SDRefinery AI

?? "In many ways, #claim leaders have been forced to starve their teams of this essential #feedback. Traditional #training methods are often generic, retrospective, or disconnected from real-time #performancedata. Without clear, objective measures of what #topperformers do differently, #claimsadjusters lack the guidance needed to refine their skills and improve outcomes." In a brand new article, SDRefinery AI Founder & CEO Rock Schindler tackles the dilemma virtually all #claimsleaders are facing: Feed the people? Or feed the machine? How is your organization managing this challenge? Read today's article and let us know in the comments below. #ClaimsTrends #InsuranceThoughtLeadership #ClaimsOutcomes #ClaimsTalent #ClaimsJobs

???Did you miss Rock Schindler’s conversation with the legendary Tony Ca?as, CPCU, MBA, AU, ARM, ARe, AIC, AIS on “Profiles in Risk”??? The Founder and CEO of SDRefinery AI sat down for a chat with one of the best podcasters in the business to discuss everything from: ?? Claims bottlenecks to… ?? Identifying root causes to… ?? Solving for inefficiency that contributes to… ?? Poor claims performance. #Claims is the heartbeat of insurance businesses, and Rock and Tony explore it all in this candid chat. #ClaimsOutcomes #InsuranceEfficiency #ClaimsProfessionals #ClaimsPerformance https://lnkd.in/g7CUurBz

“With a proven track record and outstanding client testimonials to back it, SDRefinery AI uncovers hidden exposures and transforms client engagement through better storytelling and data insights. Their commitment to clarity, innovation, and strategic foresight ensures clients stay competitive and future-focused as they address evolving challenges faced by reinsurers, brokers, and mid-size companies.” Honored to be a “Must-Follow” insurance brand for Q12025 alongside these other great businesses in CoVerse Communications’ report!

“The professional perspective that the actuaries have taken is that it’s our responsibility to make sure that any black box that we might be using is transparent to both the users and the public… In all of this black box of predictive analytics and big data and language learning models, how do you make sure that it’s verifiable or that the shortcomings are transparent to the users?” - Dave Sandberg of SDRefinery AI InsuranceNewsNet and Rayne M. interviewed our own Dave Sandberg about three key trends AI is driving in insurance today, namely: ?? Increased efficiency ?? More focus on transparency and credibility ?? Increased interest in insurtech opportunities Check out the full article below. https://lnkd.in/dfQJdUJy

?? Mastery vs. Simplicity: Navigating the Insurer's Dilemma Insurance may seem simple on the surface—collect premiums, manage claims, control expenses—but as Rock Schindler, Founder & CEO of SDRefinery AI, explains in his latest article, the reality is anything but. In "Insurers’ Dilemma: Mastery vs. Simplicity," Rock dives into the heart of insurance operations and the challenges of balancing human variability, perpetual industry change, and the complexities of integrating cutting-edge technology like Generative AI. Here’s a glimpse into the article: ? The Challenge: How nuanced narrative data—like a simple shift in wording—can hold the key to better pricing, risk management, and claims adjudication. ? The Insurer’s Dilemma: The constant tension between insurance’s inherent complexity and the promise of advanced technology. ? The Solution: Refining sentence data into actionable milestones, transforming how insurance executives view and manage operations. Rock also shares three guiding principles for embracing elegant simplicity: 1?? Start small, learn fast. 2?? Collaborate for lasting impact. 3?? Prioritize transparency in every solution. This is a must-read for anyone navigating the intricate world of insurance innovation. Rock’s insights, honed over nearly two decades, offer a fresh perspective on how to overcome complexity and achieve actionable simplicity. ?? Ready to explore how SDRefinery AI can refine your operations? Schedule a consultation by DMing Rock Schindler today. https://lnkd.in/gq8auVEN #InsuranceInnovation #Insurtech #GenerativeAI #OperationalExcellence #GenAI

?? "SDRefinery AI radically increases the speed and efficiency of identifying and correcting root causes of performance bottlenecks. Led by industry experts Rock Schindler and Dave Sandberg, SDRefinery AI drives operational improvement in claims and underwriting by converting written note documentation, or what they call Sentence Data, into actionable Milestones, Measurements, and Metrics. Their flagship Sentence Data Refining technology improves outcomes, reduces costs, and enhances decision-making with unprecedented precision." Thank you CoVerse Communications for the recognition, and for selecting us alongside Solvrays, Tinsley English, CRM, CIC, Pre-Loss, and LION Specialty as a "Must-Follow" Brand for Q12025! https://lnkd.in/gJ3atW9v

https://lnkd.in/gCRVyGgV

"The beginner plays within the boundaries. The competent explore the boundaries. The master knows when to ignore them.?" Author: Unknown For a Claims Leader, your challenge is identifying the claim adjuster reps who think of themselves as masters when they just arrived into competency. How do you know the frequency of your reps deviating from the plan? Do they do it on 1% of the claims they handle? Or, is it 10%? Could it be 20%? Breaking from the processes and procedures you've designed - especially the newby reps - can be very costly for your claims team. Looking at a few files for each adjuster rep is woefully TOO SLOW and GROSSLY INADEQUATE. Here's a better strategy: use technology to read every note for every rep. Measure. Correct. Improve. Repeat. SDRefinery AI's Applied Claims Technology - ACT AI gives you faster, better, consistent measurement of your rep's actions and activities. Come see Rock Schindler at the Global Insurance Symposium tomorrow and Wednesday. #claims #claimoutcomes #performanceimprovement

https://lnkd.in/gFQZvR7b Attention all Claim Leaders: SDRefinery AI is excited to rock-the-house as a vendor in this year's Global Insurance Symposium. Come and check out our Applied Claims Technology AI talk with Rock Schindler about his desire to help you improve adjuster performance by 30%. #claimsleaders #insurance #GIS