?? Talkdesk is proud to be recognized on the Forbes Cloud 100 List for the sixth year in a row! ?? We are honored to again be included among the top private cloud computing companies in the world with standout revenue, valuations, and growth. ?? This achievement would not have been possible without our customers, partners, leaders, and employees, who believed in our mission and made this happen. ?? Thanks to #Forbes, Bessemer Venture Partners, and Salesforce Ventures for the recognition! ?? Learn more via the link below: https://lnkd.in/gvMTN-AC #Cloud100 #Talkdesk #CCaaS
关于我们
Talkdesk? is a global cloud contact center leader for enterprises of all sizes. Talkdesk CX Cloud and Industry Experience Clouds help enterprises deliver modern customer service their way. Our trusted, flexible, and innovative contact center platform leverages AI and automation to drive exceptional outcomes for their customers and improve the bottom line. Learn more and take a self-guided demo at www.talkdesk.com.
- 网站
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https://www.talkdesk.com
Talkdesk的外部链接
- 所属行业
- 软件开发
- 规模
- 1,001-5,000 人
- 总部
- San Francisco,CA
- 类型
- 私人持股
- 创立
- 2011
- 领域
- Computer Software、Technology、Customer Experience、Innovation、Enterprise、Customer Service、CSAT、CX、Contact Center、CCaaS和AI
产品
Talkdesk
Call Center Software
Talkdesk helps enterprises deliver modern customer service their way. Our trusted, flexible, and innovative cloud contact center platform leverages AI and automation to drive exceptional outcomes for their customers and improve the bottom line.
地点
Talkdesk员工
动态
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Texas, we're bringing the Talkdesk BBQ Roadshow down south to you! You might have seen the big splash our BBQ event made in Chicago, and now we are taking our delicious food and expertise in AI and CX to Dallas! Come one, come all as we eat, drink, and unpack the way AI is impacting CX. You won't want to miss the event, so save yourself a seat via the link below, and be sure to tag a friend! https://lnkd.in/g9Sin3Kz #Dallas #Texas #TX #BBQ #CX #AI #Event
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Talkdesk has won the award for the Fastest Growing Partner at the AVANT Communications Special Forces 2024, and we couldn't be happier! This award was granted based on our stellar year-over-year growth, and for that, we thank our amazing employees and leaders for all of their hard work. Want to learn more about Talkdesk? Hit the link below: https://www.talkdesk.com/ #Avant #SpecialForces #AI #Banking #CX #Talkdesk #CCaaS
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On day 60 of our 100-day AI celebration, we wanted to thank the incredibly smart and talented employees, partners, friends, and customers who made Finovate Fall 2024 such a wonderful experience! We had so many in-depth conversations with attendees about the role of AI and CX in the future of the financial space, and we can not wait to see what the next generation of organizations accomplish with Talkdesk Financial Experience Cloud, our AI-powered software built for those in fintech. Check out the photos of this amazing event below, and learn more about Talkdesk Financial Services Experience Cloud via the link below: https://lnkd.in/gqw5nx7m #Fintech #Finance #FinancialServices #Banking #Future #Tech #AI #100DaysOfAI #Finovate #FinovateFall #Talkdesk #CCaaS #CX
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In an industry where customer loyalty is key, putting the customer first is more important than ever. Our report - Banking on Customer Experience: Traversing the Mobile-First Technology Landscape - highlights the ongoing evolution of customer-first banking and its critical role in shaping the future of financial services. Discover: ?? The shift towards a customer-centric banking model ?? Strategies to enhance customer satisfaction and loyalty ?? The role of customer experience in driving business growth Reimagine your approach to banking with a customer-first mindset, and take a look at the full report via the link below: https://lnkd.in/giqzyf_B #Talkdesk #Banking #Report #CX #CustomerExperience #Finance #FinancialServices #CCaaS
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Since 1947, the United Nations Federal Credit Union (UNFCU) has been dedicated to enriching the lives of UN employees across 200 countries with financial possibilities. Thankfully, Talkdesk Financial Services Experience Cloud is the go-to contact center platform for community banks and credit unions, and with that in mind, we're thrilled that UNFCU has chosen to partner with us to elevate their global member experience and revolutionize their financial offerings! Want to learn more about our banking and finance call center solutions? Hit the link below: https://lnkd.in/gqw5nx7m #UN #UnitedNations #UnitedNationsFederalCreditUnion #UNFCU #Talkdesk #Bank #Finance #Customer #CCaaS
Account Executive @ Talkdesk | President's Club Winner | Former SDR Manager | Former MLB & NCAA Strength Coach
The United Nations Federal Credit Union (UNFCU) was founded in 1947 by United Nations Employees, for United Nations Employees. Their mission is?to?serve the people?who?serve the?world?by?enriching the lives of their members. Since it's inception, over 200,000 members have joined as they continue to support their member community in 200 Nations across the Globe. One of our North Stars at Talkdesk is to make our Financial Services Experience Cloud Platform the preferred Contact Center of Choice for Credit Unions & Community Banks. As we continue to work towards this mission, we are honored that UNFCU has chosen to stand alongside us as they look to further enhance and ameliorate their member experience across the Globe. To assist the UNFCU Contact Center Leadership with their Talkdesk Go-Live Party today, I made sure to bring some cake from DeCicco's in Westchester, as well as some fresh Talkdesk Swag and a Purple Balloon Arch to help set the tone across the org! (Special Thanks to Kristy Babore, Carolyn Matesen, Taeyanna Hagan, Amy Payne, Christie Blake, & Tiago Paiva for the assistance!) We couldn't be more excited to take the next steps in this strategic partnership, together! (Karen Berdugo-Reyes, Bill Thomas, Prasad Surapaneni, Kumar Periasamy, Srinivasa Govindan, MBA, PMP, ITIL, Jon Hammitt, Martin Scoon)
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Finovate Fall 2024, that is a wrap! What a way to kick off day 59 of our 100-day AI journey as we recap our experience at a conference that embraces the intersection of AI and fintech! Thank you SO much to Finovate for hosting us at this epic conference that brings together the best of the best in the financial and tech! Thank you to our team for rocking this event, from our booth to the keynote speeches given, you all were wonderful! Thank you to all of the friends, partners, customers, and curious folks who stopped by our booth to learn about Talkdesk, we had a blast meeting you. Cheers to the next Finovate event, and learn more about our financial offerings via the link below: https://www.talkdesk.com/ #Talkdesk #Finovate #FinovateFall #NewYork #Event #Fun #CCaaS #NY #100DaysOfAI
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The submission deadline for the CX Innovators Awards 2024 is coming up fast, and we want to recognize YOU for all your hard work in improving CX at your organization! Every year, Talkdesk gathers leaders in the CX space like Quadient, our customer who used our CCaaS software to improve CSAT by up to 10%, and honors the best of the best with a CX Innovator Award. Have you been able to modernize the customer experience at your company using Talkdesk? If so, hit the link below and stay tuned because we're announcing the winners quite soon: https://lnkd.in/gqgZ9YCK #CXInnovatorsAwards #CX #CustomerExperience #AI #Talkdesk #CCaaS
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Chicago, that is a wrap! Thank you to all of our friends, partners, and customers who joined us for an incredible BBQ experience curated by our VP of Growth Marketing, Kyle Sutton! We ate, drank, laughed, and learned, all while munching on the best BBQ in the Midwest, and both our hearts and bellies are full. If you missed this event and are passionate about CX, AI, and BBQ, fear not, for we are coming to a city near you! Stay tuned, we're announcing the next stop on our BBQ roadshow soon! https://www.talkdesk.com/ #Talkdesk #BBQ #Chicago #IL #Event #Fun #Food #Drinks
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Finovate Fall 2024 is going swimmingly, and Team Talkdesk is having a blast meeting so many wonderful folks! If you haven't had a chance, swing by booth #103 to say hi, learn about our AI-powered CCaaS software built for the finance industry, and of course grab some swag! We can't wait to see you there: https://lnkd.in/gFCNh-yX #Finovate #FinovateFall #Finance #Fintech #Talkdesk #CCaaS #AI #Cloud #SaaS #Event