Talking CAHPS by mPulse

The buzz around our combination with mPulse and HealthTrio by mPulse is undeniable, and we can't wait to share what the future of health consumer journeys holds. We encourage you to head over and give the mPulse LinkedIn account a follow to stay connected with us! Stay tuned for more news and updates! https://lnkd.in/gjEkA3MP

Our very own CPO, Saeed Aminzadeh, represented mPulse this week at #ViVE2025 and spoke about the current opportunities for AI in healthcare ?? Want to hear more from Saeed? Register for his upcoming webinar, Talking CAHPS: Last-Minute Part D Strategies: https://lnkd.in/gGHY5BVG

Something BIG is in the works for our Talking CAHPS series... ??. We’ve been busy behind the scenes, and we can't wait to share what’s coming. Follow Decision Point by mPulse and tune in on February 27th to learn more! #talkingcahps https://hubs.ly/Q036HvR00

[REGISTER NOW] In this month’s episode, we’re going to explore the concept of trust, measuring member trust within your own population, the profile of members that trust their plan and provider, and how to take action to improve member trust. https://lnkd.in/gGHY5BVG

?? The 2025 Stars Compare Tool is officially live! ?? mPulse's complimentary tool allows you to compare your own year-over-year performance and compare your performance with that of your peers at domain and service area levels. Leverage this tool to help inform strategy for your Q4 initiatives, preparation for CAHPS 2025, enhancing member engagement and experience during AEP & OEP and more! Access the tool here: https://hubs.ly/Q02TtPP90 #2025Stars #HealthcareExcellence #HealthCareTechnology #GapsinCare

We are excited to announce our first-ever live and in-person episode of the Talking CAHPS series at Activate2024! Health plan professionals and our Talking CAHPS series subscribers are invited to join us in Dallas for all of Activate2024! Hop on board and join your peers for an immersive and interactive experience led by industry experts. ? Register now to claim your complimentary pass that includes: First-Ever Live Event:?Attend the inaugural live episode of Talking CAHPS on the main stage. Hear from mPulse's Chief Product Officer, Saeed Aminzadeh and Rex Wallace, Founder & Principal of Rex Wallace Consulting, LLC. Keynote Address:?Hear from Sachin Jain, CEO of SCAN Health Plan, to kick things off with an engaging keynote presentation that you won't want to miss. Insightful Panels:?Participate in a variety of executive panel sessions featuring a range of industry experts top health plan leaders. Exclusive Social Activities:?Enjoy complimentary networking events and activities, including Top Golf, horseback riding, a visit to the Dallas Arboretum, and much, much more. We look forward to welcoming you! Register here:?https://lnkd.in/gCjjMqqh

Let's talk about #retention. Retaining members is critical to plan success but knowing who's heading for the door and why is challenging. With #AEP just four months away, we've got our heads down in the data. Join us for a special episode where we'll break down the practical methodology plans are using to boost retention.

Let's talk about #HOS. With Health Outcomes Surveys deploying in three months, we've been thinking about the importance of the HOS measure set. Along the way, we've uncovered some really interesting data. At the end of the day, HOS measures are not stand-alone concepts. Responses to HOS surveys are heavily correlated with a member’s likelihood to rate negatively on the #CAHPS survey, their utilization risk (likelihood of admissions, ED visits), #HEDIS behavior, medication adherence behavior, and much more. Join us for next week's special episode of Talking CAHPS: The HOS Edition. Register below?? !

Learn how a health plan with over 13 million Medicare Advantage members, partnered with mPulse to analyze how different digital channels improve medication adherence across medicare advantage part-D triple-weighted adherence measures. Read the Efficacy of Leveraging Digital Channels to Improve Medication Adherence Case Study here: #medicareadvantage #medicationadherence #healthcare #gapsincare https://hubs.ly/Q02mrpKY0