SSON

?? Our Shared Services weekly newsletter is out!?From AI-powered IDP to cutting-edge talent management and finance automation, this edition brings you the top insights shaping the future of shared services. Explore upcoming webinars, expert reports, and strategic guides to help your organization thrive in an evolving landscape. Read on to find out more...

And just like that… #SSOWeek comes to a close - but the energy, the ideas, and the momentum? They’re just getting started and we hope everyone is able to bring positive change to their organizations off the back of this record-breaking event. ?? With over 1,100+ attendees, 200+ speakers, 90+ sessions, the #SharedServices & #GBS community showed up ready to challenge the status quo, and they delivered. From the Innovation Hub to the Breakout Tracks to every packed Keynote, the conversations sparked real #transformation, and the connections? Game-changing.? ?? With 90+ solution providers, the Innovation Hub wasn’t just a place to explore tech - it was a launchpad for strategy, growth, and bold next steps. (Be sure to check out the comments for the full list of our amazing sponsors!) To every speaker, attendee, partner, and sponsor - thank you! Your contributions didn’t just make #SSOWeek possible, they’re shaping the future of shared services and GBS.? We’ll see you again soon - September 15 - 18 in Houston. The countdown to the next #SSOWeek starts now. ??

?? Are Your Vendor Timesheets Costing You More Than They Should? Lack of structured reporting and transparency in vendor partnerships can lead to overpayments, compliance risks, and inefficiencies. Traditional timesheet tracking relies on self-reported data, leaving room for error. Uncover a data-driven method for timesheet tracking that automates verification, avoiding self-reported data. Join us alongside HCLTech on April 24th, as we explore: ? How data-driven verification prevents financial leakage ? Ways to enhance vendor governance and streamline hybrid work models ? A live demo of Nippon's Timesheet Verification Solution – no manual steps, no self-reported data Don't miss out on this opportunity to drive efficiency, cost control, and transparency in your vendor relationships. ?? Save your spot here: https://bit.ly/42il7Uu #GBS #SharedServices #TimesheetVerification #Automation

???Why Ctrl+C, Ctrl+V Will Break Your Digital Transformation In this article: https://bit.ly/4iPwh9r by Isabella Kosch, she highlights a crucial lesson: Don’t copy-paste someone else’s digital transformation strategy. A recent example showed a manufacturing company’s costly mistake of mimicking another business’s automation approach—leading to decreased productivity and morale. Key Takeaways: ?? Your company’s culture and workforce matter. ?? Transformation should be tailored to your unique needs. ?? Build on strengths, not trends. Forget shortcuts. Own your transformation and design it on your terms! #DigitalTransformation #BusinessStrategy?

?? Generative AI is transforming industries! Where has your organization seen the biggest success? Vote below! ?? #GenerativeAI #AIinBusiness #FutureofWork

A standing ovation for this year’s #SSONAwards WINNERS for North America! ??? SLB, Siemens, BAT, T-Mobile, Infosys BPM, Xerox, Tata Consultancy Services, Baylor Scott & White Health, Johnson & Johnson, Supervity, Daikin Comfort, & Tesco Business Solutions Your innovation, leadership, and impact are setting a new standard across #SharedServices and #GBS. Tonight was a celebration of your work, and the future you're helping to shape.??? Congratulations to every team, leader, and organization recognized. The bar has been raised tonight at the SSON Impact Awards Gala, and the entire community is better for it. ???

BREAKING FROM SSOW: The winner of the World’s Best GBS Award 2025 is…. Tesco Business Solutions!! Congratulations to all at Tesco Business Solutions, and all those that have contributed towards the excellent advancements in Global Business Services! #ssowawards #sson #ssow Shared Services & Outsourcing Week Americas

The room is glowing, the champagne is flowing, and the best in #SharedServices and #GBS are being honored tonight at the #SSONAwards Gala. ? From innovation to impact, these leaders are shaping the future of our industry - and tonight, we celebrate them alongside their peers, live entertainment, and gala-worthy food and drinks. Here’s to the visionaries, the change makers, and the teams turning strategy into excellence. ??

At Shared Services & Outsourcing Week Americas, we were super excited to be joined by James Glavey, COO at Tesco Business Solutions, and Christof Fahr, Head of GBS Americas at Siemens, to showcase the findings from our Top 20 Most Admired SSO/GBS. Along with Barbara Hodge from SSON Research & Analytics, we explored what great performance looks like and gained insights into predictions for the year ahead. We also explored how to tap into this aggregated data, shared tips on setting your compass, and how to discover effective strategies for managing data collection as your organization matures. #ssow #sharedservices #sharedservicesweek

?? Our Shared Services weekly newsletter is out! Here’s your roundup of upcoming sessions and reports that will help you navigate the future of GBS.?Read on to find out more... ?