How Your YMCA Can Provide Top-Notch Customer Service This Summer The busy season at YMCAs is almost in full swing—are you ready to provide incredible customer experiences? From personalized member interactions to creating a welcoming environment, taking small but intentional steps can make a big difference. We highlight 10 actionable strategies to help YMCAs stand out, including: Leveraging member feedback?to identify and act on areas for improvement. Training staff thoroughly?for exceptional service at every touchpoint. Fostering community spirit?through events that bring members together. These practices can not only enhance member satisfaction but also increase revenue and strengthen the sense of community that makes YMCAs so special. ?? Read the full article here for expert tips on elevating your customer service game this season:?https://lnkd.in/dSzbWhpM Have a go-to tip for creating a great member experience? Share it in the comments below! ?? #YMCA #CustomerExperience #BestPractices #WeAreActive #ACTIVENet
关于我们
ACTIVE Network transforms the way communities come together, facilitating engagement and participation across a spectrum of activities and events. Our technology suite offers seamless solutions for managing memberships, events, programs, and activities, catering to a diverse range of sectors including YMCAs, parks & rec, endurance events, camps, city governments, and resorts. We’re here to connect people with the experiences they love, simplifying the organizational side so that our partners can focus on creating memorable moments. With ACTIVE Network, it’s more than participation; it’s about enriching lives and communities.
- 网站
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https://www.ACTIVEnetwork.com
ACTIVE Network的外部链接
- 所属行业
- 软件开发
- 规模
- 501-1,000 人
- 总部
- Plano,TX
- 类型
- 上市公司
- 创立
- 1999
- 领域
- Registration Software、Event Management Software、Activity & Participation Management Software、Membership Management、Payment Processing和Facilities Management Software
地点
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主要
5850 Granite Pkwy
Suite 1200
US,TX,Plano,75024
ACTIVE Network员工
动态
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Hey Cali, don't wine! We're still at the California Parks & Recreation Society Connections Conference & Expo! Be sure to stop by booth 706 to learn about the gold standard in software for parks and recreation departments: ACTIVENet! #CPRS #CPRS25 #ACTIVENet #ParksAndRecreation #CaliforniaParksAndRecreationSociety
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Are you ready to elevate your next race day????♀??? Planning a race is no small feat—it’s a monumental task that involves everything from marketing and budgeting to risk management and post-event wrap-up. Forgetting a single step can throw a wrench in your event’s success. That’s why we’re excited to share?The Ultimate Race Director Checklist! This comprehensive guide is loaded with actionable steps to help race directors stay organized and ensure nothing is overlooked. Whether it’s hiring contractors, finalizing permits, or crafting that perfect post-race experience, this checklist has you covered. And if you’re a pro at endurance events, we’d love to hear from you!?What’s your top tip for successful race day planning? Share your wisdom in the comments below! ?? #RaceDirectors #EventPlanning #ACTIVEChecklist #RaceDirectorChecklist #EnduranceEvents
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???Endurance Event Organizers: Take Your Events to the Next Level! Want to know how leading organizations like Scimitar Sportswear are leveraging innovative tools to grow? Discover its success story and see how ACTIVE can empower you with solutions designed to streamline operations and amplify growth. ?? Watch the full spotlight now and see how ACTIVE makes all the difference! ???Learn more about our solutions on our website! #ScimitarSports #Endurance #ActiveWear #WeAreActive
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Registration season is here! Are you ready to tackle full waitlists? ?? Managing waitlists can be one of the trickiest parts of camp registration, but with clear communication and the right systems in place, this challenge can be turned into an opportunity. From setting clear expectations with families to providing engaging updates and leveraging tools like waitlist FAQs, there are plenty of ways to enhance the experience for both your campers and your staff. Want to keep participants excited? Offer exclusive bonuses to those on the waitlist or personalize your communication to make them feel valued. Learn how to streamline your process and keep your community happy, even when spots fill up fast. Head to our blog to discover actionable tips today! ?? Read the full article:?https://lnkd.in/g3ikMWff #CampLife #CampOrganizers #CampManagement #ACTIVEWorks
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How do you create a memorable experience for endurance participants that keeps them coming back year after year? Take a moment to watch our customer spotlight featuring iTAB and its innovative approach to enhancing the endurance experience. From personalized race medals to elevating participant engagement, iTab shows how small details can make a big impact. ?? At ACTIVE, we’re proud to support endurance professionals and organizations that are transforming events into unforgettable milestones. Are you ready to take your participants' experience to the next level? Share your thoughts below—how do you keep your participants engaged and excited? ?? #iTAB #WeAreActive #Endurance #EnhancedEnduranceExperience #AwardSeason
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#ACTIVENet users, keep an eye out for a Regional User Group near you to meet a few of our amazing team members, like Steven! #WeAreActive #RegionalUserGroup #RUGs
I had the opportunity to speak to 20+ cities at the #ACTIVENet SoCal Regional User Group. While I love leading some of the biggest projects at our company, the ability to meet face to face with a large and diverse group to answer questions and drive optimization is probably one of my favorite jobs at ACTIVE Network. #parksandrec #WeAreACTIVE
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We're heading to the?California Parks & Recreation Society Connections Conference & Expo! Visit us at booth 706 to get some swag and learn about how ACTIVENet can help your parks and recreation department thrive! #CPRS #CPRS25 #ACTIVENet #ParksAndRecreation #CaliforniaParksAndRecreationSociety
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?? Online ticketing for Pearl Harbor Historical Sites is a game changer! ?? Visitors can reserve tickets online for Hawaii’s most-visited tourist attraction, Pearl Harbor Historical Sites, including the iconic USS Arizona Memorial. With nearly 1.7 million visitors annually, this system—powered by ACTIVE in partnership with?Recreation.gov—ensures a smoother experience and less waiting time for everyone. At ACTIVE, we are proud to support parks and recreation departments in enhancing visitor experiences through innovative solutions. Learn more about how we can help your organization improve access and engagement at?www.activenetwork.com! #ActiveNetwork #PearlHarbor #OnlineTicketing #ParksAndRecreation #TechForGood #WeAreActive
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We're heading to the National AfterSchool Association 2025 Convention! Keep an eye out for our very own Kevin Farmer if you want to learn more about Camp & Class Manager and ACTIVE! #NAA #NAA25 #NationalAfterSchoolAssociation #CampAndClassManager #ACTIVENetwork
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