What's the real cost of a lost guest? Is this something you face? We have a session that may solve them! Join industry expert Matthew Swanson from Pechanga Resorts in conversation with Trent Ward on October 17th at 11 AM CST. Learn how he implemented successful strategies at Pechanga Resorts. In this exclusive session: ? Discover CX secrets from seasoned experts ? Uncover hidden insights from guest feedback ? Build lasting loyalty with expert strategies ? Stay ahead of the curve with practical tips Register here:?https://bit.ly/4eBnQMH Ready to put these strategies into action? Register now and get exclusive access to CogniVue - our AI analytics that uncovers hidden insights from open-ended feedback! #RefineExperience #CXforHospitality #GuestExperience #CustomerLoyalty #CXWebinars
SurveySparrow
软件开发
Palo Alto，California 130,946 位关注者
An experience management platform that allows you to collect, analyze & act on customer feedback in real time.
关于我们
SurveySparrow is an experience management platform that allows you to collect, analyze, and act on customer feedback in real-time. So whether you’re looking to improve customer satisfaction, increase loyalty, or drive revenue growth, SurveySparrow has everything you need to create a world-class customer experience. Our key features include: - Super easy-to-use platform. - Chat-like Surveys enabling highly engaging conversational surveys. - Classic Surveys asking one question at a time. - Offline surveys that let you collect feedback even from the remotest of places, internet-free. - NPS surveys to measure customer sentiments and workflow with a single question. - Wide range of question templates to choose from. - Click-free dashboard and highly advanced report filters for generating insightful reports. - Efficient user management to optimize your workflow. - Optional open-ended follow-up question for NPS surveys to close the feedback loop. - Survey Automation with recurring mode to gauge customer or employee pulse at regular intervals. - Survey Sharing across multiple channels to quickly get responses. - 1500+ integrations to avoid the hassle of using multiple tools. - Custom CSS to add your own personal touch to every survey. - White labeling to customize every element of your survey. - Sub accounts to manage surveys independently under just one parent account. - Single Sign On (SSO) which enables users to log in to SurveySparrow products and Community with just one set of login credentials.
- 网站
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https://bit.ly/3svKXl8
SurveySparrow的外部链接
- 所属行业
- 软件开发
- 规模
- 201-500 人
- 总部
- Palo Alto，California
- 类型
- 私人持股
- 创立
- 2017
- 领域
- Online Survey Software、Employee Pulse Survey、Customer Feedback、Customer Experience 、Employee Experience、Mobile Survey Software、Conversational Survey、Market Research、Net Promoter Score、Employee Engagement、Employee Feedback、Product Feedback、Pulse Surveys、Leadership Assessment、Enterprise Feedback Management、VOC、360 Evaluations、Voice of Customer和Customer Loyalty
产品
![点击此处查看SurveySparrow Enterprise Survey Software]()
SurveySparrow Enterprise Survey Software
调查软件
Create better experience for your customers & employees. Design 'Wow' moments. Get started with SurveySparrow, for FREE!
地点
SurveySparrow员工
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Anand A
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Akash Sureka
Strategic Advisor & Entrepreneur with Exits - Ex MD JP Morgan | Nvidia | Microsoft (Nokia) | Motorola| Icertis | Persistent Systems
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Shihab Muhammed (We are Hiring)
Founder& CEO at SurveySparrow
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Indulekha Purushothaman
Sales (SaaS) | Customer Success | Customer Advocacy | Team Building | Revenue Expansion
动态
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Only 3 days to go until GITEX begins! We'll be at Expand North Star, to showcase the capabilities of our AI-powered customer experience management platform. If you're trying to craft world-class CX, this is your opportunity. Meet our team at stand H6-C26 to learn how we've helped the biggest brands create experiences that delight and deliver. #RefineExperience #GITEX2024 #CustomerExperience #CX #AI #B2BEvents
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Ever had that nagging feeling you're missing something in your guest feedback? You know the scene - hundreds of survey responses, countless social media comments, and endless review data. It’s easy to lose valuable insights in this mix - but the hidden patterns inside could be the difference between a one-time visit and a loyal patron. Join Matthew Swanson from Pechanga Resorts and Trent W. as they discuss proven CX strategies for hospitality. Our experts, Jeku Jacob and Ujjwal Kumar, will showcase how to turn feedback into lasting loyalty. ?? October 17th |?? 11 AM CST Register here:?https://bit.ly/47TEqVo In this power-packed session: ? Decode the science behind guest loyalty ? Learn expert tactics to identify critical touchpoints ? Master the art of turning feedback into long-lasting loyalty ? Get practical tips that drive immediate results ?? BONUS: First 50 registrants get exclusive access to CogniVue - our AI analytics that uncovers hidden insights from open-ended feedback! #CXinHospitality #GuestExperience #CustomerLoyalty #CXWebinars #RefineExperience
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Your customers are forming opinions about your business based on just a few words - be it on Google, Facebook, App Store, and more! Keeping track of reviews across platforms can be overwhelming. But with the right approach, you can turn all your customer reviews into revenue opportunities. Swipe through to learn the 5 key steps to make that happen! #RefineExperience #CustomerFeedback #ReputationManagement #BrandReputation #CustomerExperience
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Unveiling our innovation at Dubai's premier tech hub! In less than a weeks' time, we'll be in Dubai engaging with the global business and tech community at Expand North Star. GITEX has always been an special occasion for us to showcase the latest capabilities of our platform and this time, it's no different. Join us at stand H6-C26 at the Dubai Harbour to learn how AI-powered CX can drive tangible business growth. #RefineExperience #B2BEvents #CustomerExperience #AI #CX #SaaS #GITEX2024
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It's a nightmare to put together a jigsaw puzzle in the dark. That's exactly why nobody would even attempt it as a challenge. And yet, isn't that how analyzing customer feedback often feels? ?? Pieces scattered everywhere ?? No clear picture ?? A looming deadline to make sense of it all But what if you could suddenly turn on the lights and make sense of it all, effortlessly? Meet CogniVue's Key Driver Analysis-a master puzzler instantly sorting your pieces, showing you the big picture, and even pointing out the crucial corners you need to start with. ? Scattered reviews? It brings them together. ? Cryptic survey responses? It decodes them. ? Hidden trends? It spotlights them. And, that's not all. In days, not weeks, you go from a jumble of feedback to a clear roadmap for CX success. Ready to solve the puzzle that is your customer feedback? Discover how CogniVue can light up your path to exceptional CX:?https://bit.ly/3YeTycE #RefineExperience #CogniVue #B2BSaaS #VoC #CustomerExperience
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Partner Day is back, and it's bigger than ever! After a fantastic debut in Berlin, SaaS22 is bringing Partner Day to Amsterdam! Expect amazing people, insightful discussions, and the charm of Amsterdam's beautiful cityscape. What’s not to love? We’re thrilled that our CEO, Shihab Muhammed (We are Hiring), will be sharing his insights on SaaS, customer experience, and the future of AI. If you're passionate about SaaS, partnerships, and innovation, this is THE event to attend! ?? Don’t miss out! Register now: https://lnkd.in/g-xKxjAZ #RefineExperience #SaaS22 #PartnerDay #B2B #SaaS #AI #Partnerships Christo Shaju | Manoj Ravichandran | Ashika Narayanan
Scaling SaaS businesses through AI-Powered Marketplace & Partner Ecosystems | Founder and CEO SaaS22 Inc | Prev VP Partnerships at Clevertap | $1M to IPO at Freshworks | Follow for AI events, stories and #jobs
Berlin ? Next stop - Amsterdam! ?? We're thrilled to announce the 2nd edition of SaaS22 Partner Day in Amsterdam on November 15th! Excited to welcome Document360, DevRev and Wati as our latest sponsors alongside SurveySparrow, who also featured in our very first edition. Join us for a day of chilling, networking, and actionable growth tactics If you’re a SaaS company looking to expand your partner network, or an agency or channel partner seeking top-tier SaaS solutions, don’t miss out! Registration link in first comment
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Remember that guest who raved about their stay, promising to return, but never did? Turning first-time visitors into loyal patrons is becoming increasingly challenging. We’ve got just the thing for you: Catch industry expert Matthew Swanson from Pechanga Resorts in conversation with Trent W. to discover proven strategies for building lasting guest loyalty. In this power-packed session, learn: ? Expert tactics to identify & address key guest touchpoints ? Strategies to close the feedback loop effectively ? Practical tips to adapt to shifting guest preferences ? ?? October 17th ? 11 AM CST ?? BONUS: First 50 registrants get exclusive access to CogniVue - our AI analytics that uncovers hidden insights from open ended feedback. Don't miss out! Register now:?https://bit.ly/3N8LJ26 #Hospitality #CustomerExperience #GuestLoyalty #CXWebinars #RefineExperience Jeku Jacob | Ujjwal Kumar | Jerin Joseph
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?? We made waves at Riga Comm! ?? Partnering with Delight Solutions Latvia, we showcased the power of our AI-driven CX platform. But the star of the show? Raivis Balodis, founder & CEO of Delight, shared incredible insights on AI and reputation management. His talk revealed how CogniVue, our text-analytics module, turns reviews into goldmine data. ??? A fantastic experience with great takeaways—onward to the next! #RefineExperience #Partnerships #CX #AI #ReputationManagement #B2BEvents Christo Shaju | Manoj Ravichandran
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We're pleased to welcome UXB as our partner! UXB empowers enterprises in their digital transformation journey with cloud advisory and technology services. This partnership will combine UXB's expertise in cloud platforms with our experience management platform to elevate organizations in Brazil to new heights. Huge shoutout to SaaS22 for facilitating this collaboration. Together, we’re set to craft exceptional experiences for your business! #RefineExperience #PartnershipAnnouncement #UnlockingExperiences #SaaSPartnerships Bruno Saab | Luis Guilherme Figueiredo Almeida | Christo Shaju | Manoj Ravichandran