?? Emergencies can happen anytime—are you prepared? ?? SureCall provides Emergency Response & Lone Worker Solutions to ensure fast and reliable crisis management in industries like Oil & Gas, Energy, and Construction. ? Real-time emergency call handling. ? Health & safety escalation protocols. ? 24/7 crisis response with experienced agents. ?? When every second counts, experience matters. ?? How does your company handle emergency preparedness? Let’s talk below! ?? #BusinessProcessOutsourcing #CustomerServiceExcellence #BPOservices #OmniChannelCustomerSupport #TechSupportOutsourcing #MultilingualSupport #CustomerExperienceManagement #24x7Support #OutsourcingSolutions #CallCenterIndustry #CustomerSupportStrategy #BusinessOptimization #GrowthThroughOutsourcing #CustomerEngagement #RealEstateSupport
关于我们
Who We are SureCall is set apart by our innovation and state-of-the-art technology, flexible architecture, and streamlined programs. We are leaders in our industry and have received several awards and recognition for our service excellence, but that’s not the reason why you should choose us! We are a proven partner that spends all our time on solutions that will be sure to produce the results you want. We customize the programs you need to provide the best service to your customers. Most importantly, we provide you with the opportunity to focus on your core business, while giving you peace of mind. What We Do We are much more than a contact center. We are a purpose-driven business process optimization company, that provides global services to SMEs and large corporations alike. Our front-end and back-office solutions cover the full range of applications so we can offer multiple options to get all your processes handled through one partner, who has your best interest at heart. Our world-class facilities are set up to create a culture of learning and transparency.
- 网站
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www.surecallcc.com
SureCall Contact Centers的外部链接
- 所属行业
- 电信业
- 规模
- 51-200 人
- 总部
- Calgary，Alberta
- 类型
- 私人持股
- 领域
- B.P.O.、Help Desk Support、Merchant Services and Credit Card Processing、Lone Worker Safety Solutions、Working Alone Communications、Reservation and Booking、Outsourced 24/7/365 Phone & Internet Client Support、Inbound & Outbound Contact & Call Center Solutions、Virtual Reception、Reservation & Registration Processing、Surveys、Warranty Help Desk、Customer Service Help Desk、Online Processing、Order Entry、Food Services Delivery Processing、After Hours Escalations、Email Response Services、Real Estate Appointment Scheduling、Lone Worker Solutions、fortune500support和fullfilmentcenter
地点
SureCall Contact Centers员工
动态
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?? Businesses that streamline operations see a 20% boost in productivity and a 15% reduction in costs. If your business is bogged down by inefficient workflows, it’s time for a change. ?? SureCall specializes in Business Process Optimization, allowing you to focus on growth while we handle your back-office tasks. ? Seamless data entry & processing. ? Reservation & registration management. ? After-hours escalation & technical support. ?? Efficiency isn’t just about saving time—it’s about maximizing revenue. ?? What’s one business process you’d love to streamline? Let’s talk! ?? #BusinessProcessOutsourcing #CustomerServiceExcellence #BPOservices #OmniChannelCustomerSupport #TechSupportOutsourcing #MultilingualSupport #CustomerExperienceManagement #24x7Support #OutsourcingSolutions #CallCenterIndustry #CustomerSupportStrategy #BusinessOptimization #GrowthThroughOutsourcing #CustomerEngagement #RealEstateSupport
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?? Studies show that businesses lose up to 30% of potential sales due to poor customer service. Slow response times, lack of availability, and outdated technology create barriers that drive customers away. ?? SureCall removes these barriers with: ? 24/7 customer support to capture every opportunity. ? Seamless order entry & processing services. ? AI-driven automation for faster, smarter service. ?? Every missed call or unanswered message is a lost sale. Let SureCall ensure that never happens again. ?? What’s the longest you’ve ever waited for a business to respond? Did it change your perception of them? Let’s talk! ?? #BusinessProcessOutsourcing #CustomerServiceExcellence #BPOservices #OmniChannelCustomerSupport #TechSupportOutsourcing #MultilingualSupport #CustomerExperienceManagement #24x7Support #OutsourcingSolutions #CallCenterIndustry #CustomerSupportStrategy #BusinessOptimization #GrowthThroughOutsourcing #CustomerEngagement #RealEstateSupport
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?? 75% of customers say they prefer businesses that offer multiple communication channels. Whether it’s phone, email, chat, or social media, they want convenience. ?? SureCall’s Omni-Channel solutions ensure customers can reach you however they prefer, without missing a beat. ? All channels managed through a single unified desktop. ? Advanced CRM integrations for real-time data access. ? Consistent, seamless support across platforms. ?? The more ways customers can contact you, the more business you’ll win. ?? What’s your favorite way to reach out to a business? Why? Let’s discuss! ?? #BusinessProcessOutsourcing #CustomerServiceExcellence #BPOservices #OmniChannelCustomerSupport #TechSupportOutsourcing #MultilingualSupport #CustomerExperienceManagement #24x7Support #OutsourcingSolutions #CallCenterIndustry #CustomerSupportStrategy #BusinessOptimization #GrowthThroughOutsourcing #CustomerEngagement #RealEstateSupport
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?? The way businesses handle customer support is evolving. Customers demand faster response times, more personalized interactions, and 24/7 accessibility. If your business isn’t keeping up, you’re losing out! ?? SureCall’s cutting-edge Omni-Channel solutions ensure your customers receive seamless support anytime, anywhere—whether through phone, email, chat, or social media. ? AI-powered automation for efficiency. ? Multilingual support to reach global audiences. ? Real-time CRM integrations for personalized interactions. ?? Customer expectations are changing—how is your business adapting? ?? What’s one customer service trend you think businesses should embrace? Let’s discuss below! ?? #BusinessProcessOutsourcing #CustomerServiceExcellence #BPOservices #OmniChannelCustomerSupport #TechSupportOutsourcing #MultilingualSupport #CustomerExperienceManagement #24x7Support #OutsourcingSolutions #CallCenterIndustry #CustomerSupportStrategy #BusinessOptimization #GrowthThroughOutsourcing #CustomerEngagement #RealEstateSupport
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?? Customers expect 24/7 availability. They don’t just reach out during business hours, and if they can’t get a response when they need it, they’ll find someone else who can. ?? SureCall provides 24/7/365 customer service across multiple channels, ensuring your customers always receive prompt assistance. ? Inbound customer support for inquiries & troubleshooting. ? AI-powered chatbots for instant responses. ? Multilingual agents to serve global customers. ?? Always-on service = customer retention & business growth. ?? Have you ever needed help #BusinessProcessOutsourcing #CustomerServiceExcellence #BPOservices #OmniChannelCustomerSupport #TechSupportOutsourcing #MultilingualSupport #CustomerExperienceManagement #24x7Support #OutsourcingSolutions #CallCenterIndustry #CustomerSupportStrategy #BusinessOptimization #GrowthThroughOutsourcing #CustomerEngagement #RealEstateSupport
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?? 58% of customers say they switch brands due to poor service. ?? SureCall ensures customer loyalty with: ? 24/7 availability. ? Omnichannel solutions (phone, email, chat, social). ? AI-driven automation for faster resolutions. ?? Happy customers are repeat customers—are you meeting their expectations? ?? What’s one thing a company has done that made you a loyal customer? Let’s talk! ?? #BusinessProcessOutsourcing #CustomerServiceExcellence #BPOservices #OmniChannelCustomerSupport #TechSupportOutsourcing #MultilingualSupport #CustomerExperienceManagement #24x7Support #OutsourcingSolutions #CallCenterIndustry #CustomerSupportStrategy #BusinessOptimization #GrowthThroughOutsourcing #CustomerEngagement #RealEstateSupport
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?? Emergencies don’t wait for business hours. If you operate in Oil & Gas, Energy, or Construction, you know that rapid response is critical to safety and success. ?? SureCall’s Emergency Response & Lone Worker Solutions provide real-time crisis management and 24/7 emergency handling. With 30+ years of industry experience, we ensure immediate, efficient, and life-saving responses when it matters most. ? Fast, accurate emergency call handling. ? Health & safety crisis management solutions. ? 24/7/365 coverage to protect your workforce. ?? Your team’s safety is non-negotiable. ?? How does your business ensure fast and reliable emergency response? Let’s talk below! ?? #BusinessProcessOutsourcing #CustomerServiceExcellence #BPOservices #OmniChannelCustomerSupport #TechSupportOutsourcing #MultilingualSupport #CustomerExperienceManagement #24x7Support #OutsourcingSolutions #CallCenterIndustry #CustomerSupportStrategy #BusinessOptimization #GrowthThroughOutsourcing #CustomerEngagement #RealEstateSupport
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?? Poor customer service can cost businesses up to $75 billion annually. Slow response times, outdated systems, and limited support options are driving customers away. ?? SureCall’s award-winning multilingual support ensures every interaction is a positive one. ? Inbound & outbound support for sales, technical assistance & customer service. ? AI-powered automation for efficiency & accuracy. ? Scalable solutions tailored to your business growth. ?? Your customers deserve the best—are you delivering it? ?? What’s the worst customer service experience you’ve ever had? How could it have been improved? Share below! ?? #BusinessProcessOutsourcing #CustomerServiceExcellence #BPOservices #OmniChannelCustomerSupport #TechSupportOutsourcing #MultilingualSupport #CustomerExperienceManagement #24x7Support #OutsourcingSolutions #CallCenterIndustry #CustomerSupportStrategy #BusinessOptimization #GrowthThroughOutsourcing #CustomerEngagement #RealEstateSupport
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?? AI-driven customer support is no longer the future—it’s happening now. ?? SureCall integrates advanced AI solutions to provide: ? Faster response times with automated chat & voice support. ? Smarter customer interactions using real-time data. ? Seamless omnichannel experiences across platforms. ?? AI doesn’t replace human connection—it enhances it. Let AI handle repetitive tasks while your team focuses on high-value conversations. ?? Do you believe AI will improve or replace customer service? Let’s discuss! ?? #BusinessProcessOutsourcing #CustomerServiceExcellence #BPOservices #OmniChannelCustomerSupport #TechSupportOutsourcing #MultilingualSupport #CustomerExperienceManagement #24x7Support #OutsourcingSolutions #CallCenterIndustry #CustomerSupportStrategy #BusinessOptimization #GrowthThroughOutsourcing #CustomerEngagement #RealEstateSupport
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