SugarCRM

A warm welcome to Jess Viola, MBA, MSNE, Michael C., Brad Wires, Lyndsey Valin who joined us in February! ?? We’re thrilled to have you on board and can’t wait to see all the amazing things we’ll accomplish together. Welcome to the team! ??

Throwing too much change out at the same time can be exactly what keeps successful pivots from happening. Tanner Mackenthun unpacks the role of CRM and a people-first focus in making change stick. Take a look ?? https://sgrcrm.co/41tMARN

The New York Restoration Project (NYRP) believes that all New Yorkers deserve beautiful, high-quality public spaces close to their homes. ?? NYRP manages about 100 acres of public parkland and owns 52 community gardens citywide. They're always in motion, working with municipal agencies, other nonprofits, and residents to advance their mission. We're honored to support them by storing community volunteer inquiries, managing approval processes, and documenting things like trash removal, community outreach, and more. https://sgrcrm.co/41Sp3tK

Are outdated systems slowing down your sales and customer service? Jayco Corporation Pty Ltd (Australia) & Jayco Adelaide made the switch to SugarCRM—and the transformation was remarkable. By replacing inefficiencies with a unified platform, they’ve boosted efficiency and improved customer satisfaction.?Read it all here??

SugarCRM’s AI-driven insights help sales teams 1?? spot opportunities faster 2?? work smarter, and 3?? close more deals—without drowning in manual tasks. See it in action ??

We’re excited to share that we’ve won a Gold Stevie Award! ?? A big thanks to the Stevie Awards for recognizing the SugarCRM suite and how we support sales and customer service teams around the world. ?? Find out more here! https://sgrcrm.co/4kMcdG7

?? SugarCRM’s Sales Kickoff: Our Moment. ?? Months of planning, creativity, and dedication led to an unforgettable experience. Our kickoff wasn’t just an event—it was a movement. From bold branding to powerful collaboration, every detail came together to create something truly special. The energy, the momentum, the vision—this was our moment. And it’s only the beginning. ?? Relive the magic with our recap video!

AI, automation, personalization—CRM is moving fast, and the latest trends are all about making life easier for service teams. ?? Real-time AI insights ? End-to-end automation ?? Smarter, more connected data CX Today rounded up expert takes from SugarCRM, HubSpot, Zendesk, Pegasystems, and ServiceNow on what’s next for CRM. Spoiler: Your customer service team deserves better tools—and we’re here for it. Check it out: https://sgrcrm.co/3DCG8zN

Field sales is a tough job. Recruiting top reps is even tougher—especially in manufacturing, wholesale, and distribution. ?? Fewer reps are interested in field sales. ?? Hiring mistakes are costing companies big time. ?? Onboarding is harder than it should be. Good news is there is a better way! Join our Field Sales Masterclass webinar for a break down of what’s **really** going wrong—and how to fix it. ?? March 18 | 11 AM ET ?? Save your spot: https://sgrcrm.co/4ioiqq6

?? "Are we good?" is not a customer health strategy. With Pulse Check for SugarCRM, you get real-time insights into customer sentiment so you can proactively address issues before they escalate. No more guesswork—just clear visibility into who's happy, who's at risk, and where to take action. ? Monitor customer health ? Spot potential churn early ? Strengthen relationships before they break https://sgrcrm.co/3Fh2EPo