The Tecsa Group

Julie is an experienced senior leader in effecting digital transformation, Product design, customer support models, and ensuring operational excellence in customer relationship management. Julie has run numerous end to end complex digital projects, supporting businesses across three continents and in multiple sectors, delivering structured customer communications and support programmes that drive business growth. After an early career in financial services, Julie became COO for Aimia in the Middle East, responsible for Technology, Product Management, Customer Operations, & Partnership Integrations. Prior to joining Tecsa, Julie worked with Carlson Marketing running business process re-engineering, Technology, Operational delivery, customer services and project management teams. #TheTecsaGroup #Tecsa #BusinessTransformation #RetailExpertise #DataDrivenApproach #Leadership

Exciting times at Tecsa! One of our founders, Tony Buffin, recently had the opportunity to share his insights with Google about his passion for innovation and transformation in business. He discussed the key factors driving growth and the pivotal roles that have shaped his career journey. Tony's insights serve as an inspiration for all of us at Tecsa, encouraging a forward-thinking approach and a commitment to embracing change. We look forward to seeing how his vision continues to shape the future of our industry. Click here to watch the full video: https://lnkd.in/g8Y_zfEC #TheTecsaGroup #Tecsa #BusinessTransformation #RetailExpertise #DataDrivenApproach #Leadership

Danni Peirce, CEO of 7-Eleven Asia, emphasises that effective execution is key to retail strategy. At Tecsa, we proudly support DFI through direct secondments, integrating our expertise to ensure strategic success translates to bottom-line results. #TheTecsaGroup #Tecsa #BusinessTransformation #RetailExpertise #DataDrivenApproach #Leadership

We are pleased to announce our collaboration with 7-Eleven Hong Kong which launches with a comprehensive 3-month training program starting this October. This initiative includes not only the implementation of OneViu but also hands-on workshops aimed at equipping their Commercial and Category Managers with the skills to utilize customer data for more effective Category Management and Assortment decisions. We are encouraged by the strong engagement thus far, as OneViu provides valuable insights. Our team are working closely with 7-11 leadership to ensure a higher quality of decision-making results in an even better shopper experience for all our valued customers. We look forward to a successful partnership. #TheTecsaGroup #Tecsa #BusinessTransformation #RetailExpertise #DataDrivenApproach #Leadership

Tecsa is now ISO27001 accredited! This milestone highlights our commitment to a high level of information security and data protection across all our services and platforms. Thanks to our amazing team and partners for making this possible. Here's to a secure digital future! #TheTecsaGroup #Tecsa #BusinessTransformation #RetailExpertise #DataDrivenApproach #Leadership

As picked up today in The Wise Marketer, from their interview with 7-11 Asia's CEO Danni Peirce. Some great comments on how the Tecsa OneViu SaaS solution has become embedded into their business, driving like-for-like sales growth and incremental insights. Tecsa are also DFI's key strategic partner across all loyalty, data and digital; including the inception, launch and ongoing development of yuu rewards; and we couldn't be prouder partners. https://lnkd.in/e3EaD4ze

We are excited to share that Tecsa’s own Monica Le was featured on the Wayfinder podcast! Monica dives into her journey and insights on navigating the tech landscape, moving from Hong Kong to Australia. Don’t miss this inspiring conversation—check it out on Spotify, Apple Podcast or Amazon Music: - https://brnw.ch/21wMJyV - https://brnw.ch/21wMJyR - https://brnw.ch/21wMJyW #TheTecsaGroup #Tecsa #BusinessTransformation #RetailExpertise #DataDrivenApproach #Leadership #TechInnovation #Podcast

Sara began her career in magazine publishing, before moving into customer analytics at dunnhumby; working with CPG and Retail clients in the UK using customer data to support better decision-making across Category Management, Marketing, and Media Planning. She relocated to Asia in 2012 to head up dunnhumby’s Comms & Media capability in the region and implemented several customer centric initiatives to drive campaign performance: increasing revenue and customer loyalty for Retailers and Brands. Sara brings a unique perspective having worked with Manufacturers, Retailers, Media Owners and Agencies across a diverse set of sectors including Grocery, Travel Retail, Media Publishing, and Non-Profit sectors. #TheTecsaGroup #Tecsa #BusinessTransformation #RetailExpertise #DataDrivenApproach #Leadership

Tecsa is leading the way with Generative AI (GenAI), creating immense value for companies. We are proud to announce GenAI has officially been integrated into our OneViu platform to produce commentaries at a click of a button. OneViu’s GenAI will now be capable of using the user’s real data along with internal analytics tools to quickly provide overviews of key performance metrics without the need for the user to interpret visualisations and datasets. The tool provides commentaries and analytical insights, quickly and reliably, to gain a better understanding of the customer and make better data driven decisions. #TheTecsaGroup #Tecsa #BusinessTransformation #RetailExpertise #DataDrivenApproach