TalkIQ

TalkIQ helps businesses understand and take action on the most important insights from every voice conversation with their customers, throughout the customer journey. To do this, we’ve built proprietary enterprise speech recognition (ESR) and natural language processing (NLP) capabilities. TalkIQ enables client facing teams to, for the first time, take a scientific approach to understanding and acting on key moments with customers, including recognizing purchase intent, handling objections, responding to competitors, pricing, building rapport, closing, implementation, troubleshooting, renewal, and more. We’ve built TalkIQ to thrive in high volume sales and support environments, and it’s ready to drive efficiency throughout teams, reduce ramp and training time, drive more deals, and quantify the voice of the customer.

网站

https://www.talkiq.com

TalkIQ的外部链接

所属行业

信息技术和服务

规模

11-50 人

总部

San Francisco

类型

私人持股

创立

2014

领域

Enterprise Speech Recognition (ESR)、Inside sales call insight、Machine learning、Salesforce、Natural language processing和SalesLoft