??? Our North Little Rock platform team had the pleasure of sharing dinner with our valued partner, ServiceNow. Great conversations, collaboration, and plans for the future were on the menu. Here's to continuing to innovate and deliver excellence together! ?? #TeamDinner #Tech #Innovation #Partners
Ascend Technologies
IT 服务与咨询
Chicago,Illinois 23,457 位关注者
Empowering Technology. Powered by People.
关于我们
We're an award-winning Technology Solution Provider dedicated to safeguarding organizations across the central United States. With a comprehensive suite of cybersecurity, cloud, infrastructure, support desk, Microsoft, and Salesforce solutions and expertise, our team is committed to providing innovative and reliable technology solutions that align with your business goals. Cybersecurity Solutions Ensuring: ????Preventative Action ???Continuous Monitoring ???Vetted Technologies Infrastructure Solutions Providing ??Optimal Efficiency ???Scalable Growth ???Innovative Technologies Salesforce Solutions Delivering ????Streamlined Processes ???Enhanced Engagement ???Tool Customization Our team of thought leaders are committed to providing exceptional service, unparalleled expertise, and innovative solutions that help organizations thrive in an ever-changing technology landscape. Contact us today to learn more about how we can help you reach your business goals. Become a member of #TeamAscend!? We're looking for candidates who embody our core values: ??Committed to Client Success ??One Team ??Integrity ??Accountability ??Transparency We are nothing without our team of dedicated professionals who are committed to delivering exceptional results and pushing the boundaries of what's possible in technology. Find our open positions here: https://teamascend.com/about-us/careers/
- 网站
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https://teamascend.com
Ascend Technologies的外部链接
- 所属行业
- IT 服务与咨询
- 规模
- 201-500 人
- 总部
- Chicago,Illinois
- 类型
- 私人持股
- 创立
- 2020
- 领域
- Penetration Testing、Vulnerability Assessments、Firewalls、VPNs、Content Filtering、Intrusion Prevention、PCI、Risk Assessment、Managed Security Services、Ethical Hacking、Social Engineering、Incident Response、Fortinet、Cybersecurity、Security Awareness Training、Managed Services、Cloud & Infrastructure Management、Application Management、Salesforce Management、Data Management、Service Desk、Azure、O365、Financial Industry、Healthcare Industry、Manufacturing Industry、Private Equity Industry、MDR、Incident Response、Security Bundles、XDR、Salesforce Consulting和Project Management
地点
Ascend Technologies员工
动态
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? From streamlining operations to powering customer insights, #Salesforce isn’t just software—it’s your secret weapon for smarter, faster growth. Whether you’re looking to boost team productivity, optimize customer engagement, or future-proof your data strategy, our team has you covered. Curious to see what Salesforce can do for you? Book your consultation: https://hubs.la/Q02YlHkn0 #CustomerSuccess #FutureReady #BusinessGrowth
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Fear of Reaching Out (FORO) is a challenge across industries: ?? 71% of consumers?say calling customer service is more stressful than the issue itself ?? 67%?avoid calling?due to long hold times While digital tools are growing, a hybrid approach remains key: ?? 59% of consumers?still trust phone calls for serious matters What does this mean for businesses??It’s not about choosing one channel, but meeting customers where they’re most comfortable. At Ascend, we’re proud to partner with Zingly.ai to tackle #FORO - integrating AI, digital channels, and human support to deliver seamless, personalized experiences that build loyalty and drive growth. #CXInnovation #AI #CustomerTrust #PartnershipsInAction
Zingly’s latest report uncovers a surprising contradiction. ??71% of consumers say calling customer service is more stressful than the problem itself.? ????59% of consumers trust phone calls as their go-to channel for serious issues. This makes sense. Most of us don’t want to call an 800 number every time we have a problem. We seek quick, efficient, and preferably self-service solutions. Until something goes awry. Then we don’t want to endure the endless maze of automated systems. We want to talk to a human — NOW. Automating everything isn’t the future of customer service. Success lies in combining digital + AI + humans to create a dynamic experience that delivers the right interaction for every scenario. Zingly helps companies achieve the ideal balance of these elements to deliver frictionless, stress-free customer experiences that unlock greater loyalty and revenue growth. Check out the results here: https://lnkd.in/g67fh9QQ #CustomerExperience #GenAI #CX
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AI is changing the game. Is your business ready? More than just a buzzword—AI is transforming how businesses close deals and engage with customers. In our latest blog you’ll discover how AI empowers teams to work smarter, act faster, and stay ahead. ?? Read more: https://hubs.la/Q02YlH1M0 #AI #Salesforce #Sales #Einstein
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#TestimonialTuesday Open communication and problem-solving are the foundation of our partnerships. Let’s connect to see how Ascend can support your goals! #ClientTestimonial #EducationTech #Partnership
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?? Celebrating National Apprenticeship Week! ?? This week, we shine a spotlight on the power of apprenticeships and the remarkable individuals who are building their futures with us. A huge congratulations to our recent graduates: Aidan Funderburg, Grant Turner, and Nathan Redd! Your hard work and dedication are truly inspiring. ?? We also cheer on Sheldon Hays and Preston Dunlap as they wrap up their apprenticeships. The finish line is in sight, and we're so proud of your progress! ?? Apprenticeships at Ascend not only fuel personal growth but also enhance our collective strength. Here’s to continued learning and success! #NationalApprenticeshipWeek #FutureLeaders #TeamAscend #CareerGrowth
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?? Managing high-stakes mortgage data? Our client, a top cloud-based lending provider, transformed customer visibility by integrating Salesforce and ServiceNow—eliminating data silos and enhancing service efficiency. See how we achieved a unified Customer 360 view ?? https://hubs.la/Q02XWwX50
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??? Missed the "Cybersecurity Strategy for Manufacturers" webinar? No worries! You can now watch the recording and dive into key insights on securing your supply chain and protecting your business from emerging threats. Learn from expert hosts Kevin Piket and Brandon Harms, MBA as they address how to strengthen your cybersecurity posture and stay ahead of risks that could disrupt your operations. Watch the full session now and take your security strategy to the next level! https://hubs.la/Q02Y85KR0 #Cybersecurity #Manufacturers #SupplyChain #Security #Webinar #Tech #IT
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Small businesses like yours are leveraging Salesforce AI to boost efficiency and personalize customer experiences. Ready to take the next step? Benefits: ?? Streamline processes ?? Make data-driven decisions ?? Personalize customer interactions Schedule your FREE consultation today: https://hubs.la/Q02XWxgq0 #Salesforce #SmallBusiness #AI
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#TestimonialTuesday From start to finish, we’re here to guide you. Let’s work together on your next project! #ClientTestimonial #ProjectManagement #Guidance