Spike deliver confidence in retail technology, from end to end, for the best commercial outcomes, delivering quality go-live technology to retailers in all stages of growth. In a challenging retail landscape, technology is ubiquitous. We are navigators of quality for retail tech, with you at any stage of your tech journey. We’re there to make sure you are ready to implement and maintain the critical technology that delights your customers, drives growth and increases value and conversion. We bring everything you need to confidently launch end-to-end retail technologies and make sure you stay ahead of the game. Quality - We ensure your transformation programme delivers secure, quality technology that performs brilliantly and builds for the future. Confidence - assuring the quality of your entire technology portfolio wit the right testing activities at the right time. Performance - a highly focused approach to give you the confidence that your platforms will give the best customer experience in terms of perfomance and page speed. Some key programmes we’re involved in include: - - Ensuring the quality of transformative Salesforce implementations, accelerating go-live decision making to deliver in record time - Peak trading optimisation, to protect revenue from superscale to hyperscale - Implementing build & test automation for faster delivery of ongoing change and enhancements - Proving the quality of complex end to end retail journeys, from merchandising to e-commerce or in-store and on through fulfilment, delivery and beyond - Increasing customer lifetime value by driving quality into post-sale customer experiences such as warranty, repair & customer contact centre experiences - Ensuring accurate retail business decisions can be made in fully integrated Netsuite financial implementations Our market-leading clients include Currys, Lovehoney, Not On The High Street, ASOS, Next, Halfords, Ooni, Mulberry, NBrown and more. Local focus, global scale.
Spike的外部链接
Look out for Darryl Kennedy and Mike Forshaw at the Manchester Tech Festival Core festival at Victoria Baths today and tomorrow to talk all things tech and testing. #softwaretesting #retailtechnology #retail #ecommerce #manchester
The amazing Amy Newton kicking off Day 1 of the MTF Core Festival. Looking forward to an action packed day or learning and networking. Manchester Tech Festival
Investing in your test maturity is a no-brainer. If you increase test maturity, you will get: Increased customer satisfaction Reduced time-to-market Higher-quality software Lovely. The hard part? It’s knowing where to start (it always is). We’ve been hard at work at Spike making a little something that will show you where to start – our testing maturity assessment. We’ve used this assessment to evaluate and improve testing maturity for retailers like ASOS, Mulberry, Not On The High Street, Currys and more improve their testing maturity. Then we realised we were greedy and hoarding knowledge every retailer needs. So now we’re sharing it with you! You get customised results instantly. It takes 10 minutes. It is free. Get your tailored tips to improve testing below!
As peak creeps up, we’re looking back at the retailers we’ve helped prepare for and capitalise on it. We’re SO proud of the work we’ve done to help retailers excel online. That’s not a royal ‘we’ – it’s the teams here at Spike that make it all happen. They’re specialists – there’s next to nothing they don’t know about helping retailers perform beyond expectations online! To prove it, here’s a snapshot of what we’ve delivered for some of the UK’s biggest retailers. Fancy seeing yourself on that list? Get in touch!
Has that little niggle of doubt started worming its way in as peak approaches? We can kill it. Fast. If you’re: ? Concerned about peak trading ? Unable to test regularly at scale ? Experiencing tech limitations …we’ll ensure you can scale to meet any demand without the need to hire and train internal staff. Exceptional, optimised speed and system scalability are paramount to staying competitive. This is precisely what we offer, with performance testing as a service that can quickly prove your ability to scale for the upcoming peak. That’s *one* reason it’s worth your time. There are 5 more in the pdf if you need convincing! (check the comments)
We’re sorry. We hate being ‘those’ guys. But you must face it – peak isn’t far away. Time to make sure your house is in order. Here’s a hit list of just some of the things to get sorted before the season rolls around and it’s all systems go. Update your test pack (refactor your scripts as needed to deliver the correct workload model) Upskill/mentor your teams so they can undertake further testing as you go along Identify areas for continued improvements Scale your environment Easy in theory, but (infuriatingly) harder in practice. We’ve got looooads more info over on our site. But to make things even easier for you, we also cover all of this in our newsletter – all sorts of tips and advice, landing straight in your inbox. Our most recent has 5 more tips on how to prepare for peak. Go sign up and check it out now!
Large-scale Salesforce transformation projects can get even the most hardened retail veteran sweating. Check out how the Spike team delivered Salesforce transformation for the UK’s largest retailer of motoring and cycling products. ?? Our client came to us suffering from slow project execution, stagnant revenues, long execution cycles, persistent online payment issues, and low automatic test coverage. Then we stepped up to the plate, delivering: ? 200% revenue increase in just 4 months ? 25% reduction in execution cycles ? Online payment issues resolved within 3 weeks ? 60% increase in automatic test coverage And completed the project faster than any of us had predicted. How? Because of the Spike team’s expertise in Salesforce Quality Transformation and all things retail tech. Frankly, what we do isn’t rocket science: We identify, solve, and implement - all at lightning speed. Ready to see these kinds of results in your business? Let's discuss how Spike can transform your Salesforce quality and skyrocket your performance! ??
In our latest newsletter, we're thrilled to introduce our new QA & Testing Maturity Assessment. Now is the ideal time to evaluate the effectiveness of your retail QA practices and identify essential enhancements for the upcoming peak season and beyond. Stay informed with extra updates on conference season, Black Friday performance prep, and our revamped website. Check it out! #retail #omnichannel #ecommerce #softwaretesting #retailtechnology
Listen Up. Don’t Go Away. That whole thing with Ticketmaster’s site going down as Oasis tickets went live? An obvious oversight. A bit of a Digsy’s Dinner, Some Might Say. We say it’s a lesson on The Importance of (not) Being Idle. This won’t Slide Away. So this is your Sunday Morning Call – when will you Acquiesce, Ticketmaster? Problems like these are just so predictable and so manageable these days. So don’t just Roll With It Don’t Look Back in Anger, and Stop Crying Your Heart Out, if you want to Live Forever. Testing services aren’t Half The World Away. Stand by Me (us* - Spike). We have The Masterplan. All it takes is a quick chat with us – we’ll pop a link in the comments! It *can* be that easy. And there’s no excuse these days. D’You Know What I Mean?
Is it worth spending your time writing tests? Holy hell, yes! But often, it’s the front end that gets the love – you have customers to please, after all. And so, after months of neglect, the back-end errors pile up. If you’re fed up with spending too much of your precious time fixing the errors that brings, Spike can help. When time is short, test automation is a retailer’s best friend. See how we help our clients with test automation on-tap!