Join Blake Morgan, Himadri Sarkar, and moderator Evan Gaines as they reveal how to craft retail strategies that truly resonate with customers. In the second part of our LinkedIn Live, learn more about how to align short-term wins with long-term customer loyalty and equip your teams with AI-driven tools for personalized service for maximum efficiency.
关于我们
Teleperformance is a global digital business services company. Our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. We deliver the most advanced, digitally-powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.
- 网站
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https://www.teleperformance.com
Teleperformance的外部链接
- 所属行业
- 外包与离岸外包业务咨询
- 规模
- 超过 10,001 人
- 总部
- Paris，?le-de-France
- 类型
- 上市公司
- 创立
- 1978
- 领域
- Omnichannel、Rightshore、Contact Center on Demand、Analytics Solutions、HomeBase、VIP Solutions、Sales、Digital Solutions、Face-to-Face、Internet Interactions、Technical Support、BPO、Credit and Collection、Social Media、Omnichannel、B2B和Customer Experience
地点
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主要
获取路线
21, Rue Balzac
FR，?le-de-France，Paris，75008
Teleperformance员工
动态
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Do you like to dance, sing, play an instrument, or create some amazing artworks? Share your talent with us in this year's For Fun Festival – Art, Dance, and Music category and you might just win a gift card worth $1,000! Here's how: 1. Upload a video of yourself singing, dancing, playing an instrument or creating an artwork on TikTok or Instagram. 2. Introduce yourself and mention the For Fun Festival. 3. Follow and tag @teleperformance_group. 4. Use the hashtag #FFF2024Finals. Hurry! Submit your entries today! #FFF2024Finals Here are the rules: https://bit.ly/3OfeJFP
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Our teams in the UK and NHS Blood and Transplant won the Gold Award for Most Effective Improvement Initiative (Outsourcer) in the European Contact Centre & Customer Service Awards (ECCCSA)! Congratulations! #Proud2beTP #InspiredToBeTheBest
Now on the stage, Teleperformance UK & NHS Blood and Transplant win Gold for Most Effective Improvement Initiative (Outsourcer). Well done to Cosmote eValue who wins the Silver Award and Teleperformance Greece & Miele wins Bronze. Truly impressive! #ecccsa APCC - Associa??o Portuguesa de Contact Centers Ana Gon?alves ECCA | European Customer Contact Allliance
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Congratulations to our teams in the UK and Southeastern Railway for taking home the Gold award for Best Approach to Supporting Vulnerable Customers (Outsourcer) at the European Contact Centre & Customer Service Awards (ECCCSA)! #Proud2beTP #InspiredToBeTheBest
Next up, the Best Approach to Supporting Vulnerable Customers (Outsourcer) Award goes to Teleperformance UK & Southeastern Railway! A big well done to CCIG Group for taking home Silver and to Diligenta - a subsidiary of Tata Consultancy Services for securing Bronze. We hope you are all having a great evening so far. #ecccsa Customer Service & Call Center Verband Deutschland e. V. (CCV) Dirk Egelseer ECCA | European Customer Contact Allliance
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At TP, partnership drives innovation and growth. Over the past decade, we’ve helped a tech giant achieve remarkable results. By using AI to automate routine tasks, we reduced costs by 30%, allowing experts to focus on loyalty-building interactions. When asked, "What else can you do?", we reinvested savings, expanded services, and boosted client satisfaction by 55%. This is the power of TP Global Transformational Value - turning challenges into growth opportunities. Ready to transform your business? Let’s talk. https://lnkd.in/dH5zeNyF #TheValueOfBeingThere?
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On the International Day for the Elimination of Violence Against Women, we raise awareness about an issue that affects millions. Violence against women is preventable, but it requires collective action. Join us in breaking the silence and taking a stand. Read our latest blog to learn how we can support women and work toward a world free from violence. https://lnkd.in/gMv3CQ2x?#TPCares?#TPWomen
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This International Day for the Elimination of Violence Against Women, let’s? be reminded that gender-based violence is not tolerated. Let’s unite to support and empower women, and protect human rights as a whole. As part of a TP Women initiative,?we are holding an event that offers remote job opportunities for women who have been victims of violence in Brazil. #TPWomen #Proud2beTP #InspiredToBeTheBest
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Every year, we invite our employees to do their part in taking care of the environment on World Cleanup Day.?We redefine our commitment to make a positive impact by taking care of our land, water, and wildlife. Thank you to our employees who volunteered and supported our initiatives that strive to make a better world for all! https://lnkd.in/g9NFxSjt?#COTP #Proud2beTP #TPCares #WorldCleanupDay2024
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From dancing and singing to playing an instrument and creating an artwork, the stage is set for your amazing talent! Join the For Fun Festival – Art, Dance, and Music category for a chance to win a $1,000 gift card! Here's how: 1. Upload a video of yourself singing, dancing, playing an instrument or creating an artwork on TikTok or Instagram. 2. Introduce yourself and mention the For Fun Festival. 3. Follow and tag @teleperformance_group. 4. Use the hashtag #FFF2024Finals. Hurry! Submit your entries today! #FFF2024Finals. Here are the rules: https://bit.ly/3OfeJFP
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Offshore operations can now support dozens of markets from a single hub!? StoryfAI can serve up fully translated email inquiries to our emotionally intelligent experts, write a draft of the reply, and once approved by our EI experts, the response is retranslated and sent back to the customer in their native language – all at a 65% savings over domestic support! Now that’s TP being there for your customers, no matter where they are in the world! Talk to us today! https://lnkd.in/g6Pbqr53 #TPBeingThere
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