Strategic PM

If you want your team to be motivated and productive, #engagement is vital. And this doesn’t just mean annual reviews: It means checking in with them often. More tips for keeping everybody engaged: https://buff.ly/3rVUlSm

?? We’re inspired by Melissa Sharone’s dedication to the #PatTillmanFoundation! She’s raised over $100K to support #military service members and spouses in their education journey. What are the causes that you care about the most? #NARPM #Community #GivingBack #Education

How much do you truly know about your ideal customer? Identifying their persona is the first step to creating a #businessdevelopment strategy to get more doors. The more you understand them and what they want, the easier it’ll be to make decisions about your company.

#ArtificialIntelligence is fine and good for many industries, but certainly not #propertymanagement, right? Wrong. #AI can do wonders for your business, as it can help you stay organized and boost productivity. Learn about some tools that should be on your radar:

?? These days, #propertyowners don’t expect the same-old, same-old when it comes to #propertymanagement. It’s not just about collecting rent and handling maintenance, it’s about becoming an absolute champion for owners. Strategize ways to truly differentiate your properties, stay proactive, and think ahead.

If it’s immediate eviction, you may want to stop and think twice. Heed some advice from Dave Gorham, who always strives to find the best solution for everyone involved. https://buff.ly/49SoQte

?? What are you doing to get more #business? There’s actually something pretty simple you can do: Go above and beyond, then ask for referrals. When you go above and beyond, you’re not just demonstrating why you’re the best at what you do: You’re proving to your customers, both current and prospective, why you’re worth their business. Thoughts? ??

Just how much damage can a dysfunctional team do to your #PropertyManagement business? This is the topic we talked about on a recent “This Week in PM” episode. In our latest “This Week in PM” episode, we discussed how the wrong people and poor dynamics can damage a PM business:

Everybody who starts and operates a #propertymanagement company must be a natural-born leader, right? Wrong. Leadership skills, even innate ones, often need to be developed and sharpened over time. Similar to how there’s no “manual” for parenting, there’s no manual for #leadership, either. The majority of us fail, and we fail often. And that’s okay. We just need to learn from our mistakes to improve our emotional intelligence and, in turn, make us better leaders.

Peter Lohmann joins us to share how his Columbus-based company keeps topping the RentScale Business Development Scoreboard.