Talentway

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?? #TalentThursday Poll ?? Customer Success Managers, we’d love to hear from you! CS is growing fast, and we’re curious about what you value most in your career journey. Cast your vote and share your thoughts in the comments!

?? Big News! ?? TalentWay is thrilled to announce that we've been ???????????????? ???????? ?????????????? ???????????????????? with LAUNCH! This opportunity is all about honing our approach and diving deep into what matters most—?????? ??????????????????. Joining Founder U with LAUNCH means we’re gaining new tools and insights to make TalentWay even better for the community we serve. Excited to start this journey and put our learnings into action for you! Stay tuned for updates... #FounderUniversity #TalentWay #CustomerFirst #StartupJourney #BearHugOurCustomers https://lnkd.in/e6kEjimS

?? #TalentThursday Insights ?? The August 2024 U.S. Jobs Report shows a resilient labor market, with opportunities continuing to grow across various sectors. What stands out most is the surge in GTM (go-to-market) roles, from Sales to Marketing and everything in between. Companies are ramping up efforts to strengthen their customer-facing teams, and it’s clear that GTM talent is at the forefront of driving business growth. As businesses navigate evolving market conditions, it’s great to see a steady demand for innovative professionals ready to take on new challenges and fuel revenue strategies. Whether you’re in Sales, Marketing, Customer Success, or Product, there’s no better time to be part of the GTM wave. #TalentThursday #JobsReport #GTMRoles #Sales #Marketing #BusinessGrowth

?? #TalentThursday Spotlight ?? ?????? ???????????????? ???? ?????? ????-??????????????, Oleg Kuby, for lighting up LinkedIn with his post on CSM opportunities! ?? If you're searching for a role ?????????? ?????? ?????? ???????? ???? ???????????? in Customer Success, Oleg is THE person to follow for the latest insights and openings. At TalentWay, we’re dedicated to connecting top CSM talent with ?????????? ???????? ?????????? ?????????? ?????????? ?????????????? ?????? ????????????. If you’re ready to take the next step in your CSM career, give us a try! We’re here to help you find that perfect fit and true purpose. ?? ?????????? ?????? ????????'?? ???????? for more, and let’s make your career move happen with TalentWay! https://lnkd.in/eER5d297 #CustomerSuccess #CSMCareers #TalentWay #CareerGrowth #JobSearch

Following last week’s post on more insights into the 4 ?????????????? ???? ?????? ????????????, let’s dive into ?? Pillar #2: The Right CSM Archetype This second pillar emphasizes the ???????? ???????????? ?????? ?????????????????? that define a successful CSM and drive their potential for ???????????? ?????? ?????????????? in the role. ?? To build an exceptional CSM team, it’s not enough to focus solely on technical skills or experience. ?????????????????????? ?????? ?????????? ?????? ?????????????????? ?????????? ???????????????????? ?????? ???????? ????????????—the qualities, values, and traits that are essential for connecting with customers and thriving in this dynamic role. ????????’?? ?????? ?????? ???????????????? ?????????? ???? ????????????: ?? ???????????????? ???????????????????? ????????????????: Our technology digs into a candidate's soft skills by analyzing past experiences, references, and data-driven behavioral assessments. We assess critical traits like ??????????????, ??????????????-??????????????, ????????????????????????, ?????? ????????????????????????-????????????????—the values that separate a good CSM from a great one. These insights are unique to each candidate and reveal ?????? ?????? ?????? ?????????????????? ???? ???????????? ???????? ?????????????????? ???? ?? ???????????? ??????????. ?? ?????????????????? ??????????????????: Our AI compares these soft skills with known archetypes for high-growth, high-performance CSMs. This enables us to ???????????????? ???????????????????? ?????? ???????? ?????????? ???????? ???????? ??????????????’?? ???????????? ?????????? ?????? ??????????????. No more guesswork—just clear indicators of who is likely to excel in your environment. ???????? ???????? ???????? ???????? ?????? ????????????? By identifying these soft skills and matching candidates with ????????-???????????? ????????????????????, we’re able to pinpoint those who will not only perform well but will also grow with your company. In other words, ????’???? ?????? ???????? ?????????????? ?? ????????—????’???? ???????????????? ?? ???????? that resonates with your mission and culture, ???????????????? ?????? ?????????????? ???????????? ???? ?????????????? ?????? ?????????????????? ??. #CustomerSuccess #Hiring #CSM #Leadership #TalentWay #TalentThursday #CSCommunity https://lnkd.in/ev9_2Pbx

Following last week’s post on more insights into the?4 Pillars of CSM Hiring, let’s dive into?Pillar #2: The Right CSM Archetype. This pillar emphasizes the?soft skills and qualities?that define a successful CSM and drive their potential for?growth and success?in the role. ?? To build an exceptional CSM team, it’s not enough to focus solely on technical skills or experience.?Identifying the right Archetype means evaluating the soft skills—the qualities, values, and traits that are essential for connecting with customers and thriving in this dynamic role. Here’s how our platform makes it happen: ???Advanced Behavioral Insights: Our technology digs into a candidate's soft skills by analyzing past experiences, references, and data-driven behavioral assessments. We assess critical traits like?empathy, problem-solving, adaptability, and relationship-building—the values that separate a good CSM from a great one. These insights are unique to each candidate and reveal?who has the potential to engage with customers on a deeper level. ???Archetype Alignment: Our AI compares these soft skills with known archetypes for high-growth, high-performance CSMs. This enables us to identify candidates who best align with?your company’s unique needs and culture. No more guesswork—just clear indicators of who is likely to excel in your environment. What does this mean for hiring? By identifying these soft skills and matching candidates with?high-growth archetypes, we’re able to pinpoint those who will not only perform well but will also grow with your company. In other words,?we’re not just filling a role—our technology is crafting a team?that resonates with your mission and culture, ensuring the?highest levels of success and retention???. #CustomerSuccess #Hiring #CSM #Leadership #TalentWay #TalentThursday #CSCommunity https://lnkd.in/ev9_2Pbx

Our CEO and Co-Founder Jay Makarov recently wrote an article on the 4 Pillars of CSM Hiring with insights from Jason Noble, Global Leader and VP of Customer Success. Let’s dive into Pillar #1: The Right CSM Skills. To truly assess candidates, our platform collects key information like years of experience, industry expertise, client size, number of accounts managed—??????, ?????? ?????????????? ?????? ???????????????? ?????????????? ???????? ?????????????? ?? ?????????? ????????????????????. But let’s take it a step further... ?? Our ???????????????????? dive deep into patterns of success across a variety of candidates. They assess multiple internal and external data sources, ???????????????????? ???????? ???????? ???????? ???????????? ???????? ?? ?????????????????????? ???????????? ?????? ???????? ??????????????. These algorithms are tailored to perfectly align with your team's needs. ???????? ???????? ???????? ????????? Here’s where it gets exciting: our platform uncovers trends that challenge the status quo of hiring. From Jason, “???????? ???? ?????? ???????? ???????? ????????’?? ?????????????????????? ?????????? ???????? ?????? ??????????, ?????? ?????????? ?????? ???????? ?????????????? ???? ?????????? ????????????????-???????????? ??????????.” Our technology identifies those candidates with the ?????????? ?????????? ???? ????????????, regardless of their previous job titles. This means we’re not just matching resumes to job descriptions—we’re ???????????????????? ?????? ???????? ?????????????????? in candidates, ensuring ?????????????? ?????????????? ???? ??????????????, ?????? ???????????? ??, and unlocking the possibility for every candidate to find their true purpose. #TalentThursday #CustomerSuccess #Hiring #CSM #Leadership #TalentWay #CSCommunity https://lnkd.in/ev9_2Pbx