?? Join Curate as a Customer Support Representative! ?? Curate is looking for a Customer Support Representative to join their team and help deliver top-notch service to their customers! What You’ll Do: ?? Be the first point of contact for customers, offering timely and empathetic support via chat, phone, and more. ??Develop in-depth knowledge of their product to provide expert assistance. ??Track and share customer feedback, identifying trends to improve their service. ??Proactively offer training to customers and conduct sessions as needed. ?? Annual Salary: $36,600 ?? Remote (US-based) Apply now! ?? https://buff.ly/4eFCJNi #CustomerSupport #JoinOurTeam #RemoteJobs #TechCareers #SupportExcellence
关于我们
Support Driven is an online community of more than 13,000 members who care deeply about support. We ask questions, share expertise, and help each other via the Support Driven Slack, supportdriven.com, and at events like SD Expo and SD Leadership Summit (formerly SUPCONF events). Support Driven as a company is small and exists to serve our community of customer support professionals. We are dedicated to support as a career and to transforming the customer support industry. Core Values - Safe belonging - Community - Sustainability - Collective learning and inquiry - Substance Safe belonging: we are a welcoming, friendly, compassionate, and inclusive community who aim to create a space where community members feel they are among friends. Community: we are people-first, and everything we do is in service to the community. Sustainability: we're not here to maximize profits or shareholder value. We're here to sustainably create products and services for the community. We are not "go big or go home", we are small and steady. Collective learning and inquiry: we are helpful and feel safe asking for help. We share expertise. We mentor. We understand not everyone's company is the same, and we know the answer is often "it depends": we share our experience while also being inquisitive to highlight the unique needs of each company. Substance: we don't focus on growing the number of SD users, we focus on growing the value of what we do for the people in our community. We carefully consider projects, expenditures, and sponsorships to ensure that they are substantive and add worth rather than flash.
- 网站
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https://www.supportdriven.com/
Support Driven的外部链接
- 所属行业
- 信息服务
- 规模
- 2-10 人
- 总部
- Everywhere,ALL
- 类型
- 私人持股
地点
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主要
Anywhere Street
US,ALL,Everywhere,00000
Support Driven员工
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Marcel Dubois
Customer Support Leader | SaaS, CRM, Knowledge | Build & manage top tier Customer Support teams
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Kai Altenfelder
Author | Entrepreneur | Principal | Speaker- Helping organisations to make the most of their collective knowledge.
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Jared Call
Tech Support + Infrastructure Manager | Building the best teams!
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Chris "fool" McCraw
community builder, joy facilitator, adventurer. once and future technical customer service leader.
动态
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?? Warmly, is hiring a Customer Success Manager ?? As a Customer Success Manager at Warmly, you’ll: ? Lead the full-cycle journey for 50+ customers, from onboarding to expansion ?? ?Drive strategic value and optimize sales and marketing workflows with AI-powered solutions ?? ?Be the trusted consultant, solving big challenges and ensuring customer success at every step ?? ?? OTE: $100,000 - $125,000/year ?? Location: Remote (U.S.) ?? Apply here- https://buff.ly/4fZ1FQY #CustomerSuccess #AI #SalesAutomation #RemoteJobs #JobOpportunity
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?? Join Casa Inc. as a Customer Success Rep! ?? As a Customer Success Rep, you’ll guide their users on their journey, helping them understand their products, set up secure bitcoin and ethereum vaults, and troubleshoot any issues that arise. What you’ll do: ?Provide exceptional customer support via email and video chat ?Troubleshoot and resolve a range of customer issues ?Identify and report bugs, working with engineering teams to improve our products ?? Base salary range: $54,000-$66,000 USD ?? Remote (Pacific or Mountain timezones) Apply here ?? https://buff.ly/3ATvwLx #CustomerSuccess #JoinOurTeam #RemoteWork #CasaCareers #SupportWithCasa
Job Application for Customer Success Rep at Casa
job-boards.greenhouse.io
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?? Join Casa Inc. as a Customer Success Rep! ?? As a Customer Success Rep, you’ll guide their users on their journey, helping them understand their products, set up secure bitcoin and ethereum vaults, and troubleshoot any issues that arise. What you’ll do: ? Provide exceptional customer support via email and video chat ? Troubleshoot and resolve a range of customer issues ? Identify and report bugs, working with engineering teams to improve our products ?? Base salary range: $54,000-$66,000 USD ?? Remote (Pacific or Mountain timezones) Apply now ?? https://buff.ly/3ATvwLx #CustomerSuccess #JoinOurTeam #RemoteWork #CasaCareers #SupportWithCasa
Job Application for Customer Success Rep at Casa
job-boards.greenhouse.io
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Q2 is looking for a Customer Success Manager to join their dynamic team! As a Customer Success Manager at Q2, you'll play a key role in supporting their clients, building strong relationships, and helping them achieve their goals. A Typical Day: ? Build and maintain collaborative relationships with new and existing clients ?Participate in the implementation process for new clients, helping them get set up for success ?Meet with clients regularly to review their goals, online banking stats, and any issues they may have. ?? Salary Range: NYC, Seattle, SF Bay Area: $79K–$104K | Other locations (NY, WA, CA, CO): $68K–$92K Remote: United States ?? ?? Apply now: https://buff.ly/3YSsFdS #CustomerSuccess #ClientRelationships #JobOpening #HiringNow #RemoteJobs
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?? Join HoneyBook as a Tier 3 Support Specialist! ?? Are you a problem-solver with a passion for creating exceptional member experiences? At HoneyBook, They’re on a mission to empower their Support team to shine! ?? As a Tier 3 Support Specialist, you’ll: ? Troubleshoot and handle escalations, guiding T1 and T2 teams or directly assisting members via chat, email, or phone. ? Own and drive support initiatives and projects, ensuring we meet evolving business and member expectations. ? Collaborate with Product, Engineering, Customer Success, and more to elevate their member experience. ?? Salary: $60,000-$80,000 ?? Location: Onsite in San Francisco, CA Apply now and join their hive- https://buff.ly/4hUDiWj #CustomerSupport #TechCareers #SupportSpecialist #SanFranciscoJobs #HoneyBook
Job Application for Support Specialist, Tier 3 at HoneyBook
job-boards.greenhouse.io
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?? Join Paycor as a Manager, Customer Success Management! ?? Paycor is searching for a Manager, Customer Success Management to guide our CRM team to excellence. This role is perfect for someone who thrives in leadership, enjoys mentoring, and is passionate about delivering stellar customer experiences. ??? What You’ll Do: ? Lead and inspire a team of Customer Success Managers. ? Drive consistency in service practices across our CRM teams. ? Mentor and coach team members for professional growth. ? Oversee performance, development, and onboarding to build a high-performing team. ?? Compensation: Base pay ranges from $85,540 to $146,040 annually. ?? Remote - Work from Home ?? ?? Apply now- https://buff.ly/40VVJnx #CustomerSuccess #LeadershipOpportunity #RemoteWork #NowHiring #JoinOurTeam
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?? Join Aura as a Customer Experience Manager! ?? This role is all about meeting client expectations while helping us make a difference in the lives of employees nationwide. ?? What You’ll Do: ? Oversee Employee Benefits support operations, aligning performance management with company goals. ? Collaborate with Vendor Managers and agent supervisors to implement change management strategies. ? Analyze call center data to highlight trends and prepare key reports for leadership. ?? Location: Remote, USA ?? Salary: $60,000 - $80,000 ?? Apply now: https://buff.ly/3YXJeoB #CustomerExperience #RemoteJobs #TeamLeadership #JobOpening #Hiring
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?? Join BetterUp as an Associate, Customer Success Manager! ?? As an Associate, Customer Success Manager at BetterUp, you'll empower customers to unlock the full potential of our platform and deliver measurable value. ?? What you'll own: ?? Monitor account health and proactively address challenges. ?? Educate customers on best practices to ensure seamless adoption. ?? Deliver value-driven insights to showcase ROI and drive growth. ?? Location: Hybrid – United States (NYC or DC area preferred) ?? Salary: $74,000 - $126,000 Apply now ?? https://buff.ly/4gdvkGf #CustomerSuccess #CareerGrowth #BetterUp #JobOpportunity #ApplyNow
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?? Join Spring Health as a Senior Customer Success Manager! ?? They are looking for a Senior Customer Success Manager to join their team. You will be focused on supporting the daily relationships with their existing partners. What you’ll do: ? Be the go-to product expert and advocate for mental health across enterprise customer accounts. ? Build and nurture relationships with customers and consultants. ? Showcase the value of Spring Health, aligning our solutions with customers' success metrics. ?? Location: Remote ?? Salary Range: $106,400–$138,400 Apply today: https://buff.ly/3ZdsACQ #MentalHealthCareers #CustomerSuccess #RemoteJobs #SpringHealth #HiringNow