Sofitel Chicago Magnificent Mile

Today, I was honored as the FOH Heartist of the Month at Sofitel Chicago Magnificent Mile! I am incredibly humbled, grateful, and proud. In truth, while this post is of course meant to celebrate my passion for service excellence, it’s much more about celebrating the team I get to be a part of. I have worked alongside some wonderful people in some incredible places. Finding Sofitel Chicago has evoked that feeling we get when we find our tribe; our chosen family. From my incredible line-level colleagues to every single leader, I have never felt so valued and celebrated for the value I add to our family and the guest experience. It has been a day of joy and laughter, along with some heartfelt emotions. In the absolute best of ways. I am so fortunate to have found a home that encourages me to dream big and let my joy for service spark joy in the lives I get to touch. From the very bottom of my heart, merci beaucoup ???????????? #sofitelchicago #heartistofthemonth #weareallheartists #celebrateyourteam #itstartswiththeheart #dreambig

?? Hiring Alert ?? We are seeking a dynamic and driven Director of Group Sales to join our team! If you’re passionate about leading by example, achieving sales excellence, and making an impact in the hospitality industry, we want to hear from you! Apply at https://smrtr.io/q76fs Join us and take your career to the next level! #HospitalityCareers #GroupSalesLeadership #DirectorOfSales #LuxuryHospitality #NowHiring

I had the pleasure of speaking with some local guests the morning of their arrival. Through our conversation I learned that they had hoped to get married at Sofitel Chicago Magnificent Mile just before the pandemic, but sadly our space was unavailable. Since then, they have welcomed a child! They were very excited to join us as first-time guests with their one-year old. This presented a golden opportunity to both express our sincere regrets that we were unable to host their wedding, while simultaneously joining in the excitement of welcoming their petite prince to their family. We placed a wonderful box of sensory shapes - perfect for a one-year-old - in their guest room crib with a handwritten note of appreciation. The toy company uses sustainable materials in their products and just so happens to have French roots! The three of them made a point of stopping by the concierge desk to say thank you in person. Seeing their little one full of glee as he played with his new gift truly completed this cousu main. These small but impactful moments continuously renewe my passion for this incredibly industry we are so blessed to be part of. #sofitelchicago #cousumain #goldennuggets #thelittlethingsarethebigthings

My boss R. Scott Burger at Sofitel Chicago Magnificent Mile is so wonderful. This small, incredibly thoughtful gesture truly touched me and filled me with gratitude. Sometimes we are fortunate enough to find that place, that exact tribe where we belong. Having a leader who makes time to honor his team is just one of the many things I love about my Sofitel Family. ???????????? #sofitelchicago #itstartswiththeheart #thelittlethingsarethebigthings

??Celebrate the Women Who Inspire Us!?? Today, we proudly honor International Women’s Day at Sofitel Chicago Magnificent Mile, standing together in purple to celebrate the incredible women who lead, inspire, and empower us everyday. From our dedicated female leaders ????to every Heartist who contributes with passion and excellence - we see you, appreciate you and we celebrate you! #weareSofitelHeartists #IWD #InternationalWomensDay

Sofitel Chicago Magnificent Mile concludes a Joyous Chinese New Year Celebration! As we welcomed the Year of the Snake, our Heartists came together to celebrate with meaningful traditions, spreading good fortune and positivity throughout the hotel. ? Writing Chinese red couplets – Sharing blessings and well wishes with our Heartists. ??Red envelopes for good luck – A timeless tradition symbolizing prosperity and happiness. ?? Flying wishes ceremony – Sending our hopes and dreams into the new year. ?? A festive luncheon – Enjoying delicious Chinese cuisine as we gathered in unity. At Sofitel Chicago, we take pride in embracing cultural traditions that bring our team together, fostering a spirit of inclusion and appreciation. Wishing everyone a prosperous and joyful Year of the Snake! ??? #SofitelChicago #LunarNewYear #YearOfTheSnake #CulturalCelebration #WeareSofitelHeartists

Yesterday we celebrated our magnifique concierge team Osbaldo & Kyle! True hospitality professionals who find joy in making our guest’s experience unforgettable. We are so proud and happy they represent Sofitel Chciago. Happy Concierge Day to this dynamic duo!

Stephano Baik, CHBA R. Scott Burger

From all of us at Sofitel Chicago Magnificent Mile, we wish you a Joyeux No?l and a season filled with joy, love, and cherished moments. May your holidays be as magical as the City of Lights! ????? #MerryChristmas #HappyHolidays

Love what you do and do what you love! Every day working with our Heartists is so fun and fulfilling. If you love people and want to make a difference in their lives - this is where you should be!