Ready to unlock the power of personalization? Read more - https://bit.ly/4ebylGf Elevate your customer experience with personalized interactions! 71% of customers expect tailored experiences, and businesses that listen to customer insights can see huge benefits—from higher retention to increased sales. Financial services call centers are leading the charge by using CRM systems to deliver just that—customized solutions for every customer. #CustomerExperience #CXInsights #FinancialServices
关于我们
A global customer experience (CX) management solutions provider, Startek? delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading brands, from Fortune 500s to fast-growing startups. Our innovation and expertise ensure CX excellence across traditional and non-traditional channels. Working both in-center and via work at home, our 40,000 CX experts are present in 13 countries ensuring global reach and local connection no matter where your customers are based. The award-winning Startek Cloud, a hybrid-cloud platform integrated with AI capabilities, empowers remote and home-based team members, to deliver business agility and continuity. At Startek we believe that every organization can deliver meaningful customer experience (CX) at every touchpoint by harnessing the power of empathy. Empathy is looking through your customer’s eyes to understand the world as they see it and leveraging that understanding to build human-centric experiences that create an effortless 1-2-1 connection. Applying empathy across data, technology and people, we enable our clients to build long-term, profitable customer relationships by closing the CX gap. To find out more visit www.startek.com.
- 网站
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https://www.startek.com
Startek的外部链接
- 所属行业
- 外包与离岸外包业务咨询
- 规模
- 超过 10,001 人
- 总部
- Denver，CO
- 类型
- 上市公司
- 领域
- Customer Engagement、Social Media、BPO、Outsourcing、Business Process Outsourcing、Back Office、Service Delivery、Healthcare Support、Contact Center Technology、Revenue Management、Customer Care、Consulting、Analytics、Omnichannel Engagement、Intelligent Automation、Digital Transformation、Work from Home、Customer Insights、CX transformation和Customer experience
地点
Startek员工
动态
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Excited to announce that Startek? Interaction Analytics has won the Business Intelligence Group's 2024 BIG Award for Business! Read the news - https://bit.ly/3ZfLsRK Pushing CX boundaries with AI-driven insights. #CXInnovation #BIGAwards2024 #Startek
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Thank you for your hard work and for making a difference every day. Here's to empowering each other for a brighter future! Happy International Men's Day! #InternationalMensDay
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Explore the future of customer service with omnichannel contact centers. Read our latest blog: https://bit.ly/3MccAdd In today’s connected world, seamless and personalized experiences are the norm. An omnichannel contact center, powered by AI, data analytics, and cloud solutions, ensures your business meets these expectations across all platforms. Elevate customer and agent satisfaction, and boost loyalty with modern technology and human oversight. #CustomerExperience #Omnichannel #AI #TechInnovation
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Explore the evolution of customer support - https://lnkd.in/dCSNtuHB AI contact centers are redefining customer service! Unlike traditional call centers, they offer omnichannel support, empower agents, and enhance customer journeys. Discover how they’re transforming experiences. #CustomerExperience #AICallCenter #DigitalTransformation
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AI contact centers are transforming customer service with omnichannel support and a collaborative human-AI approach - https://lnkd.in/dhFCv7_2 In this insightful piece, Abhinandan J., CGO at Startek, delves into how AI enhances agent productivity and boosts customer satisfaction. With 73% of experts predicting AI will soon revolutionize CX, the future is clear. #CustomerExperience #AICallCenter #DigitalTransformation
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Chatbot vs. Conversational AI: Which is Right for Your Business? Learn the Difference: https://lnkd.in/d4ckZTaR Choosing between a chatbot and conversational AI is more than just a tech decision - it's about aligning with your business goals, customer expectations, and future growth plans. Discover which solution fits your needs and sets you up for success! #ConversationalAI #Chatbots #CustomerExperience
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Unlock the power of AI in telecom here: https://bit.ly/4fzEo7J As the telecom industry faces rising demands for quicker, more efficient support, traditional methods are being pushed to their limits. Enter Conversational AI—a game-changer for seamlessly handling high volumes of inquiries, complaints, and service requests. #TelecomAI #ConversationalAI #CustomerExperience
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Ready to align your strategy with the future of customer experience? Download now and lead the way - https://bit.ly/4excmJr The CX landscape is evolving rapidly with new tech, shifting customer expectations, and rising competition. Our latest whitepaper offers a roadmap for CX leaders to stay ahead with next-generation CX models focused on performance and value. #CustomerExperience #CXStrategy #FutureOfCX
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This Diwali, we at Startek extend our heartfelt wishes to our clients, partners, peers and amazing team members! Thank you for being a part of our journey and helping us create brighter, more meaningful connections every day. May this festival of lights bring prosperity, happiness, and new opportunities to all. Happy Diwali!
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