Why is outsourcing retail call center services the key to growth? Learn more: https://lnkd.in/dA6ATaGb Outsourcing retail call center services is key to business growth. The market is expected to reach USD 172.77 billion by 2030. It ensures exceptional customer support, cost savings, and valuable insights for data-driven growth while allowing retailers to focus on core priorities. #CallCenterOutsourcing #RetailSuccess #CustomerExperience
关于我们
A global customer experience (CX) management solutions provider, Startek? delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading brands, from Fortune 500s to fast-growing startups. Our innovation and expertise ensure CX excellence across traditional and non-traditional channels. Working both in-center and via work at home, our 40,000 CX experts are present in 13 countries ensuring global reach and local connection no matter where your customers are based. The award-winning Startek Cloud, a hybrid-cloud platform integrated with AI capabilities, empowers remote and home-based team members, to deliver business agility and continuity. At Startek we believe that every organization can deliver meaningful customer experience (CX) at every touchpoint by harnessing the power of empathy. Empathy is looking through your customer’s eyes to understand the world as they see it and leveraging that understanding to build human-centric experiences that create an effortless 1-2-1 connection. Applying empathy across data, technology and people, we enable our clients to build long-term, profitable customer relationships by closing the CX gap. To find out more visit www.startek.com.
- 网站
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https://www.startek.com
Startek的外部链接
- 所属行业
- 外包与离岸外包业务咨询
- 规模
- 超过 10,001 人
- 总部
- Denver，CO
- 类型
- 上市公司
- 领域
- Customer Engagement、Social Media、BPO、Outsourcing、Business Process Outsourcing、Back Office、Service Delivery、Healthcare Support、Contact Center Technology、Revenue Management、Customer Care、Consulting、Analytics、Omnichannel Engagement、Intelligent Automation、Digital Transformation、Work from Home、Customer Insights、CX transformation和Customer experience
地点
Startek员工
动态
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Startek? Wins 2025 AI Excellence Award for Generative AI Innovation. Read the news: https://bit.ly/3QNpD7b We’re proud to be recognized by the Business Intelligence Group in the Generative AI – Organization category for our Startek? Agent Assist! This win highlights our commitment to blending intelligent automation with human empathy to transform digital CX at scale. #AIExcellence #GenerativeAI #CustomerExperience
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Startek helps CX take flight - https://lnkd.in/e2VhCG4D A leading Canada-based airline needed a game-changing solution to overcome roadblocks and rising costs. Learn how Startek helped them enhance efficiency and elevate customer satisfaction. #CustomerExperience #CXInnovation #Aviation #CaseStudy #Travel
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From smarter automation to AI-assisted agents and hyper-personalization, AI is transforming customer experiences like never before. Learn more - https://bit.ly/4kZCVez Faster responses, empowered agents and tailored interactions—this is the future of CX. Ready to elevate your customer experience? Experience AI-powered CX with Startek. #AI #CustomerExperience #HybridCX
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How do call centers tackle telecom challenges? Enhancing customer loyalty, optimizing costs, and driving revenue through smart automation and personalized support. Learn more: https://lnkd.in/dVC8tr7d #Telecom #CX #CallCenter #AI #Automation
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Generative AI is Transforming Travel & Hospitality. Learn more: https://bit.ly/4bFrxjL From AI-powered chatbots to personalized itinerary planning, generative AI redefines guest experiences and optimizes booking journeys. With the market set to grow beyond US$1 billion in 2025, are you ready for the future of travel? #GenerativeAI #TravelTech #HospitalityTech
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Optimizing contact center performance is key to delivering exceptional customer experiences. Read more: https://bit.ly/4aN0ORM Discover the top 5 strategies to enhance efficiency, streamline operations, and boost service quality. #CustomerExperience #CallCenterExcellence #CXStrategy
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Unlock the Power of Customer Experience Analytics - https://bit.ly/41TJiY1 Data-driven insights are the key to enhancing CX! From predicting behavior to optimizing interactions in real time, CX analytics helps brands boost satisfaction, loyalty, and competitive advantage. Are you leveraging data to transform your customer experience? #CustomerExperience #CXAnalytics
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The future of AI in retail: Humans & AI – A powerful duo. Explore how this synergy is shaping the future of retail: https://lnkd.in/d4dcFWRA From AI-driven insights that enhance decision-making to hyper-personalized shopping experiences and augmented customer service, AI and human collaboration are transforming retail like never before. #RetailAI #FutureOfRetail #AIInnovation #CustomerExperience
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Startek? Wins Bronze Stevie? Award for Excellence in CX! Read the news - https://bit.ly/4inNbvm Proud to be recognized at The Stevie? Awards 2025 for Sales & Customer Service! This achievement reflects our unwavering commitment to delivering exceptional customer experiences and innovation-driven service excellence. #StevieAwards #CXExcellence #CustomerExperience
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