Sonar Software

We know how essential data is for your ISP—that’s why we’re thrilled to launch Sonar DataConnect, a premium feature that gives you direct, secure access to your Sonar data within our Snowflake data warehouse. ?? Seamlessly connect your Sonar data to Power BI, Tableau, Looker, or any Business Intelligence tool your team relies on. Whether you need centralized reporting across multiple Sonar instances or want to merge Sonar data with external sources, DataConnect gives you the flexibility to build the insights that matter most to your business. ? What’s in it for you? ? Unified Data Access – Combine Sonar data with external sources for a complete operational view. ? Custom Reporting – Use your favorite BI tools to create powerful dashboards and reports. ? Operational Efficiency – Skip the manual exports and streamline your workflow. If you’re managing multiple Sonar instances, handling regulatory reporting, or just want better business insights, Sonar DataConnect is here to help! Link in comments to learn more

Feature Friday! ?? Managing fiber & cable inventory just got easier! ???? With Sonar’s Segmentable Inventory Feature, track assets, split spools, and ensure full compliance—all in real time. Streamline operations and improve financial accuracy today.

“Anybody can sell internet. But what makes or breaks success is exceptional service.” ?? In our latest webinar, Drew Beverage, COO of 360 Broadband, shared how focusing on customer experience drives NPS scores, retention, and revenue. Want to learn the strategies behind it? Watch the full webinar now, link in comments

New Feature Alert: Account Archives is Here! ?? Tired of disconnected accounts cluttering your system? With Account Archives, you can now easily move inactive accounts to a dedicated section—keeping your workspace organized while maintaining access to important data. ? Declutter your active accounts table ?? Search and retrieve archived accounts anytime ? Bulk archive & unarchive accounts in seconds Check out our Knowledge Base Article in the comments section for a full walkthrough ??

Missed our exclusive webinar? Watch the replay now! ?? Customer service isn’t just a department—it’s your ISP’s secret weapon for standing out in a competitive market. In this insightful discussion, Sonar’s VP of Client Relations, Georgette Lopez-Aguido, sits down with industry leaders to explore how exceptional customer service drives loyalty, retention, and business growth. ? Featuring Special Guests: ?? Drew Beverage, COO, 360 Broadband ?? Sara McCombs, Customer Service Supervisor, Clearnetworx Gain actionable insights from the best in the industry. Don’t miss this opportunity to level up your customer service strategy! ?? Watch the replay now, link in comments ??

Live from #MetroConnect2025! ???? This week, we're in Fort Lauderdale at the largest event for digital infrastructure, where we’re looking forward to engaging with industry leaders, partners, and innovators in the world of broadband. Stop by booth #F10 and say hi to the team! #ISPGrowth #Connectivity

FeatureFriday: Customizable Invoice Templates! ?? Personalize your invoices with your logo, custom messaging, and key highlights to make every invoice a true reflection of your brand. ?? Why you’ll love it: ? Showcase your brand with every invoice ? Add custom messages to engage clients ? Promote new products & services ? Stay compliant with ease Your invoices, your way! Try it today and make your billing process work smarter. Link in comments to see how it works ??

Sonar is heading to Metro Connect 2025! ???? We’re excited to connect with industry leaders, partners, and innovators at Metro Connect 2025 next week! Catch our team at Booth F10, where we’ll be sharing the latest in network intelligence, automation, and the future of connectivity. Let’s talk about how Sonar can help drive efficiency and growth for your business. Drop by for a chat or DM us to set up a meeting. See you in the Sunshine State.

Celebrating Sonar ?? As we kick off 2025, we’re thrilled to recognize the incredible team members celebrating their work anniversaries in January and February! Your dedication, talent, and teamwork drive Sonar’s success every day. Thank you for all that you do—we’re grateful to have you on this journey! ??

Exciting News! We’re thrilled to announce that Steph Reck has joined us as our new Vice President of Sales & Partnerships. With over 15 years of experience in scaling B2B SaaS companies and building successful partnerships, Steph is the perfect fit to lead our go-to-market strategy as we continue to grow. Her leadership will help us expand our impact and accelerate innovation in the Broadband Industry. Join us in welcoming Steph to the Sonar team! ?? Read the full press release in the comments