SSON

?? Our Shared Services weekly newsletter is out!?From AI-powered IDP to cutting-edge talent management and finance automation, this edition brings you the top insights shaping the future of shared services. Explore upcoming webinars, expert reports, and strategic guides to help your organization thrive in an evolving landscape. Read on to find out more...

?? The countdown is on! Don't miss our upcoming webinar with Wipro on March 25th ??? AI Unleashed: Transforming Global Business Services ?? March 25th | ?? 11am GMT Join Imran Ahmed, Head of Europe, Business Process Services at Wipro, as we dive into the real-world strategies for implementing AI in Global Business Services (GBS), and turning ambition into action. ?? 76% of shared services are planning AI adoption within 12 months, yet 44% consider themselves beginners. So how do you bridge the gap between planning and execution? What you'll learn: ? Achieve AI ROI within one year ? Drive cost reduction & productivity gains ? Secure leadership buy-in & upskill your workforce ? Build the right data, processes & IT foundations ? Learn from Wipro’s AI success story ?? Register here: https://bit.ly/41aGAy5 #AI #GlobalBusinessServices #SharedServices #ArtificialIntelligence #GBS

?? Poll Time! ?? We’d love to hear how you're leveraging Generative AI in your business! Are you using it for HR services, IT support, or other areas? Let us know where you're applying it! #GenerativeAI #Automation

?? Thank You, TP, for Driving Process Excellence! ?? We’re excited to have Teleperformance as a key partner in our journey toward process excellence! Join us on Tuesday, March 25th, at 4:10 PM, for the session "Journey to Driving Process Excellence: Insights from Ascension & TP FAO." Together with Heather Johll (Ascension) and Ruchi Gupta (TP), we’ll explore how our collaboration evolved from inception to impact-sharing valuable lessons, cultural alignment strategies, and a proven partnership framework that has driven real success. If you're looking to streamline workflows, drive efficiencies, and sustain process excellence, this session is one you won’t want to miss! ?? Key Takeaways: ? Evolution of our partnership & strategic goals ? Lessons learned from challenges & successes ? A collaboration model that works We appreciate TP's commitment to innovation and transformation-see you there! ?? #ThankYou #TP #ProcessExcellence #Collaboration #Innovation #Ascension Anil Persaud

?? Our Shared Services weekly newsletter is out!?In today’s fast-paced business environment, ensuring your workforce is equipped with the right skills is more crucial than ever. Read on to find out more...

?? Navigating Mandate Mania: Managing The Rise Of E-Invoicing Mandates Worldwide ?? With major e-invoicing regulations coming in 2025 across Poland, Spain, Singapore, Germany, and beyond, compliance is more critical than ever. Non-compliance risks financial penalties and operational disruption - leading organizations are turning to AP & AR automation to stay ahead. Join us and Comarch on April 10th for an insightful webinar where we’ll discuss: ? The global e-invoicing mandate landscape ? How compliance impacts shared services & automation ? Best-practice steps for transitioning to e-invoicing ? Future trends & how to stay ahead ? A real-world case study & key takeaways ?? Secure your spot now: https://bit.ly/3D9aKZE #EInvoicing #Compliance #Automation #FinanceTransformation

?? The SSOW Glow Party is already set to be the must-attend #networking event at #SSOWeek - and now, Viewpost is making it even more spectacular as the official sponsor! ?? Join us on March 25th for an evening where connections shine as bright as the neon lights. This exclusive event is designed for #SharedServices & #GBS professionals to network in a high-energy, engaging atmosphere. ?? Live DJ & entertainment? ??? Glow-in-the-dark, retro games? ?? Premium cocktails & bites? ?? Unique photo experiences Dress in white or neon, bring your best dance moves, and let’s make this an unforgettable night! ?? Ready to join the party? Learn more: https://lnkd.in/eWsX44qk.

?? Shared Services & GBS Select ?? - SSON’s premier 1:1 business meeting event kicks off this Sunday in Orlando: ? -45+ vetted Shared Services & GBS professionals with active projects looking to hear from solution experts -29 Best-in-Breed vendors having 30min sit-downs to help them tackle their 2025 problems and projects -100s of business meetings and hours of intimate networking time over 3 days ? If you target SS/GBS executives and were shut out of this SOLD OUT event, our next iteration is September 15-16 in Houston.?Message me directly for more information before this one gets filled up as well! Apromore Auxis Bectran, Inc. BlackLine Capital One Ciklum FIS IBM IMS Group Infosys Innovature BPO IntuEra Inc. Invest Puerto Rico K&B Global KnowledgeLake LogiGear Corporation M-Files Neo Tangent Limited Oversight Promotora del Comercio Exterior de Costa Rica (PROCOMER) ProHance Redwood Software ScottMadden, Inc. SEBPO Supervity TP Xelix TreviPay

?? Master your month-end close! Join us on March 27 to discover strategies to improve speed without compromising quality and accuracy in. Experts Shivam Dosa, Chief Customer Officer, Laurence Ho, Delivery Consultant, both from Aico - Intelligent Financial Close Automation and Lukasz P. Skapski from Tecan will dive into strategies that can help you accelerate your month-end close process without compromising on quality and accuracy. Key topics will include: ?? Benefits of Live integration to ERP systems for Live Validation ?? Auto-reconciliation concept ?? Running reports to create Journals ?? How Aico - Intelligent Financial Close Automation maps out a MEC process with successors and predecessors ?? Discover real-life scenarios from Aico customers, where our experts will share how they successfully overcame challenges in their month-end close processes. ?? Don’t miss out! Register now and learn how to enhance visibility, reduce manual effort, and ensure a smooth financial close: https://bit.ly/4gIxHAA #FinanceAutomation #Accounting #FinancialClose

?? 5 Ways To Use Agentic AI?? As mentioned in this article:??https://bit.ly/3RbOCRw, Vladimiro F. explores how Agentic AI goes beyond traditional RPA by making autonomous decisions and adapting to changing conditions in real-time. ???? Here are 5 key applications of Agentic AI in manufacturing: 1. Predictive Maintenance: Reduces downtime by autonomously scheduling maintenance. ??? 2. Supply Chain Optimization: Tracks and adapts to global supply chain conditions. ???? 3. Quality Control: Continuous, autonomous product inspections. ??? 4. Energy Optimization: Cuts energy costs and boosts sustainability. ???? 5. Production Scheduling: Optimizes production in real-time. ???? Agentic AI is a game-changer—but it thrives on quality data. Ready to embrace this shift? #AI #ManufacturingInnovation #AgenticAI