The Futurist Group

We are pleased to announce that Sharan Duggal has joined The Futurist Group as Senior Vice President, Product & Research Operations. As the newest member of our leadership team, Sharan brings over 20 years of extensive experience in research, with expertise spanning: ? Satisfaction and loyalty research – enhancing customer engagement and long-term relationships ? Product development research – delivering data-driven insights to guide successful innovation ? Research operations – optimizing processes through the integration of advanced business intelligence (BI) and artificial intelligence (AI) technologies The Futurist Group is dedicated to helping organizations identify what’s next in payments, combining modern technology, frictionless consumer engagement, and intelligent analytics to answer the most important and forward-looking questions about the future of payments. Focused on the financial services space, With Sharan’s strategic leadership and expertise, we are confident that The Futurist Group will continue to deliver cutting-edge solutions and insights, driving innovation and success for our clients. We are delighted to welcome Sharan to the team!

Of the 27% Mass Affluent consumers interested in a Zero Interest offer, here is a breakdown of which offer they chose to pursue: ? ?12% chose an offer from Klarna ?29% chose an offer from PayPal ?59% chose an installment offer connected to their credit card ? BNPL will continue to grow in 2024!