TeamMate Technology

Discover TeamMate Technology's Latest Innovations at ITEXPO #TECHSUPERSHOW 2025 At ITEXPO 2025 in Fort Lauderdale, Eric Hernaez, CEO of TeamMate Technology, introduced a suite of powerful new products designed to enhance communication efficiency and flexibility within Microsoft Teams. These solutions empower businesses to streamline operations, improve compliance, and expand their communication capabilities — all while maintaining seamless integration with existing platforms. 1. Chat Federation – Connecting Teams to the World TeamMate’s Chat Federation breaks down communication barriers by allowing Teams users to chat with users on other platforms like Slack, Webex, and @XMPP — all from within the Teams interface. Experience Unified Messaging , AI-Driven Efficiency and Centralized Control. This solution ensures that no conversation is siloed, helping teams collaborate more effectively across platforms. 2. Teams Call Recording – Secure, Compliant, and Easy to Manage TeamMate’s Call Recording platform allows businesses to securely record not only PSTN calls but also Teams-to-Teams calls and Teams meetings. Built with compliance in mind, this solution makes it easy to audit and store recordings for regulatory purposes. End-to-End Compliance. Private Branding – User-Friendly Management. This solution is ideal for businesses in regulated industries that require secure, reliable call recording. 3. Operator Connect Express – Fast, Simple Teams-Based Calling Developed in partnership with SIPPIO, Operator Connect Express allows service providers to enable Teams-based calling without the complex certification process. With this solution, provisioning DIDs into Teams takes only minutes. This solution gives service providers a competitive edge by making Teams-based calling quick and easy to deploy. Why TeamMate Technology Stands Out TeamMate Technology’s products are designed with the service provider in mind, offering solutions that are: ? White-Labeled – Allowing providers to customize and brand the solutions. ? Easy to Manage – Empowering IT admins and end-users with intuitive control. ? Highly Scalable – Supporting businesses of all sizes with adaptable infrastructure. TeamMate Technology is redefining UCaaS by making Teams more powerful, flexible, and connected. Whether it’s improving cross-platform collaboration, ensuring secure call recording, or simplifying Teams-based calling, TeamMate’s latest innovations help businesses thrive in a connected world. Catch the interview with Eric at https://hubs.ly/Q03cwSp_0 ?? Learn more at https://hubs.ly/Q03cwQz60

Check out the three powerful new products from TeamMate that will help you get more out of your Teams experience. From call recording to effortless chat management, we’ve got you covered. Read the full article now! #microsoftteams #businessefficiency #productivityimprovements #uc #teammatetechnology

At TeamMate we’re all about good connections—whether it’s a strong Wi-Fi signal, a clear call on Microsoft Teams, or the kind that comes with laughter and a pint. And today is no exception. So, here’s to lucky breaks, good conversations, and technology that never lets you down. #HappyStPatricksDay #GoodConnections #UC #BusinessCommunications #StayConnected

Teammate at ITExpo 2025: Boosting Margins with Microsoft 365 and Teams Missed our ITExpo 2025 panel? Don’t worry—we’ve got the highlights! Our CEO, Eric Hernaez, joined industry leaders to share how MSPs and CSPs can boost margins with Microsoft 365 and Teams. The expert panel included: ?? Rehan Khan – Acordis ?? Matt Siemens – NUSO ?? David Ansehl Jr. – Reinvent Telecom Key Insights Explained: ? Deployment Challenges: Migrating to Teams isn’t straightforward—call transfers, queues, and permissions from legacy systems don’t always transfer smoothly. Success lies in understanding each customer’s unique setup and adjusting Teams to match it. ? Change Management: Adoption is critical. Without proper training and support, customers may struggle to embrace the new system. Clear onboarding and ongoing assistance help users feel confident. ? High-Margin Bundles: Pairing Teams with UCaaS and compliance tools increases value and stickiness. Customers are more likely to stay when their communications and compliance needs are met. ? SMB Opportunity: Small businesses lack the IT resources for complex setups. Offering direct routing solutions with Teams gives them a simple, reliable hybrid solution for internal and external calls. They tackled the real-world challenges of deploying Teams, driving adoption, and increasing margins through strategic bundling. ?? Catch the full recap and recording https://hubs.ly/Q03bRvl-0 ! #ITExpo2025 #Microsoft365 #MSP #Teams

If you’re using Microsoft Teams for calls, but you're hitting limits with your current setup - like missing features, high costs, or compliance headaches - it’s time to explore Direct Routing. This blog breaks down why Direct Routing matters, how it can save you money, and what you need to get started. Check it out below! https://lnkd.in/gUJGvHbU #MicrosoftTeams #DirectRouting #BusinessCommunications

Big News from TeamMate! We’re thrilled to introduce three powerful new solutions designed to elevate your Microsoft Teams experience! ? Teams Call Recorder – Capture, store, and manage all Teams voice interactions for compliance, training, and customer support. ? Teams Chat Connector – Securely archive, analyze, and integrate Teams chat messages with external applications for seamless compliance and insights. ? Operator Connect Express – The fastest and easiest way to connect PSTN to Teams—no certification required! ?? Exclusive Q1 Offer! Add users now and enjoy a 90-day free period! Read the full blog to see how these innovations can transform your Teams experience: https://lnkd.in/gi-G4eB9 #MicrosoftTeams #TeamMate #TechInnovation #Compliance #Collaboration #NewProducts

Teammate Technology v2.16 is Here! We’re excited to announce the release of Teammate Technology v2.16 now available, bringing new features designed to enhance security, streamline workflows, and improve SMS and call recording functionality. ?? Teams Call Recording – Seamlessly record and manage Microsoft Teams calls for compliance and quality monitoring. ?? Bulk Upload for DIDs – Enterprise Portal users can now manage large sets of DIDs more efficiently. ?? SMS Carrier Name Masking – Greater privacy and control over SMS communications. ?? Enterprise-Level SMS Carrier Profiles – Standardize messaging configurations across your enterprise. ?? SSO Enforcement for Admins – Resellers can now require Single Sign-On for enhanced security. ?? DND Support for Presence-Based Call Pause – Calls automatically pause when users set Do Not Disturb. These updates are all about efficiency, security, and better communication management! Upgrade now and take advantage of these enhancements! Not a user yet? Sign up now to get started! #TeammateTechnology #SoftwareUpdate #UCaaS #VoIP #Collaboration #TeamsCallRecording #SMSManagement #SSO #EnterpriseSolutions https://hubs.ly/Q038_6nJ0

Are your Teams conversations spread across multiple threads, emails, and apps? Then it's time to simplify your workday with the Teams Chat Connector. With this powerful tool, you’ll: ? Centralize communication in one familiar app. ? Search for and track conversations seamlessly. ? Save time with instant integrations, which means fewer clicks and more context. ? Collaborate on files, notes, and tasks without switching apps. It's high time to make teamwork...actually work. Want to learn more about how it operates? We break it down below: https://lnkd.in/gCpZfSkn #TeamsChatConnector #TeamMate #Collaboration #MicrosofTeams #TeamsIntegration #ProductivityTools

Let’s be honest—taking perfect notes during a call is tough. Teams Call Recording lets you focus on the conversation without the pressure of catching every word. With TeamMate's new feature, you can: ?? Automatically record and store your calls ?? Access recordings whenever you need them ?? Stay compliant with ease Whether it’s a brainstorming session or a critical client call, Teams Call Recording ensures you always have a crystal-clear record to review. Keep better call records today: https://lnkd.in/gbmH7byq #MicrosoftTeams #CallRecording #BetterWorkFlows

Looking for a hassle-free way to integrate your existing carrier relationships into Microsoft Teams? We've got you covered with Operator Connect Express (OCE). With no setup fees, zero complex certifications, and fast provisioning, OCE can connect your existing DIDs to Microsoft Teams in a matter of hours – not days. No expensive certification processes, hidden fees, or hoops to jump through. Just a simple, flexible, affordable solution for service providers who want to offer Teams voice integration without the headaches. If that’s you, find out more below! https://lnkd.in/gSg8JkJR #VoiceIntegration #VoiceServices #MicrosoftTeams #OperatorConnectExpress