Tata Communications

The logistics’ pros have spoken: less spending, smarter tech, and happier customers is the way forward. ???? With evolving customer expectations and rising operational costs, businesses must make every interaction count—through both exceptional service and efficiency. Discover how logistics providers are embracing connected customer journeys to stay ahead. With the right blend of technology and strategy, the focus has shifted from simply "managing" costs to unlocking value at every touchpoint: https://okt.to/xrkyVJ #Retail #CustomerExperience #ConnectedCustomers #CX

You’re balancing multiple priorities—keeping costs under control, managing security, ensuring compliance, and meeting the growing demands for faster app deployment, quicker time to market, and greater operational efficiency. It can feel like you're always trying to keep up. With a purpose-built cloud, you can feel confident that your technology is working for you, not the other way around. It’s all about helping you focus on what you do best: growing your business: https://okt.to/KbAtcX #PurposeBuiltCloud #CloudSolutions #CustomCloud

As cyber threats evolve, organisations must stay ahead to protect their critical assets. According to Tata Communications' Quarterly Executive Threat Report 2024, Q2 saw a surge in sophisticated attacks that are becoming more frequent and complex. Now, more than ever, dynamic, AI-powered proactive defence strategies are essential. Read the full report to learn how these threats work, why they matter, and the steps you can take to safeguard your organisation: https://okt.to/FTkZ6b #CyberSecurity #ThreatIntelligence #Ransomware

Innovation, collaboration, and inspiration were the driving forces behind our incredible experience at Microsoft Ignite 2024! We’re proud to have showcased GlobalRapide for Microsoft Teams, our cutting-edge solution that is transforming the way teams collaborate. It was an honour to connect with technology leaders and highlight our strategic partnership with Microsoft. The energy, curiosity, and enthusiasm at our booth were unparalleled, a big thank you to all the attendees who stopped by to connect with us! Discover the energy of Ignite 2024 through these pictures. ???? Microsoft Events #MicrosoftIgnite #MicrosoftPartner #MSIgnite #Collaboration #Communication

As #COP29 concludes, we are proud to reaffirm our commitment to a greener, more resilient world! ?? At Tata Communications, we’re taking bold strides towards reducing carbon footprint and embracing renewable energy through solar rooftops, Power Purchase Agreements, green tariffs and more. We’re also decarbonising mobility by introducing electric vehicles for business travel in India and expanding EV charging infrastructure, driving impactful change for a cleaner tomorrow. ?? With every initiative, we are accelerating towards our #NetZero ambition. To know more about our sustainability efforts, visit:?https://okt.to/ctLP9i #SustainabilityAtTataComms #ClimateAction

With the festive season in full swing, retailers are gearing up for one of the busiest times of the year. But here’s the catch—today’s shoppers expect more than just great discounts. They demand personalised experiences and seamless interactions, whether shopping online or in-store. So, how can businesses meet these elevated expectations and make the most of the season? Mauro Carobene, Vice President and Global Head – Customer Interactions Suite at Tata Communications, explains how AI, automation, and next-gen communication tools such as programmable voice and video, hyper-personalised emails, and secure shopping experiences can help retailers deliver differentiated shopping journeys and enhanced #CX this holiday season: https://okt.to/zoBMC7 Outlook Business #CustomerExperience #RetailInnovation #Personalisation

When choosing a new CCaaS solution, businesses are increasingly turning to private, public, or hybrid cloud options for the flexibility and scalability they need. ?? According to Tata Communications and Evalueserve’s 2024 CCaaS Adoption Trends survey, 95% of businesses are adopting cloud-based contact centres to deliver a better customer experience and stay ahead of the curve. To gain more insights read the full report here: https://okt.to/S1azsx #CloudInnovation #CustomerExperience #CCaaS #CloudAdoption

We were honoured to host the senior leadership team of World Athletics at our Mumbai office for a day of collaboration and innovation. The visit began with a media round table, where our MD & CEO, Amur Lakshminarayanan, shared Tata Communications’ vision for sports broadcasting through our Digital Fabric, followed by Seb Coe President of World Athletics, providing insights into the Global Athletic Audience and the Growing Demand for Quality Live Broadcasts. An engaging session led by Dhaval Ponda, VP & Global Head of Media Business, explored the tech-driven evolution of sports, highlighting how innovation is transforming the future of sports and broadcasting. This was followed by an exclusive tour of our state-of-the-art Customer Experience Centre, showcasing our advanced technology and capabilities. Together with World Athletics, we’re shaping the future of sports through technology and collaboration. #EmpoweringTomorrow #Sportech #WorldAthletics James Lord | Abhishek Ranade | Helen Delany | Maggie D. | Adille Sumariwalla | Saugata Bagchi | Brijesh Yadav | Mansi Tiwari Somvanshi | Judhajit Basu | Raminder Mamick Ghosh

Managing multiple MNOs can be a major challenge for OEMs. Different SLAs and monitoring systems create inefficiencies and drive-up costs. Plus, coordinating eSIM and TCU vendors adds even more complexity. Tata Communications simplifies this process by consolidating connectivity across 80+ MNOs and using a unified interface to control multiple networks, seamlessly. Let’s enhance your connectivity and boost efficiency together: https://okt.to/ynbcwU #ConnectedVehicles #MVNE

Smarter networks ?? Optimised businesses. ?? With our integrated service model, you can easily manage devices, services, and support while optimising your costs and resources. This not only enhances productivity but also allows you to make informed decisions that drive your organisation forward. Learn how, with a single dashboard for all your network services, Tata Communications' Managed Wi-Fi & LAN solutions can streamline your operations: https://okt.to/2HBeUb #ConnectedInfrastructure #WiFi #Connectivity