No business today can afford to stand still, but you can’t just keep pace — we drive change. https://taskus.me/3XdnSmg
TaskUs
外包与离岸外包业务咨询
New Braunfels，Texas 323,058 位关注者
Digital Customer Experience. Trust & Safety. AI Services.
关于我们
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Trust & Safety, AI Services, Risk + Response, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology - powered by ridiculously smart people. TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.
- 网站
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https://www.taskus.com/
TaskUs的外部链接
- 所属行业
- 外包与离岸外包业务咨询
- 规模
- 超过 10,001 人
- 总部
- New Braunfels，Texas
- 类型
- 上市公司
- 创立
- 2008
- 领域
- Omni-channel customer support、Customer acquisition、Back office、Customer retention、Offshoring、Technical support、Data services、Content moderation、Lead generation、Photo retouching、Customer Experience、Customer Support和Customer Care
地点
TaskUs员工
动态
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Our mission is to empower our teammates to deliver innovation and the best customer experience possible. By equipping them with the tools and support they need, they make every customer feel valued and cared for — and that’s reflected in every interaction and in our CSAT scores. Meet Justine, one of our dedicated Teammates whose passion and commitment drive his success. https://taskus.me/3OzXX4g
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With Black Friday and Cyber Monday expected to drive close to $300B in sales, according to an Adobe forecast, scammers are ready to strike. Platforms and marketplaces must act fast to get ahead of new schemes. What are the different types of scams? Potential risks for businesses? Strategies for prevention and mitigation? Our Financial Crimes + Compliance expert Pragya Agarwal covers it all in our latest blog: https://taskus.me/3OuRLe4
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We’re delighted to share that TaskUs has been honored with wins in two categories at the prestigious European Contact Centre & Customer Service Awards (ECCCSA) 2024! These recognitions highlight our commitment to empowering businesses across Europe and beyond to overcome their most complex customer service challenges while fostering engaged, high-performing teams. #CX #contactcenre
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Join us and Cinder for cocktails and conversations with trust & safety professionals. Kristen Murdock, Senior Director for Global Risk & Strategy, Twitch and Anthony Eastin, Co-Founder, Risky Business Solutions will hold a panel discussion about various factors that influence and preserve information reliability. Register here: https://taskus.me/3CzHRFm
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The real value of #AI in BPO? In an interview with The Straits Times, TaskUs CEO and Co-Founder, Bryce Maddock, shares how TaskUs uses AI to empower teammates to be more productive, resulting in higher employee and client satisfaction. Read the article to learn more. https://taskus.me/48ZGyeU
TaskUs CEO, Bryce Maddock, on AI and BPO jobs
https://www.taskus.com
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Free access to certified wellness coaches and mental health professionals? That’s always a yes for us! We’ve always been proud of our wellness programs and having a dedicated Wellness + Resiliency team. Tune in as Inka and Ardie, VP for TaskUs Bulacan, talk more about them here: taskus.me/3YWHVra
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AI in CX is often applied as a shortcut to fewer live calls and chats. Sure, that might reduce operational expenses, but there are other costs to consider. Many customer issues fall into a “messy middle.” They’re too complex for chatbots and too simple to require human intervention. How do companies walk the right line between automation and hands on? #CX and engineering experts from TaskUs and Mavenoid answer this question and more about the importance of having a data-driven CX strategy. Watch the recording: https://taskus.me/3ADMNsd
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Leaders play a huge role in inspiring wellness and productivity in the workplace. See how TaskUs champions team well-being in the full episode with Pankti Shah and our teammate Simran: https://taskus.me/4hMnVPq