW! ??