??Customer Spotlight: Ticketing & Chat Best Practices ?? Date & Time: March 26th, 2025 | 10-11am CT ?? Join us for an exclusive session with Kevin Kuhns from XLDent | MacPractice! Get insider tips on how XLDent | MacPractice has mastered TeamSupport's ticketing and chat features to deliver top-notch customer service! In this session, Kevin will share tips on: ?Streamlining support processes ? Boosting customer satisfaction ? Enhancing team collaboration using TeamSupport tools Whether you're looking to optimize your ticket management or enhance real-time communication, you won't want to miss this chance to learn from the best! ?? Register now: https://hubs.li/Q03cRxJL0 #CustomerSupport #TeamSupport #ChatSupport #Ticketing #CustomerExperience #BestPractices #XLDent #MacPractice #CustomerServiceExcellence
TeamSupport
软件开发
Dallas,Texas 8,187 位关注者
TeamSupport is the premier ticketing and live chat solution designed to improve customer engagement.
关于我们
TeamSupport is the premier ticketing and live chat solution designed for support teams looking to improve customer engagement and make agents’ lives easier. Our intuitive, AI-powered platform allows teams to spend less time on manual tasks and more time building stronger relationships with customers. TeamSupport allows agents to connect relevant teams, access valuable customer insights, and solve complex issues with less time and effort which ultimately improves customer satisfaction.
- 网站
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https://www.teamsupport.com
TeamSupport的外部链接
- 所属行业
- 软件开发
- 规模
- 51-200 人
- 总部
- Dallas,Texas
- 类型
- 私人持股
- 创立
- 2008
- 领域
- customer service software、help desk software、bug tracking、technical support software、customer experience management、saas、customer support software、customer success、customer relationship management、Service Level Agreements、messaging & live chat、customer engagement software、customer satisfaction、B2B software、ticket management、chatbots、AI和hipaa compliant chat
产品
TeamSupport
帮助台软件
Build stronger customer relationships with TeamSupport. Learn how our customer software is built to improve B2B customer loyalty for your business.
地点
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主要
8330 Lyndon B Johnson Fwy
US,Texas,Dallas,75243
TeamSupport员工
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Todd Benge
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Mark Roos
Enterprise B2B SaaS | Global Account Executive | Enterprise Account Management | at TeamSupport LLC
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Richard Hearn
CEO, VC, PE Advisor, Executive Chairman, Investor, Board Member, Operator, Serial Entrepreneur, Fortune 500 Executive
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Robert C. Johnson
Technology CEO | Venture Investor | Entrepreneur | Board Member
动态
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?? B2B SaaS companies, it’s time to rethink customer support! Customer expectations are evolving, and in the B2B space, support isn't just about solving tickets—it's about driving retention, expansion, and long-term success. Check out our latest blog on how a purpose-built support solution can transform your customer relationships and fuel business growth. ?? Read more ?? https://hubs.li/Q0393VFq0 #B2BSaaS #CustomerSupport #CustomerSuccess #TeamSupport
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Savvy support leaders harness the power of data at every phase of their team’s maturity ??. Curious about how you can use support data to fuel your company's growth? We had an enlightening conversation with industry experts Hélène Vincent and Katie Christian, who revealed how the right data can revolutionize every corner of your business—from turbocharging sales and optimizing RevOps to sparking innovation in product development and beyond ? Dive in to discover how visionary support leaders are leveraging data to drive AI breakthroughs, elevate product enhancements, and so much more: https://hubs.li/Q03bC66f0
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??? Do you believe customer support is a ?? cost center or a ?? strategic growth driver? Regardless of where your team is at on the support maturity curve, support and success leaders Hélène Vincent and Katie Christian will share lessons learned on how to leverage support data to drive business growth and shift the conversation from tactical to strategic. Going live at ?? 10 am PT/1 pm ET here: https://lnkd.in/gvq5stAK
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?? Webinar Alert: Unlock the Power of Support Data! ?? Customer support is more than just resolving tickets—it’s a goldmine of insights that can drive product adoption, mitigate churn risk, uncover growth opportunities, inform product decisions, and shape AI strategies. Join Level Equity and TeamSupport for an exclusive virtual roundtable on Tuesday, March 11th at 1pm ET, where we’ll go beyond CSAT and resolution times to explore how modern support teams can leverage data for real business and customer impact. ? Discover actionable strategies ? Learn best practices from industry experts ? Network with other support leaders Don’t miss out—register now to join us live and receive the recording: https://hubs.li/Q0392Qq70
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TeamSupport’s Messaging and Live Chat empowers your team to make meaningful connection - regardless of location. With an 80% increase in team efficiency, we help you meet customers wherever they are, whenever. Start your trial today: https://hubs.li/Q034mz8-0
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TeamSupport helps you solve complex issues across multiple channels with one, easy to use solution. Interested in how we can help your support efforts? Schedule a demo today. https://hubs.li/Q034mKjf0
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Are you looking for advanced reporting and analytic tools? Is integration with your current tech stack high on your list of priorities? Do you want to take advantage of AI? Knowing your goals will guide your search. Read on to learn more about how TeamSupport can help. https://hubs.li/Q034mz9Q0
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Are you looking for an AI-powered ticketing solution to scale with your business? Schedule a demo with TeamSupport today. https://hubs.li/Q034mBqp0
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In the ever-evolving software industry, the importance of customer satisfaction cannot be overstated. One tool that plays a critical role in elevating customer experience is live chat. Proactively supporting customers with live chat can be a game-changer, particularly when integrated with a robust customer support solution like TeamSupport. https://hubs.li/Q032RXZS0