Solv.

On-demand care is evolving, and so are we. In the past year, we’ve shipped 3,000+ product releases to help clinics run more efficiently and deliver a better patient experience, including: ???Messaging & Inbox – All patient communication in one place ?? AI Assistants – Automate patient engagement & free up staff ?? VoiceAI (beta) – AI-powered call handling for faster support ?? Payments – Transparent, hassle-free patient billing ?? Advanced Scheduling – Optimize provider capacity & revenue ?? Custom Website Experiences – Your brand, powered by Solv We don’t just talk about innovation—we build it. And there’s more coming in 2025. Head to https://lnkd.in/gSujt2e5 to explore more.

I’ve been thinking a lot about this recent executive order: “President Donald J. Trump Announces Actions to Make Healthcare Prices Transparent” Healthcare is the only industry where you can get a bill months after receiving a service — *with no clue* what it’s going to cost beforehand. In fact, I recently went to my very modern, very tech forward primary care doc, and months later got a bill for $500 out of pocket for my annual well check, and another $500 for a 15 minute follow up telemedicine visit. Wait, what?! When you ask people who’ve worked in healthcare for a long time to explain this curiosity, they’ll tell you that giving the patient a price is impossible. That thanks to your your specific insurance plan details + the negotiated rates of that particular provider + what kind of facility you are sitting in +?the uncertainty of what actually will happen in that visit — that you cannot know what it will cost.? Well - that’s not true. And fortunately, this happens to be a bipartisan issue that unquestionably makes sense. I’ve been talking about three basic, yet seemingly impossible questions since we started Solv. Where can I go? When can I be seen? How much will it cost? On the first two, we’ve helped ~80M+ patients get the care the need since we launched the company. And this year we’ll be able to add “how much will it cost” to the list. We have an incredible product in beta across multiple customers which enable the consumer to understand their out of pocket expense, and enable the provider to get paid. Imagine that!! Someone gets a service, and that service provider gets paid the same day. It’s possible. In the meanwhile, I hope the administration keeps the pressure on. I’ve always believed it’ll take some combination of innovative healthcare players,?consumers and regulation pushing in the same direction to make price transparency happen and I think we might finally be at the tipping point. More on this soon!

???? From KFC to Urgent Care?! In the newest episode of Urgent Care Chronicles, AFC franchisee Aaron Zucker chats with host April Gillam about his journey to transforming a former fast food joint into a thriving urgent care clinic. They cover: ?? The wild journey of launching their first clinic in 2020 ?? How building a culture of trust and candid feedback?enabled their scale and success ?? The biggest real estate mistakes operators should avoid Full episode available now on YT and Spotify @ucchronicles

Imagine your team never having to dig through binders or track down a manager just to answer a simple question. In the latest episode of the Urgent Care Chronicles podcast, April Gillam talks about how urgent care operators can build their own custom GPTs—AI assistants trained on your data (without PHI) to make operations smoother, faster, and more efficient. We put together step-by-step GPT guides to help clinics like yours bring AI into real-world workflows. Check them out - link in the comments!

Margins are tightening. Costs are rising. AI is reshaping the industry. What should urgent care operators do now? In the newest episode of Urgent Care Chronicles, April Gillam and Brandon J. Robertson break down: ?? Why many urgent cares could start losing money in 2025 (and what you can do to stay profitable) ?? How AI is already changing urgent care operations ? The critical decisions operators must make now And of course, no episode is complete without some urgent care stories—including mystery vials hidden in the ceiling and Blockbuster tapes found in an old clinic. ?? Listen now on Spotify & YouTube @ucchronicles.

Episode 2 of Urgent Care Chronicles is live! ?? Host April Gillam sits down with Michael Barber, Solv’s Director of Growth, to dive into how digital trends are reshaping urgent care in 2025. In this episode, we cover: ?? How AI is changing how patients search for urgent care (and what it means for clinics) ?? What Price Transparency 2.0 means for urgent care operators ?? New opportunities in vaccine distribution, medical weight loss & patient engagement And of course, no episode would be complete without a few funny stories...like that time April got stuck in an elevator in a full duck suit. ?? Find us on YouTube and Spotify @ucchronicles

Curious how ChatGPT can help your clinic? We created an AI Resource Hub with simple, step-by-step guides to help you get started. With these resources, you can learn how to: ?? Create AI-powered SOPs knowledge base ?? Generate and opening & closing task checklist ?? Build a marketing campaign for your clinic The first three guides are live now - more coming soon!

We launched a podcast! ???? Urgent Care Chronicles is here to bring you the latest trends, insights, and real-world stories from on-demand care. In our first episode, host April Gillam covers: ??? 2025 urgent care trends shaping the industry ??? What a coffee drive-thru can teach UC leaders about efficiency ...and much more! ?? Listen now @urgentcarechronicles on Spotify and YouTube

Last week, the Urgent Care Association held its Capitol Hill Advocacy Day, an initiative to push for policies that support the urgent care industry. ??? Solv’s April Gillam, joined the discussions with key policymakers - here's what you need to know: 1?? Overcrowded ERs need urgent care. Nearly 30% of ER visits could be treated in urgent care, but under 1% of UC visits require an ER transfer. 2?? Medicare & Medicaid patients need urgent care access.?Policymakers want data on UC visit volume and how shifting non-emergent cases from the ER could cut costs. 3?? New policies are in exploration. CMS is exploring “enhanced urgent care centers” in 2026, and UCA is working to ensure they meet real-world patient demand and clinic operations. ? Follow April for real-time updates on what's next.

Paying for a doctor's visit is harder than buying a house. ?? ?? Front desk staff at urgent care clinics are expected to navigate complex financial conversations every day. The best way to support them? Give them tools that make payments simple. Watch the clip for more ?? Full webinar link in the comments. #UrgentCare #HealthcarePayments #SolvPay Teresa Asma April Gillam