TaskUs

No business today can afford to stand still, but you can’t just keep pace — we drive change. https://taskus.me/3XdnSmg

The real value of #AI in BPO? In an interview with The Straits Times, TaskUs CEO and Co-Founder, Bryce Maddock, shares how TaskUs uses AI to empower teammates to be more productive, resulting in higher employee and client satisfaction. Read the article to learn more. https://taskus.me/48ZGyeU

Free access to certified wellness coaches and mental health professionals? That’s always a yes for us! We’ve always been proud of our wellness programs and having a dedicated Wellness + Resiliency team. Tune in as Inka and Ardie, VP for TaskUs Bulacan, talk more about them here: taskus.me/3YWHVra

AI in CX is often applied as a shortcut to fewer live calls and chats. Sure, that might reduce operational expenses, but there are other costs to consider. Many customer issues fall into a “messy middle.” They’re too complex for chatbots and too simple to require human intervention. How do companies walk the right line between automation and hands on? #CX and engineering experts from TaskUs and Mavenoid answer this question and more about the importance of having a data-driven CX strategy. Watch the recording: https://taskus.me/3ADMNsd

Leaders play a huge role in inspiring wellness and productivity in the workplace. See how TaskUs champions team well-being in the full episode with Pankti Shah and our teammate Simran: https://taskus.me/4hMnVPq

We’re gathering Trust & Safety leaders for an exclusive meet up in Austin, in partnership with Cinder! Join us to connect with experts and peers in this space. We’ll also have a panel discussion on optimizing user engagement and battling disinformation. Register here: https://taskus.me/3CzHRFm

At TaskUs, we have Wellness Heroes who help create a supportive, healthy environment at work. Discover how our teammate, Simran, becomes a hero for herself and her colleagues! https://taskus.me/4hMnVPq

A culture of wellness starts with leaders who truly prioritize it. Don’t miss Inka Magnaye’s conversation with Ardie, our very own VP of Operations at TaskUs Bulacan, about how encouraging open conversations and asking for help can create a thriving, supportive workplace. Catch the full episode here: taskus.me/3YWHVra

The real value of your digital transformation strategy is about so much more than cost. Catch Phil Tomlinson, SVP of Global Offerings at TaskUs, Michael Todasco, Ex-Senior Director of Innovation, PayPal and Yemi Oluseun, Programme Director - Business Transformation Strategist, The Change Hive, November 19 for Business Reporter’s #DigitalTransformationTalks. They’ll discuss why focusing on cutting costs hinders innovation and growth plus what genuine value creation looks like in today’s #CX landscape.?

Elevate your CX! Dive into our latest issue, where we reveal how leading brands leverage GenAI to drive customer success and deliver value. Read now and subscribe.