Monday Mindset with?Therese Linton??? #lawyer?#positivelawyer?#legaloperations?#legalprojectmanagement?#legalindustry?#positivepsychologycoach #personalproductivity
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These are SUPER powerful when they remind you in advance! ? The best way to illustrate the power of reminder flags is to share an anecdote.? ? I once worked with a team of insurance lawyers who repeatedly performed the same standard matters. They understood the key milestones and critical delivery dates and sometimes the timescales and dates were mandated by regulations or the court system.? ? They had an amazing legal secretary, who diligently allocated matters to team members and recorded the milestone dates in the diaries of the allocated lawyers as soon as they created the matter file.?? ? This was great but just wasn’t working – I could see that team members were overwhelmed and regularly missing deadlines.?? ? The solution was simple – the reminder flags were only in diaries on the date that the tasks needed to be completed. So sometimes team members would get so busy that they weren't looking ahead in their diaries- it was common for them to get to work and check their diaries only to find a milestone was due and that they couldn’t possibly get all the work done in one day!? ? This is a lot like running through the forest and getting smacked in the face by all the branches rather than anticipating the branches and having time to push them out of the way.? ? We did a few team sessions to map out the effort and duration of the milestone tasks and adjusted the diary management practices of their legal secretary. New forward-planning reminder flags were then inserted into diaries providing plenty of advance warning. The original reminders were also kept in place. ? If you like it, share it! #lawyer?#positivelawyer?#legaloperations?#legalprojectmanagement?#legalindustry?#positivepsychologycoach #personalproductivity