Synpulse

Hybrid customer journeys: The key to client satisfaction & growth Studies show that a hybrid approach—blending digital and human interactions—drives higher client satisfaction, stronger retention, and greater cross-selling opportunities. ?? Our latest Insight Report on Client Engagement & Front Enablement offers valuable perspectives on this and other key industry topics. Download it now: https://lnkd.in/ez4RxD6A Contact: Stefanie Ricken #ClientEngagement #FrontEnablement #HybridBanking #DigitalTransformation #CustomerExperience

How will #OpenFinance reshape financial services? We’re excited to have Simon Alioth, MD and Head of #OpenFinance at Synpulse8, speak at the 20th NextGen #Payments & #RegTech Forum on 6 March 2025 in Zurich! Join Simon Alioth and other industry leaders as they discuss the future of Open Finance, embedded payments, #fintech partnerships, and compliance. ?? Marriott Hotel, Zurich ?? 6 March 2025 ?? Secure your spot & claim a 10% discount: https://bit.ly/4fDnzt1 #Networking #Zurich #NextGenFinance #OpenWealth

?? In wealth management, relationship managers compete on more than just products — the entire client experience sets them apart. A strong value proposition goes beyond offerings. It includes seamless digital access, personalised services, and a robust technology ecosystem. But delivering this consistently requires an innovative approach. That is why we offer Wealth Cockpit to empower relationship managers and customers with a seamless, future-ready experience. ?? Explore the details in our latest #PULSECheck podcast episode, where host Salomon Wettstein and guest Andreas Mettenberger, Managing Director and Head of Hong Kong at Synpulse, discuss what it takes to deliver a compelling value proposition in today's competitive landscape. ?? Watch the full episode for more insights — links in the comments! ?? Curious about our solution? Learn more about Wealth Cockpit here: https://lnkd.in/dFyKpxGD #WealthManagement #WealthCockpit #PULSE8 #DigitalTransformation #Podcast

?? What’s holding back private banking growth? One major obstacle? Banks still operate in silos. Even within the same institution, retail and private banking often feel like two separate worlds — with different platforms, data, and processes. Imagine the potential if banks had a full customer view across all segments. Discover why this is a game-changer in the latest #PULSECheck podcast with host Salomon Wettstein and guest Andreas Mettenberger, Managing Director and Head of Hong Kong at Synpulse. ?? Tune in now — links to the full episode in the comments! #WealthManagement #PrivateBanking #DigitalTransformation #Banking #Fintech #Podcast

Synpulse is Hiring in Thailand! Meet Us at KMUTT MEGA JOB & Education Fair 2025. We had an incredible time at our last recruiting event, connecting with bright talents ready to take on exciting challenges. Now, we’re gearing up for our next big opportunity to meet future Synpulsians!? Catch our?private technical test?on?January 23, 2025, at the?Kasetsart University Sriracha Campus?and take part in the?KMUTT MEGA JOB & Education Fair 2025?at?King Mongkut’s University of Technology Thonburi?on?February 25, 2025! Looking for an internship at a global consulting firm? This is your chance to connect with the?Synpulse?team, learn about our dynamic work environment, and explore how you can grow with us. Why Synpulse? ??Work on real-world projects in banking, insurance, and digital transformation ??Gain hands-on consulting experience with industry leaders ??Be part of a collaborative and innovative culture Don’t miss this opportunity to jumpstart your career! Come meet us at?KMUTT MEGA JOB & Education Fair 2025?and take your first step toward an exciting future with?Synpulse. ?? https://lnkd.in/gY-Sypz3 #Hiring #InternshipOpportunity #CareerGrowth #KMUTT #Recruitment #JoinUs #synpulse

As digital interactions rise, banks must provide engaging, responsible services that prioritise client financial well-being. By combining innovative digital tools with personalised advice, private banks can meet client expectations while fostering long-term, trust-based relationships. In this PBWM Hotseat episode, Philipp M?chler, Partner at Synpulse, discusses the importance of delivering high-quality services that meet customer expectations. Watch episode 3 of the PBWM Hotseat on YouTube and Vimeo: (find links in the comments). #WealthContinuum #WealthManagement #PrivateBanking #ClientExperience #DigitalTransformation

Discover how to stay ahead in the ever-evolving banking landscape with Synpulse's latest Insights Report. This comprehensive report dives into four critical areas shaping the industry: ?? Digital Engagement Banking – Redefining success with mobile apps, hyper-segmentation, and modern metrics ?? MarTech & CRM – Elevating client experiences and building loyalty ?? The Future of HNWI Lending – Navigating change with scalable lending platforms ?? Upskilling Your Frontline – Preparing your team for tomorrow's challenges Download the report now: https://lnkd.in/ez4RxD6A Contact: Philipp M?chler #FutureOfBanking #ClientEngagement #DigitalTransformation #BankingInnovation

?? Would you switch banks because of a bad app experience? The answer could be yes. A frustrating banking experience can send customers straight to a competitor. If your app doesn’t solve problems efficiently, customers won’t hesitate to leave. A seamless, self-service digital experience isn’t a luxury — it’s an expectation. Find out why mobile banking capabilities can make or break customer loyalty in Episode 16 of the #PULSECheck podcast with host Salomon Wettstein and guest Andreas Mettenberger, Managing Director and Head of Hong Kong at Synpulse. ?? Watch the full episode today – links are in the comments! ?? #DigitalBanking #CustomerExperience #Fintech #Banking #UX #Podcast

Traditional asset-based loyalty strategies no longer meet the demands of today’s evolving digital landscape. Banks must adopt advanced data analytics and real-time engagement to deliver hyper-personalised experiences. Discover the key components of a successful loyalty programme in our latest article: https://ow.ly/Eefk50UBBlp #LoyaltyandRewards #CustomerEngagement #PersonalisedPlatform #RetailBanking #DigitalBanking

Private banks are now tasked with delivering AI-driven services that not only meet but outperform the tools and resources that clients can access on their own. Philipp M?chler, Partner at Synpulse, discusses the two key challenges that banks typically face when integrating AI. Catch episode 3 of the PBWM Hotseat on YouTube and Vimeo:(find links in the comments). #WealthContinuum #WealthManagement #PrivateBanking #ClientExperience #DigitalTransformation