Support Driven

?Sneak Peek: This Week’s Job Highlights!? Dreaming of your next step in customer support? We’ve got your back with roles for every stage of your career! This week’s highlights include: ??Customer Success Director at Observe.AI ??Senior Manager, Mid-Market Customer Success at Jasper ??Senior Solutions Engineer at Sourcegraph …and a bunch more! Don’t miss your chance to find the role that’s right for you. ?? Why not have the best jobs delivered to your inbox? Subscribe now ?? https://lnkd.in/gJk_CRK4 #CustomerSupport #CareerOpportunities #JobsNewsletter #SDNewsletter

?? Customer support pros, your next big opportunity is here! Ready to level up your career? Check out these exciting roles ?? 1?? Customer Solutions Engineer – dbt Labs ?? Remote (US) | ?? $90k - $108k ?? Master dbt Core & dbt Cloud while expanding your technical expertise across all areas of the product. ?? Apply here ?? https://lnkd.in/g-qQceub 2?? Customer Onboarding Specialist – Toggl ?? Remote (North or South America) | ?? $60k ?? Help new customers get the most out of Toggl—provide training, answer questions, and ensure smooth onboarding. ?? Apply here ?? https://lnkd.in/gM_pj7FW 3?? Customer Success Engineer – SerpApi ?? Remote (US/Canada) | ?? $70k - $100k ?? Become an expert in SerpApi products and guide users to the best solutions for their needs. ?? Apply here ?? https://lnkd.in/gXNZADjF ?? ????????????????????: ????'???? ?????????????? ???????? ?????? ?????? ?????? ?????????????? ???? ?????? ?????????????????? ?????? ?????? ?????? ?????????????????????????????? ?????? ?????? ???????????? ??????????????. #NowHiring #CustomerSupportJobs #RemoteWork #JobSearch #Hiring

?? AI in customer support isn’t the problem—getting the budget is. You know AI can transform your support team’s efficiency, but leadership isn’t signing off. Why? ?? “What’s the ROI?” ?? “We have other priorities.” ?? “Is this really necessary?” Sound familiar? Too many AI initiatives get stuck because the value isn’t clear to the people who approve the budget. We are doing a joint webinar with SwiftCX to break down: ?? How to align AI investments with executive priorities ?? The biggest mistakes teams make when pitching AI—and how to fix them ?? Proven ways to demonstrate cost savings and impact If you’ve struggled to get leadership on board with AI, don’t miss this. #CustomerSupport #AIinCX #BudgetApproval #Automation

?? Customer support pros, your next big opportunity is here! Ready to level up your career? Check out these exciting roles ?? 1?? Director of Customer Success / Experience at Paragon ?? Hybrid - Los Angeles, CA | ?? $200K – $250K ?? Build and execute a CX strategy that drives revenue by boosting adoption, retention, and expansion. ?? Apply here: https://lnkd.in/gfR6Xna9 2?? Senior Customer Success Manager at Pinwheel ?? New York City, NY | ?? $125K – $135K USD ?? Manage key customer relationships, juggling multiple projects to ensure long-term success. ?? Apply here: https://lnkd.in/gJgfjSjH 3?? Manager, Mid-Market Customer Success at https://lnkd.in/gxvpCfuV ?? San Francisco, CA | ?? $168K – $198K USD ?? Lead and mentor a high-performing CS team, empowering them to deliver outstanding customer experiences. ?? Apply here: https://lnkd.in/gVxWi_N9 ?? ????????????????????: ????'???? ?????????????? ???????? ?????? ?????? ?????? ?????????????? ???? ?????? ?????????????????? ?????? ?????? ?????? ?????????????????????????????? ?????? ?????? ???????????? ??????????????. #CustomerSuccess #CX #SupportJobs #HiringNow #Leadership #CareerGrowth

Feeling Stuck in Your Support Career? ?? Ever feel like you're running hard but not moving forward? Or unsure how to even get started in Support? ??♂? The truth is, the biggest challenge isn’t ambition—it’s knowing your next move. That’s where mentorship changes everything. ?? With Support Driven Aspire, you’ll get: ?? Guidance from experienced mentors ?? Networking with passionate professionals ?? Insider insights on career growth opportunities Don't let opportunities pass you by! ? Sign up today: https://lnkd.in/gubG8y65 #CareerGrowth #CustomerSupport #MentorshipMatters #AspireProgram

?? Customer support pros, your next big opportunity is here! Ready to level up your career? Check out these exciting roles ?? 1?? Support Engineer II at Laserfiche ?? Remote - US | ?? $65K – $90K ?? Help customers and Solution Providers troubleshoot, resolve, and document technical issues in Laserfiche. ?? Apply here: https://lnkd.in/gq8fKsPH 2?? Senior Solutions Engineer at Sourcegraph ?? Remote | ?? $154K – $217K USD ?? Work with top customers to understand their needs, showcase Sourcegraph’s value, and drive impact. ?? Apply here: https://lnkd.in/dSkWnn7b 3?? Director, Strategic Customer Success at Affinity.co ?? Remote - US ?? Lead a team, shape customer success strategy, mitigate churn risk, and drive upsell opportunities. ?? Apply here: https://lnkd.in/ggXZQTvE ?? ????????????????????: ????'???? ?????????????? ???????? ?????? ?????? ?????? ?????????????? ???? ?????? ?????????????????? ?????? ?????? ?????? ?????????????????????????????? ?????? ?????? ???????????? ??????????????. #CustomerSupport #SupportJobs #TechJobs #HiringNow #JobSearch #CareerGrowth

?? Support teams are at a crossroads. Are we just solving tickets, or are we driving real business impact? Too often, support is seen as a reactive cost center—but what if we could flip the script? ?? What if support became a proactive, strategic function that boosts retention, strengthens customer relationships, and contributes to revenue growth? ?? At the SD Summit in Austin, Mykel Salomon will dive into how support teams can step up, align with business goals, and prove their value beyond traditional KPIs. ?? ?? Don’t miss this conversation! #CustomerSupport #SDSummit #CX #CustomerSuccess #Leadership

?? Customer support pros, your next big opportunity is here! Ready to level up your career? Check out these exciting roles ?? 1?? Director of Customer Experience at PadSplit ?? Remote - US | ?? $110K - $130K ?? Lead and optimize processes to ensure seamless support for Members and Hosts as PadSplit continues to grow. ?? Apply here: https://lnkd.in/eusY9zDQ 2?? Senior Manager, Mid-Market Customer Success at Jasper ?? Remote - US | ?? $200K - $215K ?? Mentor and empower a team of Mid-Market CSMs, equipping them with the tools and strategies to drive onboarding, adoption, renewals, and expansion. ?? Apply here: https://lnkd.in/eSTRKhNJ 3?? Customer Trust Strategist at Mercury ?? Remote - US/Canada | ?? $101K - $119K ?? Bridge the gap between Customer Support, Legal, and Compliance—translating complex regulations into actionable strategies for a better customer and agent experience. ?? Apply here: https://lnkd.in/eF9f597N ?? ????????????????????: ????'???? ?????????????? ???????? ?????? ?????? ?????? ?????????????? ???? ?????? ?????????????????? ?????? ?????? ?????? ?????????????????????????????? ?????? ?????? ???????????? ??????????????. #Hiring #CustomerSupportJobs #CX #CustomerSuccess #JobSearch #CareerGrowth

?? Customer support pros, your next big opportunity is here! Ready to level up your career? Check out these exciting roles ?? 1?? Customer Success Manager at Drata ?? Remote - US | ?? $97k - $150k ?? Be the go-to partner for customers, driving adoption, retention, and expansion while collaborating across teams to elevate the customer experience. Apply now: https://lnkd.in/g2Vwrhhs 2?? Customer Success Director at Observe.AI ?? Remote - US | ?? $144k - $185k ?? Help customers unlock the full potential of Observe.AI by aligning solutions with business goals and ensuring measurable impact. Apply now: https://lnkd.in/g_Unid6H 3?? Fan Support Specialist at Tixr ?? Remote - US | ?? $19 - $21 per hour ?? Analyze trends in support inquiries, offer valuable customer insights, and help improve the product experience for fans everywhere. Apply now: https://lnkd.in/gjnZfZmd ?? ????????????????????: ????'???? ?????????????? ???????? ?????? ?????? ?????? ?????????????? ???? ?????? ?????????????????? ?????? ?????? ?????? ?????????????????????????????? ?????? ?????? ???????????? ??????????????. #Hiring #CustomerSuccess #CustomerSupport #RemoteWork #TechJobs #CareerGrowth

Loyalty isn’t what it used to be. ?? Customers today expect more than just good service—they want experiences that align with their values and invite them in. So how do we meet this challenge? It starts with the right skills. ???Knowledge curators, personal guides, and community co-creators are the game-changers in CX. From removing barriers to knowledge to fostering real connections, these roles help turn every interaction into something bigger—lasting relationships. ??? At the SD Summit in Austin, Nate Brown will dive into what it takes to thrive in this new era of CX. Don’t miss it! ?? #CustomerExperience #CXLeadership #SDSummit #SupportDriven