StartOps

NEWS: This is big. I'm so excited to launch the next era of Shipium. Watch below for the full story, but here are the details: Mac Brown and I started Shipium with a vision around how supply chains drive strategic value for modern companies. We saw it happen first hand at Amazon. But that's an expansive idea that is hard for most to get their arms around. It took me 19 years! Over time, we've been refining and thinking and tweaking and building the right way to share this vision. It's clear that Shipium's platform is a relatively novel idea disrupting the legacy landscape of shipping tech, which is why we fit like a glove with strategic partners leading the transformation of the shipping space like Green Mountain. On top of that, it as become a perfect technical partner to WMS / OMS platforms like Manhattan Associates, Blue Yonder, and K?rber Supply Chain, and the market has noticed. Enterprise after enterprise has turned to Shipium lately to completely rethink their cost structures and customer experience, and how those are linked. The big idea that has proven true is that supply chain modernization is as much about an approach or methodology as it is swapping out some tech. It's that journey that we give customers, and they love it. We want to take you on that journey too. To summarize: → Companies want their supply chains to be strategic, not just a cost center hurting customer sentiment. → We support that by providing an end-to-end platform that coordinates key decisions across existing systems, data, and teams. On top of the platform are a collection of solutions that use workflows, data, AI + ML models, and rules that reduces shipping costs and improves customer experiences. → Everything is built off of 3 pillars (1) Customer Focus - the best supply chains are built from the ground up to serve customers. (2) Optimization - but they need the backend machinery to ensure costs are controlled and decisions are matched based on customer sentiment. Tame the Leviathan. (3) Automation - in order to achieve true end-to-end coordination and scale, automation must be in place. Without it, there is no path to profitable growth. → When done properly, this kicks off a flywheel that pushes new growth, which powers investments into optimization/automation to lower costs, which powers more investment into customer experience for more growth. This is what customers are getting with Shipium, and I'm excited to better articulate and share the journey with you on the road ahead. Let me know what you think!

?? Exactly 1 year ago, I launched a weekly dispatch for ecommerce supply chain, finance and CX professionals: the StartOps Weekly. At the time, the only thing we featured was ???????? — scraping 1,500+ consumer brand job boards each week for the best open roles. But it didn't stop there. Each week, I asked myself: "What would make this a must-read for a busy ops leader?" I realized that the industry didn't need another NEWSletter, where the goal is passive consumption. It needed a USEletter — one where every link contains an immediately actionable opportunity. Readers started sending me these opportunities, and I started sharing those back to our subscribers. So today, we feature weekly sections like: ? ?????????????????? ??&???(opportunities to share your knowledge) ?? ???????????? (opportunities to meet more operators) ?? ???????????????????? (opportunities to connect with new products) ?? ???????????????????? (opportunities to hire great operators — just launched this week! ??) While there's much to improve, I'm proud of the results so far: thousands of opportunities shared, and a consistent 70%+ open rate. While I write primarily for ecommerce ops leaders, I've seen more and more supply chain tech founders, VCs and recruiters subscribing, too. If you're one of these folks + this sounds useful, you can subscribe here: https://lnkd.in/eu3vJ8x7 For my part, I'm looking forward to the next year of writing for you!

We just dropped our next episode of the Blue Ocean podcast! John Adams Morgan is on a quest to build an ops agency that functions with the reliability of a SpaceX rocket. We had a great time talking with him.

In this week's StartOps newsletter: ??? What top ops leaders are talking about this week ?? We go deep on quality control ?? Feastables needs a Director of Packaging Design (+ 4 other top jobs) ??? A can't-miss source for daily supply chain news Check it out here: https://lnkd.in/e-tsA4-2

Ever wonder what happens when a truck driver steals a Pepsi delivery and goes into hiding? Ask Alessandra Szul — and this isn't even the craziest ops challenge she's had to deal with. Alessandra a veteran ecommerce COO who is customer-obsessed and chaos-immune. Some of her many experiences include: ?? Helping her family's CPG business from a young age ???? Studying Applied CompSci ?? Boostrapping her own trucking company ?? Running a product team for Coyote Logistics ??Starting her own beverage brand ... and today, acting as a full-time and fractional COO for great CPG brands like Jeng - alcohol-free cocktails. Meet Alessandra and learn about her incredible ops background in our latest installment of Meet an Operator: https://lnkd.in/dfkqedsr (And if you want to meet more great operators in the future — follow StartOps)

??? New episode of Blue Ocean is live — thanks Prince Ghosh for joining to share what you've learned on your journey to build Factored Quality.

In this week's StartOps newsletter: ?? Alessandra Szul knows something about trucks catching on fire ?? Ana Luisa is looking for a Director of Operations ?? Sean Agatep drops his learnings from a recent 3PL transfer ...Plus 12 fundraises, 6 events, and 6 senior ops jobs. Check it out here: https://lnkd.in/djsPXev4

Thanks for the feature StartOps! It was great chatting with you about everything DayZero has in store

Feeling grateful today for Andrea Bortolosso so I wanted to give him a shout-out. Apart from being an outstanding operator, he's a huge net positive contributor to all of the communities he's a part of — active, knowledgable, supportive. Case in point: for months (years?) we've been talking about starting a regular StartOps supply chain leader meetup in NYC. As soon as Andrea joined, he volunteered and just started doing it. They had their second meet-up this week. Suffice it to say, I was VERY sad not to be there. (I can only imagine any discussion involving ERPs goes down easier with a few cocktails...) Anyway — thanks Andrea for everything you do! And if you ever have the chance to work with Andrea, you should take it.

Excited to be part of the StartOps directory! Built for operations leaders in e-commerce, it's a space to find what tools others are using, who's hiring, and best practices from fellow operators. Check it out at - https://lnkd.in/eQFDME8e #startopsnetwork