Sprockets

?? In Episode 33 of #TheHourlyPodcast, our CEO/Founder AJ Richichi ?? interviewed a real jerk... A Soda Jerk! ?? In all seriousness, the latest episode was incredible with Steve Ransone, VP of Talent and Organizational Capability at White Lodging, who talked about the critical role of talent acquisition, development, and succession planning in the hospitality industry. ?? Steve shares his inspiring journey from an hourly worker to an executive, offering valuable insights on creating environments where employees can thrive. He also discusses how White Lodging focuses on improving the quality of life for its team members, including innovative programs like the Career Journey, designed to support career growth and retention. ?? If you’re passionate about building a strong, engaged workforce, this episode is a must-listen! #Hospitality #Hotels #Leadership #CareerDevelopment

Strong communication drives better business outcomes, but maintaining that connection across multiple locations can be a serious challenge. That's why we recently acquired HourWork! We're thrilled to offer HourWork's powerful communication tools, which QSR Mag just featured in an article with Renzo Bassanini, CPO of Bluemont Group, LLC (a Dunkin' franchisee with over 80 locations). In the article, he shares how he's able to keep team members engaged, informed, and valued. He's lowering turnover and ensuring every team member feels connected. “HourWork has provided us with an avenue to connect with team members and take care of challenges immediately... Our turnover curve keeps going down.” Want to learn more? Check out the full article here: https://lnkd.in/enS6egx7 #EmployeeEngagement #WorkCulture #Dunkin #HourWork

?? In the latest episode of #TheHourlyPodcast, our CEO/Founder, AJ Richichi ??, sits down with Jorge Barragan, CEO of The Picklr, to discuss the rapid growth of his indoor pickleball facility franchise (the fastest-growing brand in America's fastest-growing sport). ?? Jorge shares how his passion for the sport and the need for dedicated indoor #pickleball spaces led to the creation of The Pickler, which now boasts hundreds of locations across the US. They explore the expansion of the franchise and how The Pickler has built a community-driven, membership-based model that prioritizes the love of the game. If you’re curious about #entrepreneurship, franchise management, or the growing pickleball movement, this episode is a must-listen! ?? Tune in to learn how The Pickler is creating dedicated spaces for pickleball enthusiasts while building a strong sense of community. #ThePicklr #Franchise #Community

We're so thrilled to join forces and offer people the same service they love on a new platform with identical functionality (HourWork, Powered by Sprockets). ?Reminder for HourWork Customers: If you haven't already, please reach out to us ASAP to ensure no interruptions in service: https://lnkd.in/e544Up5j

We've come so far as a company and as a champion of the hourly workforce! Thank you to Ramp for spreading the word about our recent acquisition of HourWork with this billboard in #TimesSquare. It's been incredible building these partnerships as we help millions achieve the American dream!

?? Throwback to Episode 20 of #TheHourlyPodcast featuring Katie Turner, GM at Perkins American Food Co. in Memphis, TN! One of the most powerful lessons from this episode? The importance of communication in leadership. ?? "You always have to have an open line of communication with your staff." Katie’s approach to leadership is all about creating a culture where team members feel heard, valued, and supported. In this episode, she shares how actively listening to her employees helps her tackle challenges, foster a positive work environment, and keep her team motivated. ?? Catch the full conversation now on Spotify or YouTube! #Leadership #Communication #RestaurantIndustry #TeamBuilding #Perkins

??? New Episode Alert: “Painting the Picture” for Frontline Employees! ??? In the latest episode of #TheHourlyPodcast, AJ Richichi ?? sits down with (TJ) Thomas Schier, Jr, CEO & Founder of SMART Restaurant Group, to delve into the heart of building a guest service culture that resonates from the frontline to the customer experience. TJ shares invaluable insights on how aligning employee culture with guest expectations can drive higher performance. He emphasizes the role of strategic incentives and the importance of active marketing to position your business as an attractive place to work. ?? Tune in now on Spotify, YouTube, or the Sprockets website! #Leadership #BusinessTips #Hospitality #GenZ

?? Are some businesses stuck in the "Dark Ages" of workplace communication? Pinning paper announcements to bulletin boards or sending impersonal text messages en masse to your company doesn't cut it anymore. Effective communication is about building a culture where every employee feels heard, valued, and engaged. Check out our thoughts and join the discussion with the latest edition of #TheHourlyNewsletter! It's all about the flaws of outdated methods and the modern strategies that can help businesses stay connected with their frontline teams. But that's not all! We're thrilled to feature Barbara Latimer, Director of Operations Services and Talent and Culture for ACG BBQ, LLC, as this month's frontline leader. Barbara’s dedication to uplifting the hourly workforce and her incredible leadership within the Sonny's BBQ family are truly inspiring. Her story is a testament to the power of strong workplace culture and the impact it can have on a business. ?? #WorkplaceCulture #EmployeeEngagement #Leadership #HourlyWorkforce #Communication

Our CEO/Founder AJ Richichi ?? recently had a VERY special guest for the milestone 30th episode of #TheHourlyPodcast — Jim Taylor, Founder and CEO of Benchmark Sixty Restaurant Services. Jim is a major thought leader in the restaurant industry, and his insights are a game-changer for anyone in the business. In this episode, Jim shares critical advice that every restaurant leader needs to hear. One highlight? He draws an eye-opening comparison between restaurant management and professional sports, explaining how restaurants can learn from sports teams in managing workloads to prevent burnout. If you want to optimize your restaurant’s operations and drive profitability while keeping your team satisfied, this episode is a must-listen. ?? Tune in now on Spotify or YouTube! #RestaurantIndustry #BenchmarkSixty #WorkloadManagement

In case you haven’t heard, Sprockets officially acquired HourWork, and to celebrate, we're bringing you an insightful conversation with Geoffrey Genova who recently joined our team from HourWork! ?? ?? Geoffrey talks about the critical role of two-way communication between employees and leadership, ensuring everyone feels heard, supported, and engaged. It also has a significant impact on retention when workers are able to share any concerns directly with leadership and get them resolved. After all, a lot of turnover is preventable, but managers often lack the tools or time to conduct regular check-ins with every employee. HourWork makes it easy. ?? Check out the episode now for more on HourWork and how, together, we enhance the entire employment journey for the hourly workforce: https://lnkd.in/e7ycc9JK #EmployeeExperience #HourWork #TheHourlyPodcast