Sutherland

Change is the only constant in business today – across every sector. View Sutherland's 2025 Outlook for AI-First Transformation: https://bit.ly/3CRGbrd AI is dramatically accelerating the pace of change, reshaping industries by creating new ways to streamline operations, elevate customer experiences, and drive efficiencies. Yet, despite its potential to generate value, 40% of enterprises are stuck in the experimentation phase as they face barriers to widespread adoption. Implementing flexible, future-ready strategies driven by AI-first transformation will drive sustainable growth. In our 2025 outlook, we explore: ?? the six technological building blocks needed to unlock the full potential of AI ?? how to overcome cultural barriers to ensure transformation success ?? practical advice for scaling and expanding AI initiatives to unlock new opportunities Get practical recommendations for achieving AI-first transformation, and sector-specific advice on laying the building blocks for continuous innovation in 2025 and beyond. #AITransformation #2025Outlook #UnlockingDigitalPerformance #AI #SutherlandDES #SutherlandAI

How do you make healthcare more informative and engaging for young patients? Explore this case study https://bit.ly/436Irph to see how Sutherland partnered with a leading pediatric hospital to develop Xploro?, an award-winning app that reimagines patient experience. By integrating augmented reality (AR), interactive gameplay, and AI, Xploro? delivers critical health information in a way that is intuitive, engaging, and reassuring for young patients. Recognized for its impact, the app: ? Reduces anxiety and enhances patient confidence through immersive, interactive learning. ? Improves clinical outcomes by strengthening health literacy and treatment adherence. ? Minimizes sedation and repeat procedures by fostering informed decision-making. ? Elevates the patient experience, building greater trust in healthcare services. Measurable outcomes delivered: ? Higher collection rates with enhanced productivity ? Real-time cash flow visibility via a digital portal and app ? Self-service BI modules eliminating IT dependency ? 100% customer satisfaction through seamless digital experiences #PatientFirst #Healthcare #AI #HealthcareAI #AugmentedReality #HealthcareProvider #SutherlandHealthcare

With traveler expectations at an all-time high, the hospitality sector must embrace AI and automation to optimize operations and deliver hyper-personalized experiences. https://bit.ly/4hqk49k This is what the next era of hospitality will look like: - Seamless self-service booking & mobile apps - AI-driven concierge and robotic assistance - IoT-powered smart rooms for a personalized stay experiences In his latest blog, Banwari Agarwal, CEO of Travel, Transportation & Logistics at Sutherland, explores how hotel chains can enhance guest experiences, drive loyalty, and create lasting business impact with AI-powered solutions. As with any evolution, early adopters gain the competitive edge - Are you AI-ready? #SmartHotels #AIinTravel #HospitalityTech #SeamlessExperience #SutherlandTravel

What a phenomenal few days at MWC25! From Agentic AI to Autonomous Networks and AI-powered service hubs (https://bit.ly/4ivIJKA), we’ve had breakthrough conversations on driving real-world adoption and shaping the future of intelligent, AI-driven connectivity - all with #TrustInAI at the core. The momentum we’ve gained at MWC25 is fueling new partnerships, sparking new conversations, and unlocking new possibilities in telecom innovation. As we close out the world’s premier connectivity event, we take with us valuable insights and bold ideas that will unlock tomorrow’s digital performance for Telecom. Sriram Panchapakesan | Jay Naillon | Inna Sheiman | Naveen Mehta | Robert De Souza | Srinivasan Murugesan | Balajii Chandarasikharan | Nithin Mohan | Thomas Gegner | Silvena Zheleva | Sarfraz Amin | Manish Kumar | Brian King | Amit Murthy | Flavia Colombelli | Oana Bucur | Ryan Pereira #AIInnovation #TelecomTransformation #FutureOfConnectivity #SutherlandAI #MWC2025 #SutherlandAtMWC #AutonomousNetworks #AI #SutherlandCME

Is the CFO Becoming the ‘Second CEO’? As finance undergoes rapid transformation, the CFO’s role is evolving beyond financial stewardship to strategy, innovation, and enterprise leadership. In an AI-driven world, what skills will define the CFOs of the future? Join Sutherland’s Finance and Digital Business Services leaders at SSON Future of Finance & CFO Exchange https://bit.ly/3QIz33N to explore: - The state of finance in an AI-powered era - How CFOs can drive and accelerate business transformation - Winning strategies for 2025 and beyond Let’s collaborate, innovate, and shape the future of finance together. Nikhil Anand | Naveen Mehta | Rohit Menon #SutherlandDBS #Finance #CFO #FutureOfFinance

Envision a world where gender does not define opportunity - where equality is the norm, and every voice is heard, valued, and empowered. https://bit.ly/3Fb4elG At Sutherland, we are committed to accelerating progress toward a future where women thrive in every space - free from bias, stereotypes, and limitations. This #IWD2025, we pledge to #AccelerateAction, driving real change and forging a path toward true gender equality. Let’s create a world where every individual has the chance to rise, lead, and succeed. Jacqueline Banjavcic | Lili Yordanova | Ajitha T A | Anastasia Stoyanova-Dragoeva | Aisha Saudi | Diana Williams MSW | Tamara Govender | Christina Wille | Anna Lee Ileto | Diana Celia | Harita Gupta | Maria Dolores Garcia Gambin | Srividya Prasad | Archana Dhankar | Lavanya Sallagundla | Laurel Jordan | Ashley Nagel | Anju Talwar | Julie Clarke | Idania Quintanilla, PMP, ECBA | Christiane Laframboise | Stephanie Butterfield #InternationalWomensDay #GenderEquality #WomenAtWork

Meet Sutherland experts at MoneyLIVE Summit to set the agenda for the future of banking and payments. https://bit.ly/3F3Kel7 Discover how our game-changing solutions - FinXelerate and FinTelligent - are helping fintechs scale faster, optimize operations, and drive sustainable growth in today’s dynamic market. George Xenoudakis | Rich Kean #MoneyLIVESummit #BankingInnovation #Fintech #DigitalTransformation #SutherlandBFS

We’re thrilled to announce that Sutherland has been certified as a Great Place to Work? (GPTW) across 12 locations worldwide! https://bit.ly/3Fb4elG Bulgaria, Canada, China, Colombia, Egypt, Kosovo, Malaysia, the Philippines, and the USA have proudly retained their certification, while Saudi Arabia, the UAE, and the UK have earned this esteemed recognition for the very first time! This achievement is a testament to our people, our culture, and our unwavering commitment to fostering an exceptional workplace. A huge thank you to our incredible teams for making Sutherland a truly great place to work! #GPTWCertified #OneSutherland #EmployeeExperience

As 5G adoption accelerates, CSPs face rising energy costs, increasing network complexity, and growing customer expectations. At MWC25 (https://bit.ly/4h2jhMw), Sutherland’s VP of Technology Solutions, Jay Naillon, showcased how AI-driven automation - powered by #TrustInAI - is transforming telecom by: - Reducing truck rolls by 30% - proactively addressing faults before dispatch - Lowering energy costs by 15-20% with AI-powered RAN optimization - Enhancing network resilience through predictive fault detection The time to act is now! Let’s redefine telecom with AI-powered efficiency and resilience. Opt for TM Forum’s AN-level assessment today and gain the insights to build an intelligent roadmap for the future. Naveen Mehta | Sriram Panchapakesan | Inna Sheiman | Robert De Souza | Srinivasan Murugesan | Ryan Pereira | Balajii Chandarasikharan | Nithin Mohan | Thomas Gegner | Silvena Zheleva | Sarfraz Amin | Manish Kumar | Brian King | Amit Murthy | Flavia Colombelli | Oana Bucur #5G #AIinTelecom #TelecomInnovation #SutherlandCME #MWC2025 #SutherlandAtMWC25

AI isn’t just about automation - it’s about augmentation with human intelligence at its core. https://bit.ly/4h65AeQ At CCW UK Exchange, Sutherland’s CIO and Chief Digital Officer, Doug Gilbert, spoke about how we’re shaping the future with the Human-in-the-Loop (HiTL) framework, ensuring seamless feedback loops across every aspect of interaction – Automate, Augment, Analyze – to drive responsible AI governance. Our AI agents are built to enhance enterprise capabilities across industries: - The Conversationalist – Elevating customer interactions - The Professor – Democratizing knowledge - The Translator – Breaking language barriers - The Detective – Uncovering insights from data - The Auditor – Ensuring compliance and accuracy AI with trust, transparency, and human oversight - that’s how we’re redefining digital transformation. George Xenoudakis | Rohit Menon | Archana Dhankar #AIInnovation #AIGovernance #UnlockingDigitalPerformance #SutherlandAI #CCWEurope