The Advisors Edge Podcast

??New Episode Alert! (WARNING!: this episode may "trigger" insurance agents, brokers and financial advisors)... "The Insurance Industry is a SCAM? The Hard Truth No One Talks About" The insurance industry is actively fighting against transparency. They lobby against client protections, hide critical data, and push policies that no one understands—and most agents don't even realize they're part of the problem. But today, co-hosts Rob Jacomen and Chad Ramberg are pulling back the curtain with our special guests, Steven S. Zeiger and Barry Flagg, CFP?, CLU, ChFC, GFS?, AEP?. Trust me, these guys hold NOTHING back in this episode. What you’ll learn in this episode: ? The dirty little secret insurance companies don’t want you to know. ? How 95% of agents are unknowingly selling overpriced, bad-fit policies. ? Why brokers who don’t evolve will be obsolete in the next 5 years. ? The one question that exposes the flaws in any life insurance policy. This will make a lot of insurance professionals uncomfortable. But if you care about doing right by your clients, you need to hear this. ?? Drop a comment below: Do you think the industry is broken beyond repair? ************ ?? Links to watch or listen the full episode are in the comment section below, so check them out now! ************ Special thanks to Box Professional Insurance for sponsoring the podcast and their amazing team here for supporting the growth of this show! Alex Williamson Ryan Closs Brad Crawford

??New Episode Alert: "Advisors: The Top 3 Reasons Why You May Be Losing Clients—And How RevOps Can Fix It Fast!" - feat. Ryan Closs, Head of RevOps for Box Professional Insurance. Join us for a powerful episode of The Advisors Edge Podcast as host Rob Jacomen and co-host Chad Ramberg sit down with Ryan to reveal the hidden inefficiencies draining revenue from financial advisory firms—and more importantly, how to fix them fast. What’s the biggest threat to your firm? It’s not market downturns.? It’s not competition. ?? The real client killer is friction in your processes—the inefficiencies that frustrate clients, eat up your time, and quietly erode your growth. Ryan pulls back the curtain on how smart advisors are using automation, systems, and process optimization to: ? Increase client retention by delivering a seamless experience ? Save time & reduce admin work so you can focus on relationships ? Use automation the right way without overcomplicating your tech stack ? Scale without hiring a massive team If you’ve ever struggled with lost revenue, client churn, or clunky back-office systems, this episode will give you the actionable strategies you need to turn things around. Here are the 3 biggest takeaways from this episode: 1. Your systems are either helping you grow—or holding you back. ? Manual processes cost you time and frustrate clients. ? Small inefficiencies add up, making every touchpoint with your firm more painful than it should be. ? The best advisors invest in seamless systems that remove friction and create a better client experience. 2. Automate strategically—but don’t overcomplicate it. ? Not everything should be automated. ? Advisors often add too much tech without clear standards, creating more problems than they solve. ? The best approach? Reverse-engineer the client experience, then build simple automations that support it. 3. Client experience is your biggest retention strategy. ? Retention isn’t about just being a good advisor. ? If working with you feels clunky, clients will look for an easier option. ? The firms winning today make every interaction effortless—from onboarding to ongoing service. Most advisors focus on acquiring new clients—but fixing your internal systems keeps the ones you already have. If you’re losing clients and don’t know why, start with this: → Where is your process creating unnecessary work for your clients? → What can be simplified, automated, or eliminated? → Are you making it as easy as possible for clients to work with you? Simple, seamless, efficient. That’s how you retain clients and scale your firm. ?What’s one process in your business that could be simplified today? ************ ?? Links to watch or listen the full episode are in the comment section below, so check them out now! ************ Special thanks to Box Professional Insurance for sponsoring the podcast and their amazing team here for supporting the growth of this show! Alex Williamson Brad Crawford

??New Episode Alert: "Advisors! Attract Clients Who Stay for Life: Help Families Win at Both Wealth and Relationships! feat. Brian Page, Founder, Modern Husbands"?? We are thrilled to announce the latest episode of The Advisors Edge Podcast , where hosts Chad Ramberg and Rob Jacomen had the incredible honor and blessing to sit down with one of the most amazing guests we've ever had, Brian Page, Founder of Modern Husbands. Brain shares incredible insights and unique ways Advisors can help transform lives, marriages and family relationships—ideas for managing money and household responsibilities as a team. We dive deep into Brian's journey from personal finance educator to advocate for modern partnerships in the home. Discover how the dynamics of dual-income households are changing and why teamwork is essential for financial and emotional well-being. Here are just a few of the value bombs Brian dropped in our interview: ? The importance of collaboration in managing finances and household tasks. ? Strategies to alleviate the mental load often carried by women in dual-income households. ? Evidence-based approaches to financial management that can lead to happier marriages. ? The role of financial advisors in supporting couples through effective communication and shared goals. Whether you're a financial advisor looking to enhance your client relationships, attract new clients into your firm or a partner seeking to improve your home dynamics, this episode is packed with actionable advice and inspiration. ************ In the full episode, Brian also shared the amazing work and financial wisdom given by a few amazing contributors in his Marriage Toolkit: ?? Megan McCoy, Ph.D., LMFT, AFC?, CFT? on how to conduct a Money Date ?? Dr. Jenny Olson and Dr. Scott Rick on bank account structures ?? Mikel Van Cleve, MBA, CFP?, FBS?, CEBS on Managing Money in a Blended Family ?? Dr. Michael G. Thomas, Ph.D., AFC? on Financial Infidelity ************ ?? Links to watch or listen the full episode are in the comment section below, so check them out now! ************ As always, we'd love to hear your thoughts. ?What's the MOST impactful moment you got from this clip below? ?What ONE big idea Brian shared that inspired you to take action now? Let’s keep the conversation going, so share your thoughts and experiences in the comments below! Special thanks to Box Professional Insurance for sponsoring the podcast and their amazing team here for supporting the growth of this show! Alex Williamson Brad Crawford Ryan Closs

??New Episode Alert: "Empowering Women and Transforming Lives in the Financial Services Industry with Bridget Grimes"?? We are thrilled to announce the latest episode of The Advisors Edge Podcast, where Chad Ramberg and Rob Jacomen had the incredible honor and blessing to sit down with one of the top leaders in the financial services industry, Bridget Venus Grimes, CFP?, Co-founder of Equita Financial Network. Bridget shared her inspiring journey and the mission behind Equita, which is dedicated to empowering women in the financial advisory industry. ************ Here are three big takeaways from perhaps one of our best shows to date so far: 1) The Power of Community: Bridget emphasized the importance of building a supportive community among women in financial planning. She and her Co-founder, Katie Burke CFP?, recognized the challenges faced by women in a male-dominated industry and decided to create a network that fosters collaboration and resource-sharing. This community not only provides valuable resources but also offers a space for women to connect, share experiences, and uplift one another. As Bridget put it, “We know if we have the resources that are the best, if we have the time to spend with our families, we can build balance by being business owners.” 2) Specialization is Key: One of the most impactful insights from Bridget was the significance of finding a niche. By focusing on a specific demographic—like her work with "breadwinner women"—advisors can become invaluable to their clients. Bridget encourages all financial advisors to identify their unique strengths and the specific challenges they want to address. This specialization not only sets them apart in a crowded market but also allows them to provide tailored solutions that resonate deeply with their clients. 3) Flexibility and Balance: Bridget shared her personal experiences of balancing work and family life, highlighting the need for flexibility in the financial advisory profession. This flexibility is crucial for retaining talent and ensuring that women can thrive in their roles without sacrificing their family commitments or personal lives. I encourage you to listen and throughout the entire episode, I promise you, Bridget’s journey and the valuable lessons will blow you away! Her passion for empowering women in the financial services industry is truly inspiring, and I believe it can spark meaningful change in the profession globally. ************ ?? Links to watch or listen the full episode are in the comment section below, so check them out now! ************ As always, we'd love to hear your thoughts. ?What's the MOST impactful moment you got from this clip below? ?What ONE big idea Bridget shared that inspired you to take action now? Let’s keep the conversation going, so share your thoughts and experiences in the comments below! Special thanks to Box Professional Insurance and their amazing team here for supporting the growth of this show!

Steven Ryder is a fantastic individual, an expert in cyber security and is a helper. He always has top notch cyber security tips. Take a moment and see what he is thinking today. Thank you Steve.

??New Podcast Episode Release (New Episode for 2025!): "Top Cybersecurity Expert Steve Ryder Reveals 3 Critical Threats Every RIA Is Facing In 2025"?? We're thrilled to announce our latest episode featuring a special guest, Steven Ryder, the Chief Strategy Officer at Visory . In this insightful conversation, co-hosts Chad Ramberg and Rob Jacomen dive deep into the critical world of cybersecurity, especially for those in the wealth management space. ************ Here are three critical takeaways that every advisor should consider as we launch into 2025 and beyond: 1) The Importance of Cybersecurity Culture: Steve emphasizes that the biggest risk to any firm often lies within its own team. It's crucial to foster a culture where employees feel safe to report mistakes, such as clicking on suspicious links. This transparency can be the difference between a minor incident and a major breach. Regular training and open discussions about cybersecurity should be part of the daily routine, ensuring everyone understands their role in protecting client data. 2) Choosing the Right Managed Service Provider (MSP): As firms grow, the need for specialized cybersecurity support becomes paramount. Steve highlights that many advisors initially choose local IT providers but may outgrow them as their needs evolve. It's essential to partner with an MSP that understands the unique challenges of the financial services industry. Conducting thorough due diligence and RFP processes can help ensure that you select a partner who can effectively safeguard your firm and clients. 3) Proactive Measures for Compliance: With the SEC's increasing focus on cybersecurity audits, it's vital for advisors to be prepared. Steve points out that it's not enough to have policies in place; firms must be able to provide evidence that they are actively implementing these policies. This includes having documentation and screenshots ready to demonstrate compliance during audits. Being proactive in this area can save firms from potential fines and reputational damage. This episode is packed with valuable insights that can help advisors navigate the complex landscape of cybersecurity. Whether you're a solo practitioner or part of a larger firm, these takeaways are essential for protecting your business and your clients. ************ ?? Links to watch or listen the full episode are in the comment section below, so check them out now! ************ As always, we'd love to hear your thoughts. ?What's the top threat or risk you're MOST concerned about in 2025? ?What are you doing to mitigate or SOLVE that potential threat? Let’s keep the conversation going, so share your thoughts and experiences in the comments below! Special thanks to Box Professional Insurance and their amazing team here for supporting the growth of this show! Alex Williamson Ryan Closs #Cybersecurity #WealthManagement #RIA #FinancialServices #Compliance #ManagedServiceProvider #WealthAdvisor

??New Podcast Episode Release (Last Episode of 2024!): "2024's Financial Services Shake-Up Revealed: What Every Advisor Needs To Know for 2025!" We're excited to announce the latest episode of the Advisors Edge podcast, where my co-host Chad Ramberg and I (Rob Jacomen) dive deep into the key trends and insights from 2024, especially as we relate to the financial advisory and insurance industries. In this short clip below, Chad drops some serious value bombs?? Here are three key takeaways from our discussion that you won't want to miss: 1) The Impact of Regulatory Changes: We explored the significant influence of the New York DFS ruling on cybersecurity, which has reshaped compliance requirements for financial advisors. This regulation has not only affected those operating in New York but has also had a ripple effect across the industry. Understanding these changes is crucial for advisors to stay compliant and protect their businesses. 2) Market Dynamics and Insurance Trends: Chad shared fascinating insights into the current state of the insurance market, particularly for Registered Investment Advisors (RIAs). While the property casualty market is experiencing a hardening phase, the professional liability space for RIAs remains relatively soft. This presents a unique opportunity for advisors to secure favorable terms and pricing. As we look ahead to 2025, it's essential to review your coverage now before potential market shifts occur. 3) The Role of Technology and Innovation: We discussed how advancements in AI and technology are beginning to transform the insurance landscape. New tools are emerging that streamline the quoting process and enhance the overall client experience. As the industry evolves, it's vital for advisors to leverage these innovations to stay competitive and provide exceptional service to their clients. ************ ?? Links to watch or listen the full episode are in the comment section below, so check them out now! ************ As always, we'd love to hear your thoughts. ?What's your big take away from 2024? ?What are your BIG goals heading in to 2025 and beyond? Let’s keep the conversation going, so share your thoughts and experiences in the comments below! Special thanks to Box Professional Insurance and their amazing team here in 2024!

??New Podcast Episode Release: "The Ultimate Guide to Maximizing Conference ROI: Insider Tips from NAPFA and Schwab IMPACT!" Are you ready to unlock the secrets of successful networking and professional growth in the financial advisory world? In this episode of The Advisors Edge Podcast, co-hosts Rob Jacomen and Chad Ramberg take you on an exclusive journey through the fall conference season, sharing invaluable insights and experiences from the NAPFA - National Association of Personal Financial Advisors and Charles Schwab #schwabIMPACT2024 conferences. Why should you tune in? Because the knowledge and connections you gain at these events can transform your practice and elevate your career. Discover how to leverage these opportunities to build meaningful relationships, gain industry insights, drive ROI and take your business to the next level. Here are three key takeaways from our discussion that I believe will resonate with many of you: 1) The Power of Face-to-Face Connections: One of the most significant benefits of attending conferences is the opportunity to meet clients and peers in person. Chad shared how these face-to-face interactions help build trust and strengthen relationships. It’s a reminder that while technology is great, nothing beats the personal touch of a handshake and a conversation. 2) Learning from the Community: Conferences are not just about the sessions and speakers; they are also about the informal conversations that happen in the hallways and during meals. Chad highlighted how these interactions often lead to valuable insights and shared experiences among advisors. It’s a chance to learn from others who are facing similar challenges and to discover new strategies that can help grow your business. 3) Intentionality is Key: As we discussed, going to a conference without a game plan can lead to missed opportunities. It’s essential to approach these events with clear goals in mind—whether it’s to network, learn about new tools, or gather insights on industry trends. By being intentional about what you want to achieve, you can maximize the value of your time spent at these events. In this episode, we also explored the differences between conferences like NAPFA and Schwab IMPACT, emphasizing the unique cultures and opportunities each offers. ************ ?? Links to watch or listen the full episode are in the comment section below, so check them out now! ************ As always, we'd love to hear your thoughts. ?What do you find most valuable about attending conferences? Let’s keep the conversation going, so share your thoughts and experiences in the comments below!

?? New Episode Alert: Advisors Edge Podcast! ??? Is Compliance the "Sales Prevention Department"? (we're kidding...but, are we really? Listen to find out)... "From Constraints to Growth: Overcoming Compliance Challenges in Marketing Financial Services" We're thrilled to announce our latest episode of the The Advisors Edge Podcast where hosts, Rob Jacomen and Chad Ramberg sit down with Thayne Gould, the Director and Head of Marketing and Advertising Review Practice at Vigilant. Thayne brings over two decades of experience and a wealth of specialized expertise in compliance, marketing and the evolving role of AI within the financial services industry, and our conversation was packed with valuable insights. Here are three key takeaways that stood out: 1) The Importance of Compliance as a Partnership ?? Thayne emphasized that compliance should not be viewed as a hindrance but rather as a partnership between advisors and compliance teams. It’s crucial for advisors to understand that while they want to grow their business and connect with clients, they also have responsibilities to meet regulatory requirements. By fostering a collaborative environment, advisors can navigate compliance challenges while still achieving their growth objectives. 2) Leveraging AI Responsibly ?? As AI continues to evolve, Thayne highlighted the need for transparency and thorough disclosure when using AI in investment strategies. Advisors must ensure that they are not misleading clients about how AI is being utilized. The conversation also touched on the importance of internal controls to monitor AI outputs, ensuring that the data being used is accurate and reliable. This is a critical area for advisors to focus on as they integrate technology into their practices. 3) Creating a Structured Yet Flexible Marketing Strategy ?? In today’s fast-paced digital landscape, having a structured marketing strategy is essential. Thayne suggested that firms should prepackage a significant portion of their marketing messages while allowing advisors the flexibility to add their personal touch. This approach not only helps maintain compliance but also enables advisors to connect authentically with their audience. It’s about finding the right balance between structure and creativity. Thayne’s insights are invaluable for anyone looking to navigate the complexities of compliance, marketing and the role of AI in financial services. ?? Listen to the episode (Spotify): https://lnkd.in/gFVmUJpz ?? Watch the full episode (YouTube): https://lnkd.in/gdRZAi_7 ************ Let’s continue the conversation...let us know if you think compliance is still the "sales prevention department" (or not)! What are your thoughts on compliance, marketing and AI in the financial advisory industry? Share your insights in the comments below! ?? #financialservices #compliance #ria Box Professional Insurance

??NEW Episode Just Dropped: Unlocking the Power of Trust Services for RIAs??? This time, my co-host Chad Ramberg and I sat down with two industry LEGENDS, Bob Fletcher, CTFA, CISP, CFMP--Bank Trust Consultant and Mark E Clemons from FiPar Financial. If you’re an RIA, financial advisor, or just fascinated by innovative solutions in wealth management, this is one episode you don’t want to miss. Bob and Mark are experts in a niche that most RIAs either misunderstand or avoid entirely—trust services. Their insights on how to leverage Trust solutions for client retention, business growth, and risk management are game-changing! Here are three big key takeaways from this episode that will challenge the way you think about Trust services in your practice: 1. The Hidden Cost of Ignoring Trust Services The big problem is many RIAs overlook the importance of offering Trust services, thinking it’s “someone else’s job.” But here’s the harsh truth: when a patriarch or matriarch of a wealthy family passes, there’s an 80% chance their assets will leave your practice. Without Trust solutions, you’re handing competitors an open door to poach your clients. Families need continuity, and if you can’t provide it, someone else will. FiPar’s makes it easy for RIAs to offer Trust services without taking on fiduciary risk, regulatory headaches, or massive overhead. It’s about making your practice “sticky” so clients stay with you—and their heirs do too. 2. Relationships Matter More Than Institutions Legacy institutions like banks used to dominate the Trust space, but today, clients want more. They want personalized, relationship-driven service from someone they trust—not a faceless institution. If you don't offer Trust services, your clients might feel forced to turn to larger institutions—risking the personal connection that makes your practice unique. Bob and Mark’s model assigns an Independent Professional Trust Counselor (IPTC) to your firm. This expert works directly with your clients, providing the high-touch service they expect while leaving you free to focus on what you do best. 3. The Power of a Turnkey Solution Setting up a Trust department sounds like a nightmare—and for most RIAs, it is. The costs, regulatory hurdles, and time commitment are often deal-breakers. Too many RIAs give up before they even start, leaving money on the table and their clients underserved. FiPar solves this by allowing you to deliver trust services without the complexity. → No chartering a trust company. → No massive capital requirements. → Just a simple, scalable way to add value to your practice while protecting your clients. Why This Matters If you’re not offering Trust services, you’re not just missing out on revenue—you’re risking client relationships. This episode dives deep into how you can mitigate that risk, grow your practice, and provide real solutions for your clients. ?? All the links to the episode are in the comment section below ??