Sprockets

Turnover is expensive—way more than most people realize. In this clip, Rich Butler, Head of Culture & People at Peachtree Restaurant Partners - IHOP and former VP of Talent at Papa Johns, breaks down why hiring more employees isn’t always the answer—retention is. So many businesses get stuck in the cycle of hiring, training, and losing employees. But what if the key to fixing it isn’t just bringing in more applicants, but actually keeping the great people you already have? Rich has spent years leading and hiring teams, and his insights in this episode are a must-hear for anyone managing hourly workers. Watch the full episode of Hourly here: https://lnkd.in/enirQjjM #RetentionMatters #Hiring #Leadership #CompanyCulture #HourlyPodcast #Sprockets

?? Scaling Culture & Growth in Restaurants ??? How do you build a thriving restaurant culture while expanding to new locations? Alesha Sisk, SPHR, VP of People & Technology at Tupelo Honey, joins The Hourly Podcast to share how she went from server to executive and what it takes to hire, retain, and develop top talent. In this episode, Alesha dives into: ? The key to launching new restaurants successfully ? How to retain employees from day one ? Why investing in culture saves money in the long run ?? Watch this clip for a sneak peek, then check out the full episode here: https://lnkd.in/eUEEpZE2 #HourlyPodcast #RestaurantLeadership #Hiring #Retention #CultureMatters #TupeloHoney

We’re proud to support Domino's franchisees with AI-powered hiring solutions that keep their teams strong and operations running smoothly. Great insights from Christian Palombo on how technology is shaping the future of the hourly workforce! ??

A huge thank you to David Walsh, VP of People Services at Papa Gino's and D'Angelo Grilled Sandwiches, for sharing his experience with HourWork in QSR Magazine and how it’s transforming employee engagement and retention. David’s insights highlight the power of real-time, two-way communication—a crucial factor in reducing turnover and improving workplace satisfaction. Before HourWork, his team saw only 1% engagement on internal communications. Now, through instant text messaging, they’re reaching employees directly and have lowered turnover from 140% to 92%. ?? “You can’t run a restaurant without people,” David says. “HourWork helps ensure they feel heard, valued, and engaged—keeping them around longer.” His experience reinforces how targeted messaging, real-time insights, and proactive engagement can drive measurable improvements in restaurant operations. Check out the full QSR Magazine article to learn more about how restaurants can take control of communication and labor in 2025. https://lnkd.in/gj28w76t #EmployeeEngagement #Retention #HourWork #Sprockets #QSR

New Hourly Podcast Episode: Scaling, Staffing, and Smarter Onboarding From running a single gym to leading a fast-growing fitness empire, Stanley DeMartinis Jr. shares his journey on the latest episode of the Hourly Podcast—including the lessons learned in staffing, retention, and making onboarding seamless with AI. With insights from the Flynn Group, Stan dives into: ? How scaling changed their approach to hiring and HR ? Why standardizing onboarding makes a huge impact ? The role of AI in reducing friction for new employees ? What makes hiring in fitness different from QSR and other industries Watch this short clip to hear how they’re improving the employee experience. Want the full conversation? Catch the entire episode here: https://lnkd.in/d9aFGrfE What’s your biggest takeaway from this episode? Let’s discuss in the comments. #HourlyPodcast #Hiring #Retention #Leadership #AI #Staffing #FlynnGroup

?? Growing a restaurant brand takes more than great food—it takes great people. On this episode of?Hourly, we sit down with Kiplan Welsch, President of Via 313 Pizza, to talk about what it takes to scale a brand while keeping a strong, engaged team. With?23 locations and counting, Via 313 is making waves in the restaurant industry, bringing authentic?Detroit-style pizza?to new markets. Backed by the expertise of Savory Fund, the brand continues to grow while staying focused on?hiring, retention, and company culture. Kiplan shares insights on: ? Retaining top talent in a competitive hiring market ? Building a workplace culture that employees want to stay in ? What makes Detroit-style pizza stand out from the rest This episode is packed with leadership lessons for anyone in?hospitality, operations, or multi-unit management. Listen now:?https://lnkd.in/eSQmZ3mp #HourlyPodcast #Via313 #DetroitStylePizza #RestaurantLeadership #SavoryFund #EmployeeRetention

?? New Episode of The Hourly Podcast! ??? In Episode 55, we sit down with Tim Clouse , Senior Vice President of Operations at Broad River Retail, to dive into the challenges and opportunities of managing an hourly workforce at scale. With over 200 team members and 50 motor carriers handling 450 deliveries a day, Tim shares how his team balances supply chain operations, last-mile logistics, and showroom support, all while keeping employees engaged in an industry known for high turnover. Tune in to hear more about how Broad River Retail is building a winning team and driving operational excellence. ?? https://lnkd.in/euShfV_P #BetterHiring #RetentionMatters #EmployeeEngagement #BroadRiverRetail #RetailLeadership #FurnitureIndustry

Big thanks to David Walsh, VP of People Services at Papa Gino’s & D’Angelo, for an insightful conversation about employee engagement in QSR! We talked about how turnover dropped from over 140% to 92% and how text-based communication is helping frontline teams feel heard while giving managers real insights to improve retention. His insights—along with other strategies for tackling employee engagement—will be featured in QSR Magazine later this month. Stay tuned! Appreciate David for sharing his experience—can’t wait for everyone to read it! #QSR #EmployeeEngagement #Retention #Sprockets #HourWork #QSRmagazine #papaginos

??? New Episode: Tate Cutrer on Hiring, Retention & Workforce Trends This week on The Hourly Podcast, AJ Richichi ???? sits down with Tate Cutrer, VP of People at Edible Brands, to explore the evolving landscape of franchise hiring and workforce retention. Tate shares: ? How Edible evolved from fruit arrangements to a full-scale gifting company. ? The biggest hiring challenges franchise owners face today. ? What the next generation of hourly workers really looks for in a job. ? How to balance competitive wages with profitability in today’s labor market. ? Why purpose-driven work and strong leadership matter more than ever. With over 700 franchise locations, Edible Brands is reimagining the future of its workforce. Whether you’re in franchising, hospitality, or retail, this episode is packed with insights on how to attract and retain top talent. ?? Listen now: https://lnkd.in/gPapChNQ #Hiring #FranchiseBusiness #EmployeeRetention #FutureOfWork #Recruiting #Leadership #HourlyPodcast?#EdibleBrands

??? New Episode: Lessons in Leadership with David Abes This week on The Hourly Podcast, AJ Richichi ???? is joined by David Abes, owner of DASH Hospitality Group and a veteran in restaurant management and consulting. David dives into: ? How treating employees like family boosts engagement and loyalty. ? Why leaders must listen to frontline workers to drive innovation and consistency. ? How to navigate economic shifts and evolving guest expectations. He also shares powerful anecdotes from his career and actionable strategies for improving workplace culture in the restaurant industry. Whether you’re a seasoned operator or just starting out, this episode offers invaluable insights to inspire your approach to leadership and service. ?? Hear the full discussion: https://lnkd.in/eiiTf5p5 #RestaurantIndustry #Leadership #EmployeeEngagement #HospitalityManagement