Customer service pros: Are you struggling to meet your SLAs? A unified AI-powered platform can make all the difference! ? Discover how 3M, a leading global brand, achieved a 75% reduction in SLAs after implementing Sprinklr, driving positive business outcomes, cutting costs, and boosting efficiency. https://lnkd.in/eB3QJFgz
关于我们
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,400 valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Sprinklr’s value to the enterprise is simple: We un-silo teams to make customers happier.
- 网站
-
https://www.sprinklr.com/
Sprinklr的外部链接
- 所属行业
- 软件开发
- 规模
- 1,001-5,000 人
- 总部
- New York，NY
- 类型
- 上市公司
- 创立
- 2009
- 领域
- Social Media Management、Customer Experience Management和Enterprise Cloud Computing
地点
Sprinklr员工
动态
-
Relying on outdated tools in marketing? It’s like driving on empty—you won’t get far ???? Sprinklr's Paul Herman explains in Forbes how AI-powered insights on a unified platform empower brands to move faster, stay consistent, and create impact. #UnifiedCXM
-
Sprinklr转发了
Friday last week it was a pleasure to present a series of awards at the national Auscontact Association 2024 awards in Brisbane. Sprinklr is proud to support the organisations and individuals driving positive change within their contact centre operations. Well done to all the winners and finalists, especially AIA for taking out the "2024 Contact Centre of the Year!" Thanks to Gerard Smith, Fran Southward and their team for hosting an amazing night!
-
-
Attending the Gartner CIO & IT Executive Conference in Dubai? Visit the Sprinklr booth! Connect with us and explore ways to enhance customer experience. Don’t miss our session, “The Future of Applied AI for CX,” by Buddy Waddington on November 20th at 11:45. ?? Booth #204. See you there ?? #UnifiedCXM #GartnerCIO
-
-
Meet Kelly Lang, Sprinklr’s Head of Corporate Communications, in this inspiring edition of Sprinklr Stories! From resilience and dedication to a passion for connection, Kelly's journey has been shaped by invaluable lessons in leadership and collaboration. This interview dives deep into the experiences and influences that have refined her approach to impactful communication and her excitement about being part of the Sprinklr team. Discover what drives Kelly and the values she brings to Sprinklr every day! Read more: https://lnkd.in/euX4ekSJ
-
-
A sneak peek into two incredible days at the recent CX Summit in Kuala Lumpur, hosted by the Contact Centre Association of Malaysia (Official) ?? The thought leadership, networking, knowledge-sharing, and insights shared between CX leaders and experts from leading organisations on Redefining Customer Centricity by Delivering Conversational Customer Experiences was truly enriching! #StateOfCXinMalaysia #ccam25
-
-
-
-
-
+1
-
-
Want to build lasting brand loyalty? CX Thought Leader Frans Reichardt reveals the power of aligning Customer, Employee, and Societal Experiences. Discover why brands that take a holistic approach are winning the ?? of customers, employees, and society alike. Read more: https://lnkd.in/ebzrAbDq
-
That's a wrap on Sprinklr’s first ever CX Roundtable Event in Casablanca, Morocco! A big thank you to our amazing speakers and delegates for attending and making it a success ?? Here are some key highlights: ? An inspiring keynote by Saria Issi on “Driving Change with Unified Customer Experience." ? ?An engaging panel moderated by Saria with EL AAMRANI loubna, Chief Experience Officer at inwi, Sanae HATAB, Group Customer Service Manager at Jumia Maroc, Yacine El Hachami, Group Head of Vendor Experience at Jumia Group, Driss Lahrichi ?, Founder and CEO at D&A Technologies. ? An Insightful session by Marc Mansour on “Unifying CX & Harnessing the Power of AI.” Coming up next: Sprinklr at Gartner CIO & IT Executive summit in Dubai on 19 - 21 November! Register now: https://lnkd.in/eNJ3aGw9
-
We're #hiring a new Europe Enablement Business Partner in London, England. Apply today or share this post with your network.