Latest from our Strategy Lead Andrew Busby on the challenges facing digital transformation initiatives. "Digital transformation isn’t a one size fits all retrofit which comes with a ready made template" https://lnkd.in/e6nqb8tV
The Industrious
广告服务
Beverly Hills,California 1,371 位关注者
We elevate brands by creating bold and memorable experiences that spark deep emotional connections through technology.
关于我们
To keep customers from shopping through competitors, retail brands have to provide memorable, confident shopper moments that engage and empower shoppers...so compelling, in fact, they can ‘see’ themselves in the experience. The Industrious designs and implements brand experiences that engage customers’ minds and motives, providing memorable shopper moments that generate a maximum return on shopper investment, aka ROSI. We are an elite group of designers and developers, strategists, technologies and evangelists born from retail. So, we know how to envision and activate signature digital touchpoints that are both feasible and sustainable for the rigorous challenges of the retail store. Moreover, we lean on a proprietary, codified process to deliver these unique digital brand experiences consistently and profitably at scale. For more information on The Industrious, visit wearetheindustrious.com
- 网站
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https://www.wearetheindustrious.com
The Industrious的外部链接
- 所属行业
- 广告服务
- 规模
- 11-50 人
- 总部
- Beverly Hills,California
- 类型
- 私人持股
- 创立
- 2015
- 领域
- Interactive Experience、Brand Engagement、Retail Expertise、User Experience、End-to-End Design、Insight & Planning、Strategy、Conceptual Development、Software & Hardware Development、Gamification、Embedded Software Development和Augmented Reality
地点
The Industrious员工
动态
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We love this from our Strategy Lead Andrew Busby - enabling access to the customer journey is now 100% table stakes
Senior Industry Adviser, BOXTEC | Founder, Redline Retail Consulting | Amazon Best-Selling Author | ReTHINK Retail / RTIH / Modern Retail Top 100 Retail Expert | Forbes Retail Contributor | International Keynote Speaker
The demise of the savvy shopper? Except of course it isn't, it's been replaced by the not so savvy retailer. Understanding your customer, gaining insights into their behaviour in order to engage with them in the right way at the right time has never been more critical. Here's an example in my latest Substack piece. https://lnkd.in/eaWd6XEQ The Industrious #customerbehaviour #customerinsight #customerjourney
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Heading home after a thoroughly enjoyable The Lead Innovation Summit in NYC. Plenty of great content and new friends made. The Lower East Side has a charm all of its own and we can't wait to be back. The opening party, RETHINK Retail, Little Italy, East River, Chinatown, Torrisi, Liza Amlani, ? Bob Phibbs, Marie Driscoll, CFA, Karl Haller, Paul Lewis, Julia Hare, Aliyah Flowers, April Sabral, April Waits, Stacey Shulman, Oren Paran - you were all brilliant! And many many thanks to Bold Metrics Inc. Two Boxes Bambuser Jaygroup International Kahoona buywith and of course The Lead for your very kind hospitality! #TheLeadSummit
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Day two at The Lead Summit and already this morning some great sessions from Karl Haller discussing AI from an IBM perspective, Cyntia Leo from Urban Outfitters sharing how they use social media algorithms to reach new audiences followed by COS, Coach & Lands' End discussing transformation through customer insights. #TheLeadSummit
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We are at The Lead Summit down at Pier 36 in fabulous New York City. Our first time at this conference, however on the strength of the first morning it thoroughly deserves its place on the calendar alongside the likes of NRF, Shoptalk and Retail Technology Show. #TheLeadSummit RETHINK Retail
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Customer experience requires more than merely a digital makeover. As more and more technology threatens to overwhelm brands and retailers, Andrew Busby argues that great customer experience requires both digital and analogue to truly inspire and excite the customer with memorable experiences. https://lnkd.in/e5eRZV5d #digital #CX #customerexperience
Why Great Customer Experience Is Both Digital And Analogue
andrewbusby.substack.com
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We're thoroughly enjoying NRF 2024: Retail's Big Show Asia Pacific - it's the inaugural Show here. From being opened by the Deputy Prime Minister, to store tours, to the Innovation Lab, to great keynote sessions to exhibitor big ideas, to an address from the Chairman of the Singapore Retailers Association, Ryf Quail and his team at Comexposium have done a great job. #NRFAPAC
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We're so busy at NRF 2024: Retail's Big Show Asia Pacific that we've had to whistle-stop tour of the floor! So here it is, the Expo floor at #NRFAPAC in 45 seconds!
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We're at Shoptalk Europe and once again Hyve Group have put on a great Show!
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Here at The Industrious we are gearing up for Shoptalk Europe in the wonderful city of Barcelona. "Understanding the Changing Consumer" and "Exceptional Retail Experiences: Unified Commerce" look stand-out tracks which both have an amazing line-up of speakers. If you're as curious about the power of design + technology to create memorable customer experiences let's connect at Shoptalk. #ShoptalkEurope #Shoptalk2024