SSA Ventures is a forward-focused collective of companies dedicated to revolutionizing the digital, human and product landscape of hospitality and the guest experience.
SSA Ventures的外部链接
US，Colorado，Denver，80238
SSA Ventures转发了
?? See everyone at IAAPA North America this week! ?? We’re excited to connect, collaborate, and explore what’s new alongside our SSA Ventures partners. Let us know—what are you looking forward to the most? Can’t wait to see all the latest innovations and share ideas to elevate guest experiences together! #IAAPA #Innovation #Cinchio #AttractionsIndustry
?? Dive into the latest?Marketing Attractions Podcast?episode featuring David Rosenberg, Executive Vice President of Growth and Experience at SSA Ventures. David shares how SSA is redefining guest experiences, shaping new growth strategies, and driving innovation in the cultural attractions space. Tune in to hear his insights on transforming operations, creating impactful connections, and what’s next for SSA. Listen now! https://lnkd.in/eiwhh2M5
SSA Ventures转发了
We’re excited to share that our Chief Revenue Officer, Jon Horsfield, was recently a guest on the Tech On Toast Podcast hosted by the fantastic Chris Fletcher! ??? In this episode, Jon delved into several key topics that are transforming the hospitality and restaurant technology landscape: 1?? Building Meaningful Relationships in Hospitality ?? Jon highlighted how Centegra’s success is deeply rooted in nurturing strong client relationships. He shared a powerful commitment: “When our clients face peak times, like Friday lunch rushes, we ensure their needs are met first—money can wait!” 2?? Innovative Tech Solutions for Efficiency ?? From cutting-edge web-based POS systems to mobile ordering and self-service kiosks, Jon discussed how Centegra’s technology is revolutionizing restaurant operations. Fun insight: Kiosks not only streamline service but also encourage customers to make additional purchases! ?? 3?? AI and Automation: The Next Frontier ?? Jon explored the impact of AI and machine learning on the hospitality industry, sharing how Centegra helps clients automate production planning, saving valuable time and resources. Understanding the distinction between AI and automation is crucial for driving future innovations. We are incredibly proud to represent Centegra alongside Tech On Toast and Chris Fletcher in this insightful conversation. ?? ?? Listen to the full episode here: https://lnkd.in/eeaGm-AM We’d love to hear your thoughts! How do you see technology shaping the future of hospitality? Share your insights in the comments below! ?? #TechOnToast #Centegra #HospitalityTech #CustomerExperience #AIinHospitality #Innovation #CustomerFirst
Morning all, I’m thrilled to announce the latest episode of the Tech On Toast Podcast! I had the pleasure of catching up with my old friend Jon Horsfield, Chief Revenue Officer at Centegra. We explored the world of restaurant tech, customer service, and the ever-evolving landscape of hospitality. Here’s a sneak peek of our top takeaways: 1?? The Power of Relationships in Hospitality ?? In hospitality, service is everything, and Jon highlighted how Centegra’s success is rooted in building strong relationships with clients. His approach is simple but impactful: “If they call us on a Friday lunchtime with a queue out the door, we’re sorting it out first—money can wait!” This level of commitment is what sets truly customer-focused companies apart. 2?? Embracing Technology for Efficiency ?? From web-based POS systems to mobile ordering and kiosks, technology is reshaping the guest experience. Jon explained how Centegra’s innovations enable restaurants to operate more efficiently. Fun fact: kiosks aren’t just about convenience—they also drive sales. As Jon put it, “When you go to a kiosk, people will buy the extra burger.” ?? 3?? The Future of AI and Automation ?? We also explored how AI and machine learning can transform hospitality operations. Jon shared a brilliant example of Centegra helping a client automate production planning, saving time and resources. As AI continues to develop, understanding the nuances between AI and automation will be a game-changer for the industry. Skip to the bit you love.. ?? [00:01:37] Acquired by an American company. [00:05:21] Job searching in the past. [00:08:34] Evolution of web-based POS systems. [00:11:12] Customer service in hospitality. [00:13:09] Customer service as a differentiator. [00:16:39] Leon Restaurants partnership success. [00:20:42] Digital ordering transaction increase. [00:23:22] Kiosks influence on purchasing behavior. [00:27:45] AI vs. Machine Learning Confusion. [00:30:06] Self-pour beer technology. ?? There’s so much more to unpack! Whether you’re a hospitality veteran or just starting out, I’m sure there’s something valuable in this episode for you. ?? Tune in here: https://lnkd.in/eeaGm-AM Let me know what you think! #TechOnToast #HospitalityTech #CustomerExperience #AIinHospitality
SSA Ventures转发了
Our Co-Founder & CEO, Mark Locker, and VP of Product, Peter O'Dare, recently spoke with Blooloop about "AI that matters"—focusing on tools that bring genuine value to guests and operators. In the article, they discuss: ? How thoughtful AI applications enhance guest experiences, from personalised recommendations to smoother navigation. ? The importance of integrating AI where it genuinely improves guest journeys rather than feeling pressure to hop on a trend. ? Real-world examples of how?Attractions.io?uses AI to create seamless experiences that benefit both visitors and operators. ?? https://lnkd.in/gamTfSfV
SSA Ventures转发了
?? Excited to be at OHI's conference this week! ?? If you’re here, come by our booth #1237 to discover how our solutions can elevate your operations and guest experiences! We’re ready to chat, share insights, and show how we can help streamline and enhance every aspect of your property. Looking forward to connecting with everyone passionate about outdoor hospitality. See you there! #OHCE #OutdoorHospitality ##cinchio #Innovation #GuestExperience
SSA Ventures转发了
?? Exciting news! We’re gearing up for OHI's conference next week in Oklahoma City! ?? If you're looking to elevate your outdoor space with innovative digital solutions, make sure to visit us at booth 1237. Whether it’s enhancing guest experiences or optimizing operations, we’re here to help you craft tech-forward strategies that work for your unique venue. ???? Can’t wait to connect with fellow outdoor hospitality pros and explore what’s next for the industry! #OHCE #OutdoorHospitality #DigitalSolutions #TechInTheOutdoors #MeetUsAtBooth1234
?????? Congratulations to both Sean McNicholas and David Rosenberg for being named to the Blooloop Zoo & Aquarium influencer list! https://lnkd.in/gK9MAqZV
SSA Ventures转发了
The key to fewer people problems? More self-awareness! ?? This week, Jill Macauley and Lauren Breden teamed up with TESSERE to host an insightful webinar on how self-awareness empowers leaders to enhance their impact and cultivate stronger, more effective teams. A great discussion on the connection between personal insight, leadership and team performance! #LeadershipDevelopment #SelfAwareness #ProfessionalGrowth
SSA Ventures转发了
?? Exciting times ahead! We are thrilled to be attending the Hospitality Tech Expo in London with our partners at Centegra! ?? With the latest innovations, tech insights, and industry leaders all in one place, we can't wait to explore new ways to transform the hospitality experience. Plus, we get to hear our friend and colleague, Jon Horsfield, speak about how we deliver a single pane of glass to all customers. It’s the perfect opportunity to connect, learn, and bring back fresh ideas for driving tech-forward solutions in the industry. ??? Let’s connect if you’re attending! ?? See you next week! #HospitalityTechExpo #InnovationInHospitality #TechSolutions #Cinchio https://lnkd.in/ejw3aJrK