SupportYourApp

The Customer Engagement Summit in London closes its doors ? Just imagine: ?? 2000+ attendees ?? 250+ presenters ?? 6 topic stages ?? 1 main stage It was an incredible day where we forged new connections, met clients and industry colleagues, shared insights, and presented #SupportYourApp's CX solutions. Key takeaways from this summit: ?? 60% of #CX leaders expect AI to have a transformative and significant impact. ?? Personalization, from the customer’s point of view, means: ?? Actively listening ?? Understanding their needs ?? Communicating effectively ?? Showing empathy and respect ?? Resolving their issues ?? Offering convenience, flexibility, and accommodation ?? Businesses should use #AI to augment — not replace — human interaction. P.S. Stay tuned as we soon share the results of our survey on the CX revolution, exploring the role of AI and humans in this evolving landscape. Thank you, Engage Customer, for hosting such an incredible event! #CustomerSupport #CustomerEngagementSummit2024 #CustomerEngagementSummit Liubov Tykholoz Maryna Stavnycha Kate Laptieva Yurii Maidan

Today’s agenda: Call & Contact Centre Expo UK ???? We’re thrilled to be here, reconnecting with familiar faces, sharing coffee with industry leaders, and diving into thought-provoking CX discussions. Excited to connect, collaborate, and create opportunities together! #CallCenterExpo #Networking #Innovation

Highlights from an incredible day at the Customer Engagement Summit in London! #CustomerEngagementSummit2024

This day has come ?? The #SupportYourApp team has landed at the #CustomerEngagementSummit in London, and we're buzzing with excitement! We're ready to dive deep into innovation and connect with #CX enthusiasts. Our team has crafted an intriguing survey to spark conversations and gather fascinating perspectives from summit participants — stay tuned for groundbreaking insights and results! Are you in London today? Drop by and say hello ?? ?? Location: The Brewery on Chiswell Street Zone 2, Place 21 #AI #CustomerSupport #CustomerEngagementSummit2024 Engage Customer Liubov Tykholoz Kate Laptieva Maryna Stavnycha Yurii Maidan

For one of our clients, we achieved a 68% boost in resolved tickets and a 46% faster resolution time, allowing the company to focus on its rapid growth. How did we make this happen? Read the full case study → https://hubs.la/Q02Zm6B00 #SupportYourApp #CX

Guess who just joined the elite TOP500 Legal Cyprus GC Powerlist? That's right — we did ?? Want to know the secret behind this incredible achievement? It's our outstanding Legal Team, whose relentless dedication and brilliant expertise keep raising the bar higher and higher. And this is just the beginning! Ready to see what we'll achieve next? Stay tuned ?? #TOP500Legal #GCPowerlist #LegalExcellence #ProudTeam

Huge moment ?? Label Your Data is officially live on Product Hunt ?? Empowering smarter, faster labeling solutions — check it out now!?

We love insightful events like this ? Recently, our Creative Director, Hanna Kopasova, had the pleasure of attending the SMB Knowledge Transfer event — a dynamic gathering focused on Marketing, AI, and Communication Strategies. Here are some fresh perspectives she brought back: ?? Simplify to Connect Everyone aims to sell their products at a premium, often resulting in excessive functionality. This approach can fail to engage audiences, distancing products from their actual needs. ?? A Strategic AI Advantage AI is far from being a fleeting buzzword; it’s becoming a game-changing tool. It empowers businesses to leverage data effectively and make smarter, future-focused decisions. ?? Mastering Communication A robust communication strategy starts with your brand’s global vision. Here are five common pitfalls to avoid: ?? Failing to define a clear target audience ?? Inventing needs that don’t resonate with real customers ?? Overlooking what your audience truly values ?? Speaking a language that doesn’t connect ?? Losing sight of your brand’s essence Thanks, IT Ukraine Association for hosting such an inspiring session! We are already planning to join new activities ?? #SupportYourApp

We’re excited to be here, surrounded by visionary startup founders, investors, and tech leaders from across Europe. The energy at the EU-Ukraine Tech Summit 2024 is incredible, with inspiring discussions about the latest industry trends, innovative pitches, and endless opportunities to forge meaningful partnerships. Our team is diving into insightful sessions, and making impactful connections ?? #SupportYourApp #EUTechSummit2024 #EUUkraineSummit #TechSummitWarsaw #InnovationHub #BusinessGrowth Roman Bednarchyk Kate Laptieva

Human vs. AI in the Customer Service Showdown ?? Our latest blog article puts both contenders to the test, from tackling tough customer issues to building genuine connections. Who will win the #customer's heart — the human's empathy, or #ChatGPT's lightning-fast responses and tireless stamina? Read the full fight coverage → https://hubs.la/Q02YlCYX0 #AI #SupportYourApp