?? It’s time to rethink outsourcing as a growth driver, not just a cost-saver. In his latest article for Forbes Technology Council, Craig Crisler explains why businesses need to adopt a more strategic, agile approach — what we call Outsourcing 2.0. Read the full breakdown on how to use outsourcing to scale smarter: ?? https://hubs.li/Q02Z3Wfj0 #BusinessLeadership #FutureOfWork #Outsourcing2_0 #ForbesTechCouncil #forbes #SupportNinja
SupportNinja
外包与离岸外包业务咨询
Austin,Texas 76,498 位关注者
Growth can be a great problem to have—as long as you have the right team.
关于我们
SupportNinja provides customer experience and back-office support services for tech companies and startups around the world. Phone | Chat | Email | Lead Gen | Content Moderation | Tech Support | Much More
- 网站
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https://www.supportninja.com/
SupportNinja的外部链接
- 所属行业
- 外包与离岸外包业务咨询
- 规模
- 1,001-5,000 人
- 总部
- Austin,Texas
- 类型
- 私人持股
- 创立
- 2015
- 领域
- outsourcing、customer support、customer experience、back-office support、lead generation和content moderation
地点
SupportNinja员工
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Scott Garrison
Performance Marketer specializing in B2B Lead Gen, Paid Search, and Cross-channel Demand Gen
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Craig Crisler
People Management & Operations Expert ? CEO of SupportNinja ? Transforming the Outsourcing Industry through SaaS in Tech & Empathy-Informed Leadership
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Anil Bhalla
Transforming customer engagement- Investor/ Advisor
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Jason Kesten
Customer-centric CS Leader | ex-EY, ex-Goldman Sachs, Start-Up Experience
动态
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?? Big news: SupportNinja is transforming the way companies deliver customer experiences! ?? With our end-to-end Customer Experience Outsourcing Solutions, we’re empowering businesses to excel at every stage of the customer journey ? ?? Customer Conversions ?? Customer Onboarding ?? Customer Support ?? Technical Customer Support ?? Customer Renewals ? Learn more about how we’re helping clients elevate CX here: https://hubs.li/Q02Z3Q6M0 #CXInnovation #CustomerJourney #CustomerSuccess #Outsourcing2pointOh #SupportNinja
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Leadership isn’t about being perfect — it’s about being human. ?? Craig Crisler sat down with Sarah Caminiti on #EpochalGrowth to unpack: ?? Why transparency builds trust ?? How curiosity fuels growth ?? The value of co-creating with customers ...and more! ?? Swipe for insights, then tune in to the full podcast here:? https://lnkd.in/gAJaNgcd #LeadershipTips #CXExcellence #Innovation #EmpoweringTeams #SupportNinja
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?? Ready to boost your SaaS ROI? Freemium models offer big potential, but low conversion rates can hold you back. Learn how strategic outsourcing can drive upgrades and loyalty. ?? https://hubs.li/Q02YQjG_0 #FreemiumROI #SaaSOptimization #CXLeadership #ConversionStrategy #SupportNinja
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?? AI in CX isn’t just about the tech — it’s about strategy. CEO Craig Crisler shares with 360Magazine.com how to balance AI and human touch for customer experience that truly delivers value. ?? https://hubs.li/Q02YQ8ct0 #CustomerExperience #AIInCX #StrategicOutsourcing #LeadershipInsights #SupportNinja
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?? In fintech, trust is everything. From robust security to personalized interactions, discover how to deliver exceptional customer experiences that drive loyalty. ?? https://hubs.li/Q02YP-f40 #FintechTrust #FrictionlessCX #CustomerRetention #TechSolutions #SupportNinja
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?? CX in 2025: Not just a function — it’s your company’s DNA. CEO Craig Crisler shares insights in #EcommerceTimes' latest article on why seamless, empathetic customer experiences are non-negotiable for success. ?? https://hubs.li/Q02YGcSV0 #CustomerExperience #CXLeadership #AgileCX #CRMBuyer #SupportNinja
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In #fintech, customer service is a vital piece of the puzzle for long-term loyalty. ???? The rise of digital-first services creates unique opportunities for fintech companies to redefine their #CustomerExperience. But what do these fintech customers expect from CX, and how can companies deliver? ?????? https://hubs.li/Q02YlKvV0 #FintechCX #FintechCustomerService #DigitalFirstCX
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?? Scale your customer experience with confidence! Our Full-lifecycle CX Solutions meet your customers’ needs from the very first interaction to drive long-term loyalty. Discover what full-service CX can do for you. ?? https://lnkd.in/gGCZ2W4K #CustomerCentric #CXStrategy #Retention #FullLifecycleCX #SupportNinja
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?? Today’s customer journey is complex — and every touchpoint matters! With our comprehensive CX outsourcing solutions, SupportNinja helps you turn customers into advocates. From customer onboarding to technical customer support, we're here to help businesses build customer loyalty, streamline onboarding, and provide 24/7 omni-channel support. https://lnkd.in/gm9Bz8pr #CXInnovation #CustomerFirst #CXTransformation #CustomerRetention #SupportNinja