StagePoint Federal Credit Union

?? Another Real-World Case Study Webinar: AI + Knowledge Management We’re excited to invite you to a fresh conversation on how AI-powered knowledge management can elevate member and employee experiences—even if you joined our last case study webinar, you won’t want to miss this new success story! ? Entrepreneur and Senior Business Advisor Rick Cranston will host a fireside chat with: ? Tyler Valentine, President & CEO, StagePoint Federal Credit Union ? Pete Lunenfeld, President & CEO, CurrentWave AI ? They’ll reveal how StagePoint’s AI-driven approach to knowledge management: ? Preserves institutional expertise—even when key team members move on ? Empowers employees to quickly find the answers they need, reducing stress and improving efficiency ? Drives higher member satisfaction by delivering fast, accurate support ? Why Attend? ?? Real-World Results from StagePoint FCU Get a behind-the-scenes look at how documented processes and quick access to information can positively transform member service and employee satisfaction. ??Learn How AI Enhances Knowledge Management Discover how AI helps teams quickly find answers, reducing anxiety and improving efficiency. ?? Practical Takeaways You Can Implement Hear tangible strategies and success metrics that can help your own credit union or organization thrive. ? Event Details ? Date & Time: March 12, 2025 @ 12:00 PT / 3:00 ET ? Where: Live on Zoom and LinkedIn Live ? Reserve Your Spot Now!?https://lnkd.in/d2se6CEy #KnowledgeManagement #MemberExperience #EmployeeEmpowerment #StagePointFederalCreditUnion #CurrentWaveAI

?? StagePoint Federal Credit Union catches the wave with CurrentWave AI! ?? We’re excited to welcome StagePoint Federal Credit Union to the CurrentWave AI family! As a forward-thinking credit union dedicated to working for its members, StagePoint FCU is taking a major step in optimizing member experiences by implementing our CXplainAI platform. With CXplainAI, StagePoint’s team will have instant access to critical policies and procedures—enabling them to provide consistent, exceptional service to every member, every time. “Partnering with CurrentWave AI enables us to enhance our service delivery, ensuring our members receive the support they need at every stage of their financial journey,” said Tyler Valentine, President & CEO of StagePoint FCU. We’re proud to support StagePoint FCU’s commitment to exceptional member service. Together, we’ll harness the power of AI to elevate service, optimize operations, and create a lasting positive impact for their members. Welcome to the wave of innovation, StagePoint FCU! ?? #CreditUnions #AIInnovation #MemberExperience #StagePointFCU #CurrentWaveAI